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Folk Interiors Ltd Reviews

4.8 Rating 4,434 Reviews
96 %
of reviewers recommend Folk Interiors Ltd
4.8
Based on 4,434 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Folk Interiors Ltd Reviews
Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Write Your review

went above and beyond !
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Posted 2 years ago
Top-notch!
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Posted 2 years ago
Really lovely range of products, and super quick delivery!
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Posted 2 years ago
The product is fine, not quite as luminous as in the promotional images but well packed and smartly dispatched. Delivery a little less smooth but heyho, it’s Christmas.
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Posted 2 years ago
Bowls bought as a requested gift. A bit smaller than expected but arrived safely and on time.
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Posted 2 years ago
Nice product but online purchase process could be slicker and more information about what to expect regarding delivery. Responded quickly to a question about treating wooden table top.
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Posted 2 years ago
Delivered on time and product was as expected.
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Posted 2 years ago
Cool Americano mugs purchased
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Posted 2 years ago
Really like the look of the dish.
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Posted 2 years ago
My order arrived beautifully packed - so much so that I almost didn't want to undo it! The website is lovely, though the time limit imposed on the cart makes it seem unfriendly, and I certainly did not feel I had enough time to browse. Perhaps you could create a Love List like TK Maxx so visitors like myself could add items to the list as we browse without having to remember details of the items.
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Posted 2 years ago
Great service & delivery. Probably too many flow up emails, like a lot of companies these days. However, I appreciate the care taken. I was dissapoinred to see this product £10 cheaper on another site who had a sale on but that's just one of those things I guess.
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Posted 2 years ago
Hello Helen, Thank you for taking the time to leave this review and for your feedback regards to the emails. We are currently looking into our marketing so will take this on board. Best wishes The Folk Interiors team x
Posted 2 years ago
The item I ordered turned out to be just as beautiful as my partner had hoped it would be, just a shame that I paid for 2 day postage and it took 9 days to arrive
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Posted 3 years ago
Not quite such good quality as expected. Not quite same colours
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Posted 3 years ago
One expresso mug arrived chipped. But a replacement was quickly sent and arrived a couple of days ago. Excellent service. Only 5 stars given because of mug chipped on arrival.
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Posted 3 years ago
The product is better than described with excellent build quality. The only improvement would be the product shipping sooner, it took about 4 working days before getting a dispatch notice.
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Posted 3 years ago
Lovely products, helpful staff. The automated email I'd set up for an out of stock item doesn't appear to have worked but that's a minor issue.
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Posted 3 years ago
My order was well-wrapped and arrived safely. The majority of the order looked similar to the product photos and the website did flag where natural product variation was to be expected. The only minor improvement would be to show said variation to give an online purchaser a better idea of what might arrive thereby increasing their confidence in placing an order. But overall I'm very happy!
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Posted 3 years ago
Postage/delivery a little slow (considering it was paid postage and over £50 an item), but worth the wait with beautiful packaging on arrival.
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Posted 3 years ago
Morning Katie! We are really sorry to hear that the delivery time wasn't up to our usual standard. Yes I can see that there was a short delay on your order being shipped due to staff holidays that week. We are a small family business and are really sorry for the delay and the inconvenience to you. We are very glad to hear you enjoyed your purchase and hope you will shop with us again 😊🙏 With love, Alex and the Folk Family
Posted 3 years ago
Goods arrived on time well packed
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Posted 3 years ago
Brilliant! Thank you for custom and feedback Kathleen! Sign up to our newsletter for 10% off your next purchase! With love, Alex
Posted 3 years ago
Postage is expensive at £5 but my order arrived incredibly quickly and was beautifully wrapped and included a hand-written note which was just lovely!
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Posted 3 years ago
Folk Interiors Ltd is rated 4.8 based on 4,434 reviews