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Flying Flowers Reviews

4.4 Rating 11,573 Reviews

86 %

of reviewers recommend Flying Flowers

Company Reviews

Product Reviews

4.4

Based on 11,573 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Flying Flowers:

We started out in Jersey – that little island between England and France. In 1981 some clever holidaymakers swapped sending postcards for sending carnations. A burst of beauty by post, they were a great value way to send love to family and friends back home.

It was the start of something special. 30 years on we’ve delivered over 10 million beautiful bunches of all sorts of blooms (although we still have a soft spot for carnations!) and we’re rated excellent on Reviews.io

These days we’re focused on doing good wherever we can – whether that’s by making your life easier with fast, free delivery, a 7 day freshness guarantee, and a brilliant customer care team, or by helping the planet by using sustainably sourced flowers and reducing our environmental impact.

Ready to make someone smile? Because we definitely are.

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Flying Flowers 5 star review on 29th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 27th February 2024

Flying Flowers 5 star review on 27th February 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mum was so pleased with her flowers.”

Posted 1 month ago

“Flowers were excellent but delivery poor. Package was left on the path outside, it was letterbox format so could easily have been posted. Delivery note said it had been left in the porch.”

Posted 1 month ago

“The flowers were delivered to my aged mother on time but the delivery driver evidently did not ring the door bell (she was definitely in) and the flowers were left at the side of the house. I called my mother the following day (Mothers Day) and asked whether she had received the flowers; whereupon she went to look and found them.”

Posted 1 month ago

“Beautiful bouquet, just didn't look like an extra 50%, but its been a while. Amazing colours.”

Posted 1 month ago

“Once again stunning flowers, delivered on requested day. Been using Flying Flowers for many years never been disappointed.”

Posted 1 month ago

“Efficient delivery of lovely bouquet as usual”

Posted 1 month ago

“Always hits the spot.”

Posted 1 month ago

“My Mother in law was absolutely delighted with the plant and the exceptionally pretty jug it was in. Thank you Flying Flowers”

Posted 1 month ago

“The recipient thought the flowers were beautiful”

Posted 1 month ago

“Delivered to my mother for Mother's Day, on the day specified. My mother was very pleased that they were handed to her directly by a courteous delivery person. The flowers and jug were packaged well and my mother seems very happy with the quality”

Posted 1 month ago

“Brilliant service as always.”

Posted 1 month ago

“Flowers for Mother’s Day arrived on Wed.? Consisted of 4 roses and random flowers. When opened 1 rose was so wilted that it came off in my hand by Sat. I had no roses left. I have retained them should you wish to se or have me post them back to you. I had to grit my teeth and say they were beautiful when my daughter phoned. How disappointing, talk about a hard neck. Shame on you.”

Posted 1 month ago

So sorry to hear you were disappointed.If you would like me to look into this further for you, please contact us at hello@flyingflowers.co.uk along with your order number Kind regards, Gem.

Posted 1 month ago

“acceptable sums it up”

Posted 1 month ago

Thank you for your feedback, sorry to hear that the bouquet was just acceptable, please feel free to reach out and contact us if you have issues you would like to discuss. You can contact us via email at www.hello@flyingflowers.com or via live chat on our website. Kind regards Michelle

Posted 1 month ago

“Delivered on time and as described”

Posted 1 month ago

“Arrived on time in excellent condition. My Mum was very happy.”

Posted 1 month ago

“The recipient liked the flowers, saying that they were lovely. The issue I have is the delivery wording, which to me was deceptive. I ordered the flowers on the basis of advertised 'free next day delivery'. This turned out to be free after a date several weeks hence, not your typical description of 'next day' delivery. In fact I was so disappointed that the 'get well' flowers would not arrive in good time that I drove 100 miles (each way) to visit and take a plant. Hence the low star rating. I will not order from you again.”

Posted 1 month ago

Thank you very much for letting us know, I'm so sorry to hear this. I will email you directly to put this right. Best wishes Justine Flying Flowers

Posted 1 month ago

“I love Flying Flowers always deliver on time and always look great and healthy, easy to order also, thank you”

Posted 1 month ago

“Fantastic service. Really fast and great flowers.”

Posted 1 month ago

“Thank you so much for our friend's beautiful Birthday bouquet.”

Posted 1 month ago

“I bought the daffodils for a friend on St David’s Day and she was delighted with them. It was a good selection with the added bonus of supporting Marie Curie. Definitely come to you again”

Posted 1 month ago

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Flying Flowers is rated 4.4 based on 11,573 reviews