Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.88

4.9 Rating 3,539 Reviews

97 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 3,539 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 7th April 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products, helpful staff. The automated email I'd set up for an out of stock item doesn't appear to have worked but that's a minor issue.”

Helpful Report

Posted 1 year ago

“My order was well-wrapped and arrived safely. The majority of the order looked similar to the product photos and the website did flag where natural product variation was to be expected. The only minor improvement would be to show said variation to give an online purchaser a better idea of what might arrive thereby increasing their confidence in placing an order. But overall I'm very happy!”

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Posted 1 year ago

“Postage/delivery a little slow (considering it was paid postage and over £50 an item), but worth the wait with beautiful packaging on arrival.”

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Posted 1 year ago

Morning Katie! We are really sorry to hear that the delivery time wasn't up to our usual standard. Yes I can see that there was a short delay on your order being shipped due to staff holidays that week. We are a small family business and are really sorry for the delay and the inconvenience to you. We are very glad to hear you enjoyed your purchase and hope you will shop with us again 😊🙏 With love, Alex and the Folk Family

Posted 1 year ago

“Goods arrived on time well packed”

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Posted 1 year ago

Brilliant! Thank you for custom and feedback Kathleen! Sign up to our newsletter for 10% off your next purchase! With love, Alex

Posted 1 year ago

“Postage is expensive at £5 but my order arrived incredibly quickly and was beautifully wrapped and included a hand-written note which was just lovely!”

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Posted 1 year ago

“Product as expected, good quality and well packaged. Delivery was expensive for the time taken but not to the extent where it would deter me from ordering again.”

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Posted 1 year ago

“Beautiful items packed with care …… always excellent 👍”

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Posted 1 year ago

“Unfortunately some of the fabric colours are different in real life vs website photos.”

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Posted 2 years ago

“First time I have used Folk Interiors. The service was fantastic and the item has arrived beautifully packaged. The only reason I didn’t give a full 5 stars was that the item I had originally purchased was not actually in stock. The team however did contact me right away and agree a suitable replacement (a full refund was also offered). I can’t fault the service at all, my only advice is to make sure the stock information is accurate! It’s a minor point though and it certainly hasn’t put me off purchasing from the website in the future.”

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Posted 2 years ago

“Nice products which young recipient was very happy with. Gift wrapping a nice touch. Service a little slow but that was ok in this instance.”

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Posted 2 years ago

“Parcel packed well with Recyclable materials”

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Posted 2 years ago

“Product arrived quite quickly and price was competitive, having compared it with other online sellers. Packaging was good.”

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Posted 2 years ago

“Pleased with product - excellent Packaging had opened up - elastic bands holding it together (post office?) Thank you”

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Posted 2 years ago

We are grateful to you for taking the time to leave us a review Graham! Your feedback helps us to improve service for everyone. We are very sorry to hear the packaging had opened up;- this is unusual and certainly would not have left us that way! We hope your purchase was to your satisfaction and please do contact us if we can provide any further assistance.

Posted 2 years ago

“Beautiful product which arrived quickly. The wrapping was also absolutely gorgeous.”

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Posted 2 years ago

“Love these chairs. Well packed and arrived with all the necessary parts and instructions for assembly. What was disappointing is that the headrest cushion was not included, despite being clearly present in the advertising and in the pack contents list. Still waiting for Folk Interiors to resolve this.”

Helpful Report

Posted 2 years ago

Hi Roger! Thank you for your feedback, it is very helpful for us to improve our service and make sure that every customer receives a 5 star experience. The cushion along with our sincere apologies has been sent. If you require any further assistance please do not hesitant to call us

Posted 2 years ago

“I love the selection of goods offered by Folk interiors. The tropical canvas warms up this dark corner of a room. Delivery was very fast also.”

Folk Interiors Ltd 4 star review on 19th January 2022

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Posted 2 years ago

Thank you for taking the time to leave a review and a photograph! We do love to see our products in situ! It looks gorgeous!

Posted 2 years ago

“I just discovered ‘Society of Wanderers’ sold through Folk Interiors so was very happy about that. They had the printed pillowcases that I wanted so went ahead and ordered. My item arrived beautifully packaged and in a timely fashion. My only gripe is that Antipodream also sell ‘Society of Wanderers’ and have free postage. They just didn’t have the print that I wanted. I feel £5 p&p is a little steep for two pillowcases.”

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Posted 2 years ago

“Lovely cushion, as described. Arrived promptly beautifully packaged in hard, recyclable paper, great!”

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Posted 2 years ago

“We originally wanted to order the 6 ceramic 70's mugs AW18 selection but they were out of stock so we opted for 4 of the individual mugs. Our order was processed quickly and we were kept updated on the delivery.”

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Posted 2 years ago

“The product is excellent, and so was the packing for the post. However, it took so long to be despatched that I worried whether it would arrive in time for my granddaughter's birthday.”

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Posted 2 years ago

Folk Interiors Ltd is rated 4.9 based on 3,539 reviews