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ForwardVia Reviews

4.8 Rating 818 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

4.8

Based on 818 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

ForwardVia 5 star review on 5th March 2023

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 12th August 2022

ForwardVia 5 star review on 18th April 2022

ForwardVia 5 star review on 22nd June 2021

ForwardVia 5 star review on 22nd June 2021

3

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and straightforward. Even packed my items in so they don’t get damaged. They were precious items and I couldn’t be happier to receive them in perfect condition. Thank you FordwardVia!”

Posted 7 months ago

Many thanks for your feedback, we really appreciate your comments. It's great news that your package arrived to you safely. We look forward to offering you our shipping services again in the future!

Posted 6 months ago

“Amazing service, very happy with available postage options and cost. Trustworthy and quick.”

Posted 7 months ago

Thank you for your great feedback and lovely comments. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 7 months ago

“Very fast service. Excellent!!!”

Posted 7 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 7 months ago

“Easy to use, quick dispatch. Could not be better. Thank you for not wasting each other's time.”

Posted 7 months ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 7 months ago

“The company's services are very good, But there is a problem. you not write the customer's name on the box ) From ? For example, my address is widespread in my country, and they ship products to my address with different names How can I know the names!!! Please write the name written on the shipping label in the( description or From ) so that Ican know the name coustmer of the box”

Posted 7 months ago

Many thanks for taking the time to leave us your review and feedback. In regards to your query about including the name on the shipping label. Customers can enter their name along with the shipping address. Should you need any further assistance or advice please don't hesitate to contact our customer service team for help at any stage of processing your package and we will be happy to help with any additional requests.

Posted 7 months ago

“I've been using ForwardVia to ship book purchases made on eBay UK, etc. to me here in the US. Having multiple packages combined saves me a considerable amount of money over eBay's hefty International Shipping. My collection of vintage UK comic annuals and albums has grown by leaps and bounds since I discovered that using ForwardVia would allow me to bid on UK only auctions. I've been very pleased with the packaging and overall professional service provided.”

ForwardVia 5 star review on 17th September 2023

Posted 7 months ago

Many thanks for your feedback and positive comments. It is great to hear that you are happy with how your goods are packaged. We look forward to continuing to provide you with our service. Happy collecting! Kind regards, ForwardVia Team.

Posted 7 months ago

“Thanks to you I was able to have an item delivered to me that could not be found elsewhere, and that the English seller could not deliver to me in Switzerland. It was perfect: it was easy, quick, very professional and reliable. I was glad to see a picture of the item before shipping, You sent my item to me the day you got it, and I received it very quickly two days later ( express shipment) well packed and protected. It was for sure much easier and more comfortable than if I had had to wait for direct delivery from the seller. I recommend you. Thank you so much!”

Posted 7 months ago

Thank you for your positive feedback and comments on the service you have received. We are very pleased to hear that your item arrived safely and quickly to you! Kind regards, ForwardVia Team

Posted 7 months ago

“Yay! These good folks did exactly what they said they would do, forward a purchase from the UK to the USA with no issues. Shipping was as quick as normal but improved by adding tracker information in the emails so I was notified at each major event along the route. Their website was intuitive to understand and easy to use. I cannot recommend them enough and I do plan on using their services again.”

Posted 7 months ago

Many thanks for submitting your review, It's great that you had such a positive experience using our service and we look forward to working with you again soon. Kind Regards, ForwardVia Team

Posted 7 months ago

“Great service”

Posted 8 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 7 months ago

“I was not able to use the service but the customer service was fast and very helpful! Very good experience!”

Posted 8 months ago

Many thanks for taking the time to leave us feedback. Although you were not able to utilise our service we really appreciate your review of your experience with our customer service team.

Posted 7 months ago

“Can I please say that time and time again, Forwardvia has exceeded my expectations as a business!! Most sellers do not wish to ship outside UK- I am so happy that I had found Forwardvia as my UK Forwarding address. The items was uploaded very promptly onto my dashboard upon arrival, even a consolidation request will be completed within the day but usually half an hour and items shipped off to me within an hour after confirming. My items are always well and carefully packed by these attentive staff- super pleased with their service for sure! I have used them so many times and kept going back. Thank you so much!”

Posted 8 months ago

Many thanks for submitting this review and for your lovely comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. Your continued support and custom are very much appreciated!

Posted 7 months ago

“I used ForwardVia to forward on a UK purchase to Australia in Aug 2023. The service was extremely fast and the whole process was efficient and very transparent. I ended up paying the same shipping cost as the retailer would have but got a better rate at the store using a UK address, not an international one. Overall I think it would be really economical if you are buying from a few shops and combining shipping. I will use it again!”

Posted 8 months ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 7 months ago

“Very good!”

Posted 8 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service :)

Posted 7 months ago

“I recently used ForwardVia for an important delivery and I couldn't be happier with the results. The package arrived on time and in perfect condition. The tracking system kept me informed every step of the way. I highly recommend ForwardVia to anyone in need of reliable and efficient delivery. Thank you for making my experience stress-free and enjoyable!”

Posted 8 months ago

Many thanks for your feedback, we really appreciate your comments. It's great news that your package arrived safely to you, we are always more than happy to help customers with any shipping queries or issues that may arise. We look forward to offering you our shipping services again in the future!

Posted 7 months ago

“Ive used forward via a few times now and its so good ! I can recommend !”

Posted 8 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service and really appreciate your continued support.

Posted 7 months ago

“Quick service with shipping to Canada. First time user and no issues at all.”

Posted 8 months ago

Many thanks for your feedback, we really appreciate your comments. We look forward to offering you our shipping services again very soon.

Posted 7 months ago

“Thank you for your exemplary attention to my request to forward a parcel on to Australia.The instructions were carried out seamlessly and left me most impressed at your professionalism.Full marks to a job well done! Looking forward to doing it all again in the near future.MS. Sydney.”

Posted 8 months ago

Many thanks for taking the time to leave us feedback. We are glad you're happy with our service and look forward to working with you again soon.

Posted 7 months ago

“Quick and easy to use! My package was shipped the same day it was received at ForwardVia. Very happy with the service”

Posted 8 months ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.

Posted 8 months ago

“Honestly it was a wonderful service! With reason little bit skeptical of the service just in general. I got an email with anything that was received by them so i knew when it arrived. One thing i do love with this service is anything you may want to do it will show you the price. Plus bonus you can select the shipping which was a nice bonus.”

Posted 8 months ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia! We really appreciate your comments and look forward to offering you our shipping services again in the future :)

Posted 8 months ago

“The shipping options provided are not the cheapest but in return ForwardVia resolves so many issues for the buyer. Thanks to their services I was able to shop from UK retailers who wouldn't otherwise ship to my country. Combining several parcels into one delivers savings on the shipping fees as opposed to shipping separate parcels at different times. Registering on ForwardVia was very straightforward compared to other providers of similar services while the simple user interface was extremely easy to navigate. Throughout the shipping process they keep sending the user email notifications to inform about new parcel arrivals and other items requiring action. I was surprised at how fast my parcel arrived as I was not expecting it before another 10-12 days.”

Posted 8 months ago

Thank you for taking the time to submit your feedback and for the lovely comments. We are thrilled to hear that you have felt very satisfied with the service offered to you and look forward to working with you again soon :)

Posted 8 months ago

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ForwardVia is rated 4.8 based on 818 reviews