Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.83

4.8 Rating 4,497 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,497 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 7th March 2026

Sally Cumberland

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The teapot was a gift for my daughter in law, she loved it! Prompt delivery and good wuality product.”

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Posted 1 year ago

Thank you for your review. So happy your daughter in law loves her teapot. Best wishes, Chloe

Posted 1 year ago

“Quality product and speedy delivery Perfect”

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Posted 1 year ago

Hello Nicholas, Thank you for your review. So pleased you are happy with your purchase and its speedy delivery. Best wishes, Chloe

Posted 1 year ago

“Excellent product!”

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Posted 1 year ago

Thank you, we are happy you are happy with your purchase, and for the review. Best wishes, Chloe

Posted 1 year ago

“Love my marble top table. Very helpful at the shop and also over the phone later when I finally made my mind up about the table. Smooth delivery too. Thank you 🙏🏾”

Folk Interiors Ltd 5 star review on 27th April 2025

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Posted 1 year ago

We are so happy you are happy with your table, and for your lovely review. It’s great to see a picture of it in its new home. Thank you, Chloe

Posted 1 year ago

“Hasn’t arrived still. I asked customer service for advice, & was told it might turn up tomorrow (Monday). I sent another email saying this was inconvenient, but that email was ignored, & I don’t feel anything was addressed. I still don’t know why the parcel never arrived, which is why I asked customer service for their help, but felt I was left with indifference & no explanation, other than the information I already had! I had someone here this weekend to help me put it up on a second storey landing stairwell, now I will have to wait till next weekend & get them to come back.”

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Posted 1 year ago

Dear Antonia, Thank you for taking the time to leave your feedback. We are truly sorry for the frustration and inconvenience you’ve experienced. We completely understand how important it was for your parcel to arrive on time, particularly given the help you had arranged. We responded to your original enquiry and explained that the delay was due to an unexpected routing error by Royal Mail — something sadly outside of our control. We continued to monitor the shipment closely and shared all the information we had available at the time. However, we are very sorry if our communication felt insufficient or left you feeling unsupported — that was certainly never our intention. As a small business, we genuinely care about every customer and situation, and we apologise if this wasn’t reflected clearly enough in our response. We have continued to monitor your shipment closely, and tracking this morning shows that your parcel is now due to be delivered today, Monday. Best wishes Vicky, Folk Interiors

Posted 1 year ago

“beautiful products. Packaged well in recyclable materials.”

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Posted 1 year ago

Thank you for your review Abigail, it is appreciated. Glad you are happy with your purchases and packaging. Best wishes, Chloe

Posted 1 year ago

“Our 70's ceramics have brightened up our kitchen and our lives I'll be back for more”

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Posted 1 year ago

Thank you for your review Denise, Glad you are enjoying the 70s ceramics and they are brightening your home. Best wishes, Chloe

Posted 1 year ago

“Cappuccino and espresso mugs - ideal sizes, satisfying shapes and feel - interesting and pleasing styling - highly recommended”

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Posted 1 year ago

“Absolutely love the Folk Ceramics. Really unusual designs.”

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Posted 1 year ago

Thanks for leaving us a review, we really appreciate it. Love Helen. X

Posted 1 year ago

“Lovely product, Packaged well & delivered on time. 5*”

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Posted 1 year ago

Thanks for the 5* review. Helen. X

Posted 1 year ago

“Loved the milk jugs and delivery was really quick. Cats have yet to notice the clockwork mouse”

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Posted 1 year ago

I have a feeling your cats are gonna go wild when they realise the mouse actually moves! Thank you so much for leaving us a review we really appreciate it. Love Helen. X

Posted 1 year ago

“I haven't got it yet”

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Posted 1 year ago

Hi Pam, We're really sorry to hear you're disappointed and that your order hasn't arrived yet. Just to clarify — your order was placed and dispatched on Wednesday 16th. Friday 18th was a bank holiday, so Royal Mail services were paused, which likely caused a slight delay. We've checked the tracking today, and it's showing that delivery is scheduled for Saturday 19th. This is still within our advertised delivery timeframe, but we completely understand how frustrating any delay can be and truly appreciate your patience. If your parcel doesn’t arrive as expected or you need anything else, please don’t hesitate to reach out. Best wishes, Vicky

Posted 1 year ago

“Excellent!”

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Posted 1 year ago

Hooray, thanks for the 5* review! Love Helen. X

Posted 1 year ago

“Folk Interiors is a real treasure trove. The 70s Ceramics collection is first class. Thanks”

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Posted 1 year ago

“Very clear communication and fast delivery”

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Posted 1 year ago

Glad you’re happy, thanks for leaving us a review we really appreciate it. Love Helen.

Posted 1 year ago

“Gorgeous gift!”

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Posted 1 year ago

“1st time purchase, and received the most welcoming message. Folk Interiors are a small business and while my order was of small monetary value, genuinely appreciated my business.”

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Posted 1 year ago

That’s so lovely and we also genuinely appreciate you leaving us a really nice review, hope to have you shopping with us again soon. Love Helen. X

Posted 1 year ago

“Really cool products and website 😎 perfect service and delivery. Can’t wait to order more products”

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Posted 1 year ago

Thanks for leaving us this lovely review. Love Helen. X

Posted 1 year ago

“My items arrived today, so well packed. Lovely cups and plates. Thank you 😊”

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Posted 1 year ago

So pleased you are happy with your crockery, thanks for leaving us a review. Love Helen. X

Posted 1 year ago

“Excellent website, items arrived safe and well packaged and delivered as advised. I would definitely use this company again.”

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Posted 1 year ago

Thank you so much for the lovely review, so pleased you’re happy with your purchase. Love Helen. X

Posted 1 year ago

Folk Interiors Ltd is rated 4.8 based on 4,497 reviews