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Flying Flowers Reviews

4.4 Rating 11,569 Reviews

86 %

of reviewers recommend Flying Flowers

Company Reviews

Product Reviews

4.4

Based on 11,569 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Flying Flowers:

We started out in Jersey – that little island between England and France. In 1981 some clever holidaymakers swapped sending postcards for sending carnations. A burst of beauty by post, they were a great value way to send love to family and friends back home.

It was the start of something special. 30 years on we’ve delivered over 10 million beautiful bunches of all sorts of blooms (although we still have a soft spot for carnations!) and we’re rated excellent on Reviews.io

These days we’re focused on doing good wherever we can – whether that’s by making your life easier with fast, free delivery, a 7 day freshness guarantee, and a brilliant customer care team, or by helping the planet by using sustainably sourced flowers and reducing our environmental impact.

Ready to make someone smile? Because we definitely are.

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Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 8th April 2024

Flying Flowers 5 star review on 27th February 2024

Flying Flowers 5 star review on 27th February 2024

Flying Flowers 5 star review on 2nd January 2024

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product”

Posted 3 months ago

“The Best flower delivery company around. Having disappointing deliveries in the past from other companies, I now only use Flying Flowers.”

Posted 3 months ago

“Thanks for verry god service”

Posted 3 months ago

“The flowers were eventually delivered by DPD on SATURDAY 20 January instead of the 18 January, this I appreciate was not your fault but that of your courier. However as this was a 94th birthday gift to my sister who is in a nursing home I was very disappointed for her sake - she is unable to contact me so probably thought I had forgotten her birthday, I just hope the flowers were still alive when received !”

Posted 3 months ago

Hi, thank you for taking the time to leave us a review. I can see you contacted us directly and this has now been resolved for you. Best wishes, Allyson Flying Flowers

Posted 3 months ago

“Arrived a day late, they did give a refund but I would rather they had arrived on the correct day”

Posted 3 months ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers.

Posted 3 months ago

“Always beautiful fresh flowers delivered on time and great customer service .”

Posted 3 months ago

“Fantastic Beautiful flowers that arrive in good condition”

Posted 3 months ago

“When flowers arrived at my sisters for her birthday heads were broken off some flowers all others half dead and drooping I have emailed you twice and sent photos a week ago today on the 15th of Jan but no reply was going to get some for my friend this week as used you before I won't make that mistake again”

Posted 3 months ago

I’m so sorry to hear this, especially as they were for a special occasion. I have sent you an e-mail to resolve this for you. Thanks, Allyson Flying Flowers .

Posted 3 months ago

“Flowers I wanted were not available, ones sent were of low quality for the money spent and did not last long.”

Posted 3 months ago

I’m so sorry to hear this, especially as they were for a special occasion. I have sent you an e-mail to resolve this for you. Thanks, Allyson Flying Flowers.

Posted 3 months ago

“Delivery to wrong address,box looked like it had been stamped on !!! Flowers where dead .... Great when your sending them for a Get Well WISH....”

Posted 3 months ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers .

Posted 3 months ago

“Easy to order online. Great value, prompt delivery. Recipient was delighted. Thank you.”

Posted 3 months ago

“Flowers very much appreciated - thank you!”

Posted 3 months ago

“I ordered a pink selection but reds and yellows delivered which was a disappointment”

Posted 3 months ago

Hi, I am so sorry you were disappointed. I have sent you a separate e-mail regarding your review. Best wishes, Allyson Flying Flowers

Posted 3 months ago

“The flowers arrived a day later than requested and the promised email advising me of delivery never came.”

Posted 3 months ago

Hi Thank you for your feedback. I am really sorry for the disappointment caused. I can confirm that an e mail has been sent to you in response to this. Kind regards Louanne Flying Flowers

Posted 3 months ago

“I sent flowers to a friend undergoing chemotherapy treatment. She was delighted with them. The roses took a couple of days to come into full bloom, but she says they are full of colour. Thank you, once again, Flying Flowers.”

Posted 3 months ago

“Great, fresh flowers delivered on time, delighted recipient!”

Posted 3 months ago

“All good,no problems”

Posted 3 months ago

“Unfortunately, the flowers delivered were bedraggled. However, contact resulted in an apology and a fresh bunch of flowers was sent. This was good though the box was dented”

Posted 3 months ago

Hi James, thank you for your feedback, we are thrilled that we were able to resolve this for you. Best wishes Louanne Flying Flowers

Posted 3 months ago

“very efficient. would have liked an email to say they had arrived (then would have been excellent)”

Posted 3 months ago

“A good response to a less happy start. The New Year does create problems for such firms and FF handled it very well.”

Posted 3 months ago

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Flying Flowers is rated 4.4 based on 11,569 reviews