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Folk Interiors Ltd Reviews

4.8 Rating 4,406 Reviews
96 %
of reviewers recommend Folk Interiors Ltd
4.8
Based on 4,406 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Folk Interiors Ltd Reviews
Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Write Your review

Brilliant stock and personal, friendly service. *****
Helpful Report
Posted 5 years ago
Hi Holly, thank you for taking the time to write your review. Thanks, Katy x
Posted 5 years ago
Easy to order and pay online. Products very individual and quality. Expertly wrapped and presented. Nice touch of a personal letter from the owner thanking you for your business. Will be back again.
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Posted 5 years ago
Hi Antony, thank you for taking the time to write your review and kind words. it really does mean a lot. Thanks, Katy x
Posted 5 years ago
Super service
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Posted 5 years ago
Hi Jill, thank you for taking the time to write your review. Thanks, Katy x
Posted 5 years ago
Great customer services, fast shipping absolutely stunning products 👌🏻
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Posted 5 years ago
Hi Katarzyna, thank you for taking the time to write your review. Thanks, Katy x
Posted 5 years ago
Fast service, easy website, beautifull wrapped. The bag is for my granddaughter , if I don't keep it for myself! I know she'll be delighted.
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Posted 5 years ago
Hi Carys, thank you for taking the time to write your review. Reading this makes me so happy, it is great to read you are happy with your new purchase and might keep it for yourself, you might need to think of something different for your granddaughter :) Thanks, Katy x
Posted 5 years ago
Stunning bowls. Thank you.
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Posted 5 years ago
Thank you for taking the time to write your review. It is lovely to read you are happy with your new bowls. Thanks, Katy x
Posted 5 years ago
Nice people,great product and service
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Posted 5 years ago
Hi David, thank you for taking the time to write your review. Thanks, Katy x
Posted 5 years ago
Great service, friendly, helpful communication, nice product and speedy delivery. Many thanks!
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Posted 5 years ago
Hi Joel, thank you for taking the time to write your review. Thanks, Katy x
Posted 5 years ago
Good communication.
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Posted 5 years ago
Hi Mark, thank you for taking the time to write your review. Thanks, Katy x
Posted 5 years ago
I preordered a jigsaw which was obviously popular. Katy was let down on delivery dates by suppliers a couple of times but she kept in touch via email and her perseverance paid off and eventually the jigsaw arrived. It was for a friend who loves it! Great communication, thank you.
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Posted 5 years ago
Hi Alison, thank you for taking the time to write your review. It is lovely to read your friend loves their new jigsaw. Thanks, Katy x
Posted 5 years ago
I can not fault the service I received. An item I ordered was unavailable due to demand and the constraints of Covid. I was regularly kept up to date with progress and offered a refund if this was what I wanted. The owners are definitely customer focused and nothing is too much trouble - so big thanks for fulfilling my order against all the odds x
Helpful Report
Posted 5 years ago
Hi Jacquie, thank you for taking the time to write your review and kind words, it really does mean a lot. Thanks, Katy x
Posted 5 years ago
Great customer service, I was kept up to date throughout.
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Posted 5 years ago
Thank you for taking the time to write your review. Thanks, Katy x
Posted 5 years ago
I was able to purchase some Broste Copenhagen at a great price, cheaper than in other online shops. It was sent quickly, well packaged and with good communication from the sellers. Would recommend this shop.
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Posted 5 years ago
Hi Jan, thank you for taking the time to write your review and lovely feedback. Thanks, Katy x
Posted 5 years ago
Excellent, kept me up to date through out the COVID-19 and arrived in time for next lockdown many thanks once again.Will definitely deal with Folk Interiors again. Regards Phil Smith
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Posted 5 years ago
Hi Philip, thank you for taking the time to write your review and kind words. Thanks, Katy x
Posted 5 years ago
Despite the pandemic delaying the dispatch of the order, the customer service has been fantastic; with constant updates and option for a refund. However, I’m pleased to say that I’m glad my patience paid off as I received a wonderful product. Thanks for your honesty and service.
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Posted 5 years ago
Hi Alisha, thank you for taking the time to write your review. It is so nice to read you are happy with your new product. Thanks, Katy x
Posted 5 years ago
Fab service placed the order before and due during lockdown.... obviously things changed and order was extremely delayed due to covid, communication was fab with constant updates and apologies, well done will definitely recommend your company
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Posted 5 years ago
Hi Laura, thank you for taking the time to write your review and kind feedback. It really does mean a lot. Thanks, Katy x
Posted 5 years ago
Although I had to wait 6 months for my item, the communication was spot on throughout the delay and when I was dispatched it arrived really quickly. I’m glad I stumbled across you as I’ll defiantly be back!
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Posted 5 years ago
Hi Moira, thank you so much for taking the time to write your review and kind words. Thanks, Katy x
Posted 5 years ago
I LOVE the ceramic mugs! Such a beautiful design. Would make a great gift as they were also beautifully packaged. Thank you! Only criticism was they were a little slow to be dispatched.
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Posted 5 years ago
Thank you for taking the time to write your review. It is great to read you love your ceramic mugs, sorry there was a little delay to dispatch your order but thrilled you love them and are happy with your purchase. Thanks, Katy x
Posted 5 years ago
Sorry, but my experience was absolutely dreadful. My order took over 6 weeks to be delivered from point of ordering (even though I paid for delivery) and onward communication was terrible. Customer experience is everything, so you really need to get your distribution more on point. Its a shame as you have some nice products. Thanks
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Posted 5 years ago
Hi Martin, We apologise for the delay due to our couriers having a broken down vehicle, with large mirrors we have to be super careful as they aren't insured for smashing during delivery. I have refunded your delivery cost and hope this is resolved. Thanks, Katy x
Posted 5 years ago
Whilst there was a delay in fulfilling my order due to Folk Interiors supplier having issues, the updated/emails from Folk have been brilliant
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Posted 5 years ago
Thank you for taking the time to write your review and lovely feedback. Thanks, Katy x
Posted 5 years ago
Folk Interiors Ltd is rated 4.8 based on 4,406 reviews