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Flying Flowers Reviews

4.4 Rating 11,557 Reviews

86 %

of reviewers recommend Flying Flowers

Company Reviews

Product Reviews

4.4

Based on 11,557 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Flying Flowers:

We started out in Jersey – that little island between England and France. In 1981 some clever holidaymakers swapped sending postcards for sending carnations. A burst of beauty by post, they were a great value way to send love to family and friends back home.

It was the start of something special. 30 years on we’ve delivered over 10 million beautiful bunches of all sorts of blooms (although we still have a soft spot for carnations!) and we’re rated excellent on Reviews.io

These days we’re focused on doing good wherever we can – whether that’s by making your life easier with fast, free delivery, a 7 day freshness guarantee, and a brilliant customer care team, or by helping the planet by using sustainably sourced flowers and reducing our environmental impact.

Ready to make someone smile? Because we definitely are.

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Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 27th February 2024

Flying Flowers 5 star review on 27th February 2024

Flying Flowers 5 star review on 2nd January 2024

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My nan didn’t see the flowers tucked behind the pot until a neighbour found them two days later. Unfortunately it was a lot of money that got wasted so am more sad than anything that she didn’t get to enjoy them at all.”

Posted 1 week ago

Hi Thank you for your feedback. I am really sorry for the disappointment caused. I can confirm that an e mail has been sent to you in response to this. Kind regards Louanne Flying Flowers

Posted 1 week ago

“Very very disappointed in the arrangement, nothing like the picture at all.”

Posted 4 weeks ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes Louanne Flying Flowers

Posted 4 weeks ago

“Flowers ok,delivery by DPD poor. Delivered to wrong address and only found by chance”

Posted 4 weeks ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 4 weeks ago

“Delivery 2 days late and flowers in poor condition.”

Posted 2 months ago

I’m so sorry to hear this, especially as they were for a special occasion. I have sent you an e-mail to resolve this for you. Thanks Justine Flying Flowers

Posted 2 months ago

“Very late delivery,which under our circumstances was quite stressful.”

Posted 2 months ago

Hello thank you for taking the time to leave us a review. I have sent you an email regarding this issue. Kindest Regards Louanne Flying Flowers

Posted 2 months ago

“Arrived a day late, they did give a refund but I would rather they had arrived on the correct day”

Posted 2 months ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers.

Posted 2 months ago

“When flowers arrived at my sisters for her birthday heads were broken off some flowers all others half dead and drooping I have emailed you twice and sent photos a week ago today on the 15th of Jan but no reply was going to get some for my friend this week as used you before I won't make that mistake again”

Posted 2 months ago

I’m so sorry to hear this, especially as they were for a special occasion. I have sent you an e-mail to resolve this for you. Thanks, Allyson Flying Flowers .

Posted 2 months ago

“Flowers I wanted were not available, ones sent were of low quality for the money spent and did not last long.”

Posted 2 months ago

I’m so sorry to hear this, especially as they were for a special occasion. I have sent you an e-mail to resolve this for you. Thanks, Allyson Flying Flowers.

Posted 2 months ago

“The flowers arrived a day later than requested and the promised email advising me of delivery never came.”

Posted 3 months ago

Hi Thank you for your feedback. I am really sorry for the disappointment caused. I can confirm that an e mail has been sent to you in response to this. Kind regards Louanne Flying Flowers

Posted 3 months ago

“The flowers arrived pm instead of am which I can understand and such a busy time of year. Were meant to be freesias but the deliver were red carnations”

Posted 3 months ago

Hi, thank you for your feedback, I have sent you an e-mail to address the issues you have raised. Best wishes Louanne Flying Flowers

Posted 3 months ago

“flowers looked tired and withered, not impressed, I wont buy again”

Posted 3 months ago

Thank you very much for letting us know, I'm so sorry to hear this. I will email you directly to put this right. Best wishes, allyson Flying Flowers

Posted 3 months ago

“Disappointed, plant looked half dead”

Posted 3 months ago

Hi, thank you very much for letting us know, I'm so sorry to hear this. I will email you directly to put this right. Best wishes (name) Flying Flowers

Posted 3 months ago

“Left on recipients doorstep”

Posted 5 months ago

Hello thank you for taking the time to leave us a review. I have sent you an email regarding this issue. Kindest Regards, Allyson Flying Flowers

Posted 5 months ago

“If you check my e-mails you will know why!”

Posted 6 months ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 6 months ago

“Not impressed,box looked as though it had been used as a football. This will be my Last order from you !”

Posted 7 months ago

Hi Thank you for your feedback. I am really sorry for the disappointment caused. I can confirm that an e mail has been sent to you in response to this. Kind regards Louanne Flying Flowers

Posted 7 months ago

“Sender's name wasn't mentioned on the hamper I sent to MY FAMILY & THEY WERE EVER SO CONFUSED about WHO SENT THIS PARCEL. I THINK ITS ALWAYS BETTER TO AT LEAST WRITE THE SENDER NAME PLS THANKS”

Posted 7 months ago

Hello thank you for taking the time to leave us a review. I have sent you an email regarding this issue. Kindest Regards, Allyson Flying Flowers

Posted 7 months ago

“Despite the fact that I had placed the order a week in advance of the requested delivery date, you sent it out only on the day, thus ensuring that it would arrive late, as I had not specified courier delivery. I know you only guarantee delivery for courier shipments but I think that you should also inform customers that postal deliveries will be held back until the requested delivery date. I feel that I was misled, as I thought that ordering early would imply a timely postal shipment.”

Posted 8 months ago

Hi Thank you for your feedback. I am really sorry for the disappointment caused. I can confirm that an e mail has been sent to you in response to this. Kind regards Marj Flying Flowers

Posted 8 months ago

“Arrived on time Just a little bit disappointed with the selection.”

Posted 8 months ago

Hi I am sorry your gift wasn’t as expected. I have sent you an e-mail regarding your review. Best wishes Louanne Flying Flowers

Posted 8 months ago

“Original order wS not delivered at all, when contacted I was told they had been delivered after some tooing and frying they were replaced but again delivered a day later than I was told. When they were delivered they were beautiful. Did not get an email to confirm delivery, not sure I would use you again, but email responses were good and timely”

Posted 8 months ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes Louanne Flying Flowers

Posted 8 months ago

“Sadly flowers delivered near 3 days after our for delivery so was not great as won’t last. Very disappointed with delivery service. Tishy Szweda”

Posted 8 months ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes Louanne Flying Flowers

Posted 8 months ago

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Flying Flowers is rated 4.4 based on 11,557 reviews