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Flying Flowers Reviews

4.4 Rating 11,565 Reviews

86 %

of reviewers recommend Flying Flowers

Company Reviews

Product Reviews

4.4

Based on 11,565 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Flying Flowers:

We started out in Jersey – that little island between England and France. In 1981 some clever holidaymakers swapped sending postcards for sending carnations. A burst of beauty by post, they were a great value way to send love to family and friends back home.

It was the start of something special. 30 years on we’ve delivered over 10 million beautiful bunches of all sorts of blooms (although we still have a soft spot for carnations!) and we’re rated excellent on Reviews.io

These days we’re focused on doing good wherever we can – whether that’s by making your life easier with fast, free delivery, a 7 day freshness guarantee, and a brilliant customer care team, or by helping the planet by using sustainably sourced flowers and reducing our environmental impact.

Ready to make someone smile? Because we definitely are.

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Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 27th February 2024

Flying Flowers 5 star review on 27th February 2024

Flying Flowers 5 star review on 2nd January 2024

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible. I ordered a £40.00 bouquet. The bouquet that arrived looked absolutely nothing like the photo that I had selected. I hoped that maybe there were a lot of unopened buds, but after 3 days, there was just a load of greenery and very few flowers. It was certainly not worth £40.00 and I have bought flowers online many many times. Terribly disappointed. Feel as though I have been conned.”

Posted 3 weeks ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 3 weeks ago

“Couldn’t order flowers wanted so had to order something else & then didn’t arrive on day or next day so way past occasion wanted them to mark!! I asked for refund & you were quick to act, refunding money in full, which was appreciated. However, I wouldn’t be happy to order again, as couldn’t rely on flowers arriving when needed!!! They eventually arrived, but most of them dead & were not what had ordered as my second choice, so again another disappointment; very poor.”

Posted 4 weeks ago

Hi thank you for taking the time to leave us a review. I am so happy to see that we’ve been in touch and put it right for you, from all at Flying Flowers

Posted 4 weeks ago

“the flowers were so poor I was ashamed of them when I saw what they looked like. They looked like a bunch of weeds from a field. I would never use this company again. The only good part was that they were delivered promptly.”

Posted 1 month ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 1 month ago

“2 days late discraceful”

Posted 1 month ago

Hello thank you for taking the time to leave us a review. I have sent you an email regarding this issue. Kindest Regards Louanne Flying Flowers

Posted 1 month ago

“Flowers for Mother’s Day arrived on Wed.? Consisted of 4 roses and random flowers. When opened 1 rose was so wilted that it came off in my hand by Sat. I had no roses left. I have retained them should you wish to se or have me post them back to you. I had to grit my teeth and say they were beautiful when my daughter phoned. How disappointing, talk about a hard neck. Shame on you.”

Posted 1 month ago

So sorry to hear you were disappointed.If you would like me to look into this further for you, please contact us at hello@flyingflowers.co.uk along with your order number Kind regards, Gem.

Posted 1 month ago

“The recipient liked the flowers, saying that they were lovely. The issue I have is the delivery wording, which to me was deceptive. I ordered the flowers on the basis of advertised 'free next day delivery'. This turned out to be free after a date several weeks hence, not your typical description of 'next day' delivery. In fact I was so disappointed that the 'get well' flowers would not arrive in good time that I drove 100 miles (each way) to visit and take a plant. Hence the low star rating. I will not order from you again.”

Posted 1 month ago

Thank you very much for letting us know, I'm so sorry to hear this. I will email you directly to put this right. Best wishes Justine Flying Flowers

Posted 1 month ago

“Flowers didn't reach the person on day requested.when she did get them they were withered. Contacted you and you plan to send a replacement but not sure when this will be as its going to a school teacher.”

Posted 1 month ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes Justine Flying flowers.

Posted 1 month ago

“I made a complaint with regards to my sister flowers, wrong order, you sent me another for compensation, just spoke to my mother, sylvie Nunes, and she did not get the order I placed for her, one with blue flowers etc, she 90 yrs old, she received one with white and yellow flowers? I will send you the order reference number etc.”

Posted 1 month ago

Hi Thank you for your feedback. I am really sorry for the disappointment caused. I can confirm that an e mail has been sent to you in response to this. Kind regards, Allyson Flying Flowers

Posted 1 month ago

“Although a full refund was given the flowers arrived by DPD on valentines day and clearly were not fresh to the extent some had deteriorated very badly. The ribbon i paid extra for was detached and the meaning of valentines day was lost”

Posted 2 months ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes Louanne Flying Flowers

Posted 2 months ago

“Sent wrong order flowers very poor”

Posted 2 months ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes, Allyson Flying Flowers

Posted 2 months ago

“not value for money very disappointed will not be using your company again”

Posted 2 months ago

Hi, I am sorry your gift wasn’t as expected. I have sent you an e-mail regarding your review. Best wishes Justine Flying Flowers

Posted 2 months ago

“So terribly disappointed, I will never spend my money with this company again. Just Dreadful.”

Posted 2 months ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 2 months ago

“The flowers were eventually delivered by DPD on SATURDAY 20 January instead of the 18 January, this I appreciate was not your fault but that of your courier. However as this was a 94th birthday gift to my sister who is in a nursing home I was very disappointed for her sake - she is unable to contact me so probably thought I had forgotten her birthday, I just hope the flowers were still alive when received !”

Posted 3 months ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes, Allyson Flying Flowers

Posted 3 months ago

“Delivery to wrong address,box looked like it had been stamped on !!! Flowers where dead .... Great when your sending them for a Get Well WISH....”

Posted 3 months ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers .

Posted 3 months ago

“I have given adequate feedback in my email”

Posted 3 months ago

Hi, thank you for your feedback, I have sent you an e-mail to your email address. Best wishes Louanne Flying Flowers

Posted 3 months ago

“The flowers that were received were not the flowers ordered. I ordered the Deluxe Joyful Blush. What arrived was a much smaller bouquet that bore no resemblance to the Deluxe Joyful Blush. Had what I ordered not been available, I would have expected a substitute that was at least of equivalent quality and size. I am very disappointed.”

Posted 3 months ago

Hi there, I'm sorry to hear you're disappointed with the gift that was delivered. I can see you've contacted us directly and we have resolved this for you. Best wishes Louanne Flying Flowers

Posted 3 months ago

“Flowers not delivered yet, maybe due to Bank holidays??”

Posted 3 months ago

Hi, thank you very much for letting us know, I'm so sorry to hear this. I will email you directly to put this right. Best wishes Louanne Flying Flowers

Posted 3 months ago

“Wrong flowers (and lower value) were delivered.”

Posted 3 months ago

Hi, I am sorry your gift wasn’t as expected. I have sent you an e-mail regarding your review. Best wishes Justine Flying Flowers.

Posted 3 months ago

“Flowers not great. Poor in comparison to photo”

Posted 3 months ago

Hi, I am sorry your gift wasn’t as expected. I have sent you an e-mail regarding your review. Best wishes Justine Flying Flowers.

Posted 3 months ago

“They are not got their”

Posted 4 months ago

So sorry to hear you were disappointed.If you would like me to look into this further for you, please contact us at hello@flyingflowers.co.uk along with your order number Kind regards, Allyson

Posted 4 months ago

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Flying Flowers is rated 4.4 based on 11,565 reviews