Foresters Friendly Society Reviews

4.6 Rating 495 Reviews
90 %
of reviewers recommend Foresters Friendly Society
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About Foresters Friendly Society:

Foresters Friendly Society has been helping with family finances since 1834. As a mutual society, we don't have shareholders so our profits are instead distributed to our policyholders in the form of bonuses and also through our Foresters Extras membership package. We take a sustainable approach to savings, investments and insurance.

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Phone:

0800 988 2418

Location:

Third Floor, Enterprise House, Ocean Way, Ocean Village

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Anonymous
Anonymous  // 01/01/2019
Opened a policy, paid £25 in, went to close policy 34 days after opening (apparently the cut off is close policy within 30days to get funds back) Originally told i had not paid anything into the policy, had to send screenshots of bank to prove i had, they then they changed their story to actually you have paid but you are not eligible for a refund of premiums due to closing policy on day 34 needed to 30days. No apologies for me having to prove i had made a payment to them? This is after i have sent multiple emails and call back requests. Ive placed a complaint but i am not hopeful.. AVOID AVOID AVOID
Helpful Report
Hi Alan, thank you for your review. We are sorry to hear you are unhappy and would like to apologise for any confusion caused regarding the first payment into the plan. We will look into why this occurred. The 30 day cancellation period, during which customers may change their mind and request a refund of any money paid, is standard across all financial services organisations. Any cancellation requests outside of the 30 days, regardless of when they occur, are handled as early surrenders. Details about this are provided in the cancellation notice sent to you in your new policy pack and in our product literature. Our Complaints team have sent a response to you in the post which you will receive soon. If there is anything further we can help with, our member services team are available weekdays 9am to 5pm on memberservices@forestersfriendlysociety.co.uk or 0800 988 2418. Kind regards, Foresters
I have received confirmation letter
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Easy to do as I am not very computer savvy. Only problem I did the wrong investment meant to put money in a different plan.
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I recently invested (joint) in a Bond for the first time, found the online application very easy and after a few days I received the welcome letter. I will make further investments with Foresters Friendly Society in the future and I recommend it. Now I am waiting to receive the gift card from them.
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When opening my account I found it very easy and when talking to a member of staff, I found them to be very efficient and friendly. I have been a member of The Foresters for about fifty years and was treasurer of the Wetherby Court, when that closed I was transferred to Knaresborough Court 506 and am now on the committee. I wish I had saved with the Foresters before now, as it is a really good organisation to belong to and I have introduced a number of friends to join our fraternity, which they really enjoy being part of.
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I am already a member of Foresters Friendly Society and chose to transfer an existing ISA to them. As this is still in train I cannot give 5 out of 5 but response so far from foresters has been quick and helpful.
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I have attended only one Forester meeting so far which is probably insufficient to allocate a 5 star review. Maybe it deserves the extra star because I was impressed with what I saw ( the first of any meeting I've ever been to that served fish and chips as a break refreshment. For any organisation to function effectively and efficiently there needs to be dedication within its members. I saw an abundance of this virtue at the meeting I attended,
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I really enjoyed our trip to Thursford . Thank you so much for my £10 M&S Voucher . Do you have any outings planned this year ? Many thanks . Sue Richards
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Hi Sue, thank you very much for your feedback. We are glad you enjoyed your trip and M&S Voucher. To find out about upcoming outings you can take a look at the events listed online at www.forestersfriendlysociety.co.uk/events or contact our helpdesk cheg@forestersfriendlysociety.co.uk who will put you in touch with your local secretary. Kind regards, Foresters
Enjoyed a Christmas lunch, meeting other Foresters members. I am looking forward to meeting up again in a few days time.
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I haven't heard anything since I put £1000 in an ISA. Also I tried to invest in another monthly policy not realising that tho I am 74 I am in my 75th year so ineligible...silly me.
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Hi Jane, thank you for your feedback. We are sorry to hear about the experience you have had and would be happy to look into this for you. If you could please contact us by email memberservices@forestersfriendlysociety.co.uk or call 0800 988 2418 to provide some further information we’d appreciate it. Kind regards, Foresters.
Hi Jane, our Member Services team have advised that they have sent another policy pack to you by post (it was sent on Friday 25th March). If this still doesn't arrive, could please contact us by email at memberservices@forestersfriendlysociety.co.uk or call 0800 988 2418. Thank you. Kind regards, Foresters.
The products are fantastic, the staff are fabulous. Excellent service. Thank-you.
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Quick easy to complete
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When we applied to join it was easy and straightforward and we look forward to the events through the summer
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I was treated well and given all the support I needed . The staff are helpful and the application process was easy to follow and complete
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Very easy application! My application was accepted quickly. Pleased with the service.
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very easy to use and information easy to get hold off
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I am a repeat investor as this organisation is good to do business with.
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not helpful staff
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Hi Mushtaq, Thank you for leaving your review. We're sorry to hear that you are not happy with the service provided and would like to look into this for you. Could you please contact us by phone on 0800 988 2418 or by email memberservices@forestersfriendlysociety.co.uk so that we can help. Thank you, Foresters
yep great service i have been with pois / Foresters for 40 years and always had a policy going at any one time . little disappointed did not get my marks and spencers vouchers this time. but that aside great service on the phone kr Steve
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I invested with Forresters because there was a good cashback offer via Quidco, but this has not tracked and I have had to set up a claim for it to be investigated, so first impressions have not been great.
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Hi Alice, Thank you for leaving us a review. We're sorry to hear about your experience via Quidco and have found that on occasion this does unfortunately happen. We can however get in touch with Quidco on your behalf to ensure the claim is progressed. If you could please contact us by phone on 0800 988 2418 or by email memberservices@forestersfriendlysociety.co.uk with your Quidco claim reference number we would be happy to do this for you. Thank you, Foresters
Foresters Friendly Society is rated 4.58 based on 495 reviews