ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 988 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service good communication and items well packed.. Just the shipping cost a little bit too expensive 😜.”

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Posted 3 years ago

“Excellent service and very pleased with the folks at ForwardVia.”

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Posted 3 years ago

“Excellent service !”

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Posted 3 years ago

“Very serious and fast service”

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Posted 3 years ago

“Everything was good”

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Posted 3 years ago

“Fast, perfect service and delivery to the EU of Amazon Kindle Paperwhite Kids UK version. Highly recommended.”

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Posted 3 years ago

“You are my angel love your amazing quick service thanks guy’s keep safe always”

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Posted 3 years ago

“My first time using this service was seemless! The turnaround time from when they received my package to when they shipped it to me in Canada was a day or two - very reasonable. The pricing was transparent on what the fees/costs would be. I will use this company in the future if I do any UK shopping”

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Posted 3 years ago

“I didn't know such a service existed. The process was clearly outlined online and followed. Estimates for pricing were accurate. They received my package and within one hour sent me options to shipping. I had a question to customer service and they got back to me fairly immediately. I received my product in perfect condition. I am so impressed with this service and company, rare these days.”

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Posted 3 years ago

“ForwardVia is without a doubt one of the best service providers in the business! Can't be thankful enough for their quick reply to my queries and helpful customer service. Also I'd give 5/5 ( yeah you read it right :D ) for Emma as she has addressed most of my queries in the blink of an eye! I'd highli recommend ForwardVia to anyone who'd want to shop on UK and get their stuff shipped to their's! Thank you ForwardVia!”

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Posted 3 years ago

“First class service”

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Posted 3 years ago

“I found a certain jewelry piece that was available at a store that shipped only within the U.K. Problem was, I lived in the US. I found a few forwarding companies through Google, read some reviews I also found through Google and saw no evidence of problems with Forward Via. I trusted them with an £800 piece and everything was brilliant! I don't plan to do this again, so I liked the fact that Forward Via offers a per-piece plan so I'm not on the hook for monthly fees. I signed up within minutes at no charge, no paperwork required, just a few emails to confirm the account. You get your address there with a box number, like a flat number and simply enter it as normal at the online shop. They also provide a local phone number if needed. I suppose this would work as well if shopping in the U.K. In person and having your purchase delivered. When it arrived, I received an email, got a photo of the package and chose from several options of carriers and insurance. There is a couple-pound processing fee added on, otherwise the prices seemed to be directly from the carriers. You do have to tell them the contents so the tariff code can be listed on the export docs. You will likely get a Customs bill from your country but that isn't Forward Via's fault. My package was shipped to the US the next day, sailed through Customs (though I did have to pay duty) and delivered to my address in the US in perfect condition. If I ever absolutely must have something available only from the U.K. again, I will trust Forward Via to handle it for me!”

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Posted 3 years ago

“Top service! Fast, reliable, excellent support! Many, many thanks!!!”

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Posted 3 years ago

“Really easy to use! Forwarding happened the same day they received the package, so no delay, which is always good when you're looking forward to receiving it! I will definitely use the service again!”

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Posted 3 years ago

“Very good service on your part I hope the carrier will not mess up with the package”

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Posted 3 years ago

“Smooth transaction. No problems.”

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Posted 3 years ago

“terimakasih”

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Posted 3 years ago

“Fast, hassle-free, shipping. Good shipping options, from cheap to safe. Never had a problem.”

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Posted 3 years ago

“OMG, you guys were wonderful when I was a nervous wreck about getting a big, fragile and incredibly sentimental shipment sent! your customer support person was amazing and I'm definitely a fan of your work!”

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Posted 3 years ago

“Forward Via is a good service fast delivery I have used it numerous times and have no complaints”

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Posted 3 years ago

ForwardVia is rated 4.8 based on 988 reviews