Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.83

4.8 Rating 4,405 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 12th July 2025

203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products I ordered were excellent quality and exactly what I’d hoped for based on the images online. They arrived carefully wrapped in sustainable packaging which is a big plus from me. The only downside is that I want to buy everything on the website as all the collections are very much in line with my taste. Will definitely use Folk Interiors for future homeware purchases and would recommend to others.”

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Posted 3 years ago

Thank you for taking the time to leave this lovely review Holly. All our packaging is recyclable, which is very important to us too! We are very pleased you are happy with your purchases and very much look forward to hearing from you again!

Posted 3 years ago

“Lovely product, beautifully packaged (I've kept the tissue to reuse for a future gift!) and brilliant service – it arrived a couple of days after ordering.”

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Posted 3 years ago

Thank you so much for taking the time to share your experience as a folk interiors customer! We take pride in knowing our customers are happy and love to hear you're able to reuse the beautiful paper!

Posted 3 years ago

“Very fast and efficient service. Well presented.”

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Posted 3 years ago

Thank you so much for sharing your experience with us Robert. We hope to see you again soon!

Posted 3 years ago

“Lovely items that were delivered quickly”

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Posted 3 years ago

Thank you for sharing your experience Becky! We aim to please x

Posted 3 years ago

“Pleased with product - excellent Packaging had opened up - elastic bands holding it together (post office?) Thank you”

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Posted 3 years ago

We are grateful to you for taking the time to leave us a review Graham! Your feedback helps us to improve service for everyone. We are very sorry to hear the packaging had opened up;- this is unusual and certainly would not have left us that way! We hope your purchase was to your satisfaction and please do contact us if we can provide any further assistance.

Posted 3 years ago

“I bought a HK Living triangle floor lamp for £239. It is amazingly poor quality for the price. It was very difficult to put together, it doesn’t screw in evenly no matter what I do. And it is very unstable. The base should be weighted, but it isn’t and so the balance of the lamp is off. I expect so much more from such an expensive lamp and am disappointed. I bought it as a design piece. It honestly feels like a 30 quid lamp. I emailed Folk Interiors about this straight away and have had no response. I don’t mind waiting a few days for a resolution if needed but when a customer has received a faulty product, at least acknowledge their email. I’ve emailed a couple of times now. I can see from reviews that other customers have had this experience. It’s disappointing as the product was packaged well, including with some beautiful wrap around another product I bought and a cute note.”

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Posted 3 years ago

“Excellent dispatch time. Items were lovelier than expected and felt like such a treat because they were so beautifully wrapped, giving me every confidence to use them as a gifting company. Would use again/recommend.”

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Posted 3 years ago

Thank you for your feedback! We lovingly wrap all our products as standard, but also offer a gift wrapping service for extra special gifts!

Posted 3 years ago

“I found the customer service I received, when I encountered a problem with my delivery (not due to them) exemplary. Buying large pieces of furniture online, sight unseen, can be nerve wracking, but, although, in this instance, there was a problem, they solved it kindly and quickly and I would not hesitate ordering from them again in the near future.”

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Posted 3 years ago

“Excellent delivery and beautifully presented.”

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Posted 3 years ago

“Beautiful hanger. Excellent customer service”

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Posted 3 years ago

“To not offer a decent refund policy and ask customers to carry out every aspect of the return themselves stands out as very poor online shopping etiquette in a market where most competitors make these processes as easy as possible. No customer is going to be happy with a 14 days returns window and having to go through the trouble of paying and returning themselves. Being given a credit note at this point makes me feel trapped and even more resentful.”

Helpful Report

Posted 3 years ago

Hello Katie, Apologies you werent happy with your experience . We do have a clear refund policy and are happy to provide a returns label. I will email you with that now. We are just about to partner with a shipping company to offer an easier returns process. Katy

Posted 3 years ago

“Very quick service and beautifully wrapped . Another lovely purchase from Folk Interiors .”

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Posted 3 years ago

Thank you Sarah! We really appreciate your positive feedback!

Posted 3 years ago

“Great packaging and fast delivery!”

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Posted 3 years ago

“Lovely site, quick delivery, beautiful product”

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Posted 3 years ago

“Beautiful product which arrived quickly. The wrapping was also absolutely gorgeous.”

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Posted 3 years ago

“Incredible design and colours, love it !”

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Posted 3 years ago

“Fast shipment”

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Posted 3 years ago

“Excellent service and communication thrilled with the beautifully wrapped gifts for my daughter's birthday”

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Posted 3 years ago

“Great company, beautifully packaged.”

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Posted 3 years ago

Thank you Teena!

Posted 3 years ago

“Super quick delivery and beautiful present! Excellent service couldn’t recommend enough!”

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Posted 3 years ago

Folk Interiors Ltd is rated 4.8 based on 4,405 reviews