Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.82

4.8 Rating 4,666 Reviews

95 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,666 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 3rd July 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality cushions. I bought them as a gift for my sister and she was delighted with them! The delivery was great too - quick and I was kept informed of progress. Wouldn't hesitate from buying online from Folk Interiors again. 5 stars!”

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Posted 1 year ago

“Easy ordering and quick delivery. Packaged securely and super items. Will use again. Thank you.”

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Posted 1 year ago

Yey, glad you are happy with your purchase, see you again soon. Love Helen. X

Posted 1 year ago

“So pleased with my beautiful mugs, will be coming back for more 🙂”

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Posted 1 year ago

Lovely. Thanks so much for leaving us a review. Helen. X

Posted 1 year ago

“Had a slight issue placing my order but Katy was very quick to get back to me and resolve this. Order arrived quickly and I'm very pleased with it.”

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Posted 1 year ago

Thanks so much for leaving us a review. Helen. X

Posted 1 year ago

“Keep messaging me to leave feedback - firstly the promo code didn't work, i fed that back but got no reply, secondly the items I ordered still haven't arrived so I am not sure what you want me to say.....!!”

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Posted 1 year ago

Hi Simon, Thank you for your message, and we're genuinely sorry to hear of your frustration — we completely understand how disappointing this must be. We’d like to clarify that your order was placed on Monday 7th and dispatched promptly on Tuesday 8th. According to the latest Royal Mail tracking, it’s due to be delivered today. We’re really sorry that this has felt unclear and for the lack of delivery updates — we absolutely agree this isn’t the smooth experience we aim to provide. We’re also sorry about the issue with the promo code. This was due to a technical error on our end, but we’ve now applied the discount directly to your order, and you should see that reflected in your updated confirmation. We truly appreciate your patience and your support of our small business. If there’s anything more we can do to help, or if you don’t receive your parcel as expected today, please don’t hesitate to get back in touch — we’re here and happy to help. Warm regards, Vicky Folk Interiors

Posted 1 year ago

“Items delivered did not all match the pictured ones. Delivery slow (6 days) and communication re delivery poor.”

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Posted 1 year ago

Hello Elaine, Thank you for your order and for taking the time to leave a review. We're sorry to hear that your experience didn’t meet expectations. Just to clarify, your order was placed on a Friday and dispatched on the following Monday, as we’re closed over the weekend. A dispatch email was sent that day to let you know it was on its way, and delivery was completed on the Thursday — within three working days. However, we completely understand how the timing may have felt longer, and we’ll certainly take your feedback on board to improve how we communicate this more clearly. We’re also sorry to hear that not all items matched the images. We'd really appreciate the chance to look into this for you — if you could send us a quick email to info@folkinteriors.com with more details or a photo, we’ll do our best to resolve the issue. Thank you again for your support — it means a lot to us as a small independent business. Warmest wishes, Vicky Folk Interiors

Posted 1 year ago

“We are delighted with our purchase from Folk Interiors Ltd.”

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Posted 1 year ago

So pleased, thanks for leaving us a review. Love Helen. X

Posted 1 year ago

“Excellent transaction. Good communication, great product and speedy delivery. Thank you!”

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Posted 1 year ago

Amazing, hope to see you again soon, thank you for leaving us a review we really do appreciate it. Love Helen. X

Posted 1 year ago

“Lovely mug for my coffee….please do a really big one!”

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Posted 1 year ago

“It’s lovely. My girlfriend is very happy with it!”

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Posted 1 year ago

Thanks for leaving us a review, glad your girlfriend is happy with her gift. Helen.

Posted 1 year ago

“Efficient service and rabbits arrived in perfect condition!”

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Posted 1 year ago

Glad your rabbits arrived safe and sound, thanks for leaving us a review. Helen. X

Posted 1 year ago

“Lovely coffee cups and quick delivery.”

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Posted 1 year ago

“Great website, fast delivery and well packaged. I will be using again”

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Posted 1 year ago

Yey, thanks so much for the lovely review. Helen. X

Posted 1 year ago

“Everything I've ordered has always been what I hoped for. Well packed and prompt delivery. Good communication. Beautiful ceramics for personal use and gifts.”

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Posted 1 year ago

We really appreciate your lovely review, thank you so much. Helen. X

Posted 1 year ago

“Item not in stock. Have waited three weeks still not delivered”

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Posted 1 year ago

Hello Jill, Thank you for your feedback, and we're very sorry to hear that you were disappointed with your experience. We just wanted to reassure you that as soon as we were aware of a delay with your order, we reached out on March 14th, a day after you ordering to keep you informed. We really appreciated your kind reply on March 16th confirming you were happy to wait. Your order was dispatched on April 1st and delivered on the evening of April 3rd — so it may have arrived just after your review was posted. We completely understand that delays can be frustrating, and we’re truly sorry for any inconvenience caused in the meantime. We’re grateful for your patience, and we hope you’re pleased with the butter dish now it’s arrived. If there’s anything else we can do or if you'd like to share further thoughts, please don’t hesitate to reach out to us at info@folkinteriors.com Warmest regards, The Folk Interiors team

Posted 1 year ago

“Very helpful and products purchased were of great quality.”

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Posted 1 year ago

Glad you are happy with your purchase, we hope to see you at Folk again soon. Love Helen. X

Posted 1 year ago

“We love the item but we’re a bit disappointed with the condition, whilst we understand it’s individual it has lots of metalwork missing and wood damage, slightly more rustic than expected, not as nice as the one in the photo.but ease of order and delivery very efficient.”

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Posted 1 year ago

Hello Lea, Thank you so much for your feedback. We're really glad to hear you love the item and found the ordering and delivery process efficient — that means a lot to us. We’re truly sorry to hear that the condition of the item didn’t quite meet your expectations. We understand how important it is for the product to match the images and description, and we're sorry if this one felt more rustic or had more wear than anticipated. As each piece is individual, some variation is expected, but it certainly shouldn’t compromise the overall quality or appeal. We’d love the chance to make this right — whether that’s discussing a partial refund, exchange, or another solution that works for you. Please don’t hesitate to get in touch with our customer care team at info@folinteriors.com and we’ll do our best to resolve this quickly. Thanks again for your support, and we hope we can provide a better experience next time. Warm regards, Folk Interiors team

Posted 1 year ago

“My order has still not arrived. And the shipping schedule said it was due to arrive 2 weeks ago”

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Posted 1 year ago

Hello Annie, Thank you for your feedback, and we're very sorry to hear about your experience. We completely understand your frustration with the delay and appreciate how disappointing it must have been when the delivery didn’t arrive as expected. We just wanted to clarify that the item you ordered was on a pre-order basis, with estimated delivery information included at checkout — we’re sorry if this wasn’t more clearly highlighted at the time of purchase. As soon as we received your enquiry on March 25th, we responded to confirm the expected dispatch timeline, and we’re glad to see that your order was successfully delivered on April 3rd. That said, we know how important clear communication is and we’ll certainly review how we can make our pre-order messaging more visible going forward. If there’s anything further we can do to help, or if you'd like to discuss this more directly, please don’t hesitate to reach out to us at info@folkinteriors.com. We truly value your support and hope we can provide a smoother experience next time. Warm regards, Folk Interiors team

Posted 1 year ago

“Beautifully presented and good value for money my granddaughter will love it Thank u”

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Posted 1 year ago

“Great service, lovely packaging and a great range of Maileg products. Bundles are good value.”

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Posted 1 year ago

Folk Interiors Ltd is rated 4.8 based on 4,666 reviews