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Folk Interiors Ltd Reviews

4.8 Rating 4,647 Reviews
95 %
of reviewers recommend Folk Interiors Ltd
4.8
Based on 4,647 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Folk Interiors Ltd Reviews
Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Lovely mugs, hoping they were a little bigger but that’s probably my fault
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Posted 2 years ago
The mugs were very nice but the Fire one didn’t look the same colour as advertised
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Posted 2 years ago
I'll preface by saying that I love Folk Interiors and it's one of my favourite websites to browse and look at all the cute homewares! However, I ordered the HK Living Java coffee cups and was super disappointed to see that instead of 4 unique cups, there was 2 of the same cup in the set - which meant that the set was missing the pink cup (my favourite one!). I know it's not the end of the world but I was really looking forward to sipping from that pink cup tomorrow morning haha! I'm not going to bother sending the cups back, I'll just order a single pink cup and have a set of 5 instead! Delivery was fast and efficient as usual and I can't fault anything else about the experience - I'd still recommend this shop to anyone!
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Posted 2 years ago
Quality of product was great, however the packaging was absolutely destroyed upon delivery. Possibly using bubble wrap would’ve been a better option. I don’t think anything was damaged, but the box looked like someone sat on it and threw it across the room. The ladle is smooth and really lightweight although I thought it would be a little deeper based on dimensions provided. Overall, beautiful and really cute product.
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Posted 2 years ago
Quick delivery. Like the products
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Posted 2 years ago
Hello Julia, thank you for taking time to leave this 5 star review and for your valued order. We appreciate your time and valued order. Best wishes The Folk Team x
Posted 2 years ago
I was pleased with the quality of the plush Easter bunnies, but was disappointed, as l thought they came in a tin. Will have to concoct something to put them in for my grandchildren
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Posted 2 years ago
Hello Katherine, thank you for your valued order. These are beautiful bunnies aren't they. We do apologise for any disappointment caused around your order by the lack of a tin. These are available to buy separately if you would wish to get one to put the bunny in? https://www.folkinteriors.co.uk/products/maileg-easter-egg?variant=44421627117809 Thank you for shopping with us and taking the time to leave this review. Best wishes The Folk Team x
Posted 2 years ago
Folk Interior were extremely helpful in sourcing an item of furniture after another company badly let us down. The staff were very polite and went out of their way to help us take delivery of the item quickly, keeping us informed at every step. All in all a very organised company giving excellent customer service. Would certainly recommend them.
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Posted 2 years ago
Love the coffee cup, style and colours. Will probably order a set of these. Can recommend
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Posted 2 years ago
Item took a while to arrive but the customer service was great following up the problem. A member of the team called me and was so polite and helpful.
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Posted 2 years ago
Hello Amy, I have just tracked your order and can see that all has now been received. This is great news! We are both very sorry for this delay yet thankful for your support of Folk Interiors so far! Without our community, we wouldn’t exist and we’re honoured to be able to provide products that help create a happy and healthy home. Best wishes Folk interiors team x
Posted 2 years ago
went above and beyond !
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Posted 2 years ago
Top-notch!
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Posted 2 years ago
Really lovely range of products, and super quick delivery!
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Posted 2 years ago
The product is fine, not quite as luminous as in the promotional images but well packed and smartly dispatched. Delivery a little less smooth but heyho, it’s Christmas.
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Posted 2 years ago
Bowls bought as a requested gift. A bit smaller than expected but arrived safely and on time.
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Posted 2 years ago
Nice product but online purchase process could be slicker and more information about what to expect regarding delivery. Responded quickly to a question about treating wooden table top.
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Posted 2 years ago
Delivered on time and product was as expected.
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Posted 2 years ago
Cool Americano mugs purchased
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Posted 2 years ago
Really like the look of the dish.
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Posted 2 years ago
My order arrived beautifully packed - so much so that I almost didn't want to undo it! The website is lovely, though the time limit imposed on the cart makes it seem unfriendly, and I certainly did not feel I had enough time to browse. Perhaps you could create a Love List like TK Maxx so visitors like myself could add items to the list as we browse without having to remember details of the items.
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Posted 3 years ago
Great service & delivery. Probably too many flow up emails, like a lot of companies these days. However, I appreciate the care taken. I was dissapoinred to see this product £10 cheaper on another site who had a sale on but that's just one of those things I guess.
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Posted 3 years ago
Hello Helen, Thank you for taking the time to leave this review and for your feedback regards to the emails. We are currently looking into our marketing so will take this on board. Best wishes The Folk Interiors team x
Posted 3 years ago
Folk Interiors Ltd is rated 4.8 based on 4,647 reviews