Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,252 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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4.7

Based on 14,252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 19th October 2025

522

Anonymous

Anonymous // 01/01/2019

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English

“Poor poor service”

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Posted 5 years ago

“unfortunately the flowers look very sad when the box was opened. My mum was delighted with the thought but disappointed with the flowers.”

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Posted 5 years ago

“Flowers were fine and just in bud which was good, they arrived a day early and for the money there very few flowers. I also paid extra for a card which was very small and not great quality. All in all I would use again.”

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Posted 5 years ago

“As I said in email wasn't happy with freesia and carnation wasn't what I wanted didn't think that those Were worth 28 pounds unlike astromerias and other carnations”

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Posted 5 years ago

“The greetings card was absent from the flowers according to the recipient very disappointing, flowers were lovely”

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Posted 5 years ago

“If it wasnt because of the circumstances i would not have paid £36.99 for a bunch of flowers, which i would have been able to get for a tenner normally. Very disapointed, emailed you at time but no reply”

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Posted 5 years ago

“I ordered over the phone and needed delivery by a specific date. Staff were very helpful and reassuring. The flowers arrived in plenty of time, but very disappointed with the quality. They did not represent the chosen flowers in any way and not value for money. Left disappointed.”

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Posted 5 years ago

“Very disappointed, Flowers arrived a day late and were wilting. Have improved slightly now they have been in water for two days.”

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Posted 5 years ago

“Very disappointed with this arrangement. Never looked like the picture on your website.”

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Posted 5 years ago

“Very disappointed with the arrangement I sent to my mother. Quite embarrassed really. Wont be using again.”

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Posted 5 years ago

“Royal Mail let you down by returning flowers to PO where they will now die because my mother is elderly and self isolating. Could you use boxes that fit through letter box?”

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Posted 5 years ago

“I’ve used Flowers by Post many times before but I was disappointed with this year’s flowers. One of the arrangements was very small for the price (although the flowers themselves were nice) and resembled a bunch you would purchase from a supermarket foyer, rather than a £26 arrangement.”

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Posted 5 years ago

“I paid extra for at least a two day delivery I was shocked to hear how late the delivery was I won’t use again if I need a specific date”

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Posted 5 years ago

“Not up to the usual standard.When flowers arrived about a third were in full bloom.The delivery was delayed as the full address was not shown on the label--it showed the town but not the village although the full details were showing against the order on you website”

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Posted 5 years ago

“Flowers did not get delivered on specified date and I was not informed of any delay without my chasing it up. Not a good service.”

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Posted 5 years ago

“Although the flowers were fresh the display was very disappointing especially when there was supposed to come be 40 Percent off. Will not buy from you again M Horry”

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Posted 5 years ago

“I made the mistake of writing my delivery name and address in the sender box, and have not heard yet if my order has been delivered to Millport. My name is Joyce Hill of Lincoln who sent the flowers to Betty Richford. Can you tell me if they have been delivered? Thank you.”

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Posted 5 years ago

“My order no 835355, has not been delivered”

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Posted 5 years ago

“Quite disappointed with the freesias. They were not very fresh and not great value for the price”

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Posted 5 years ago

“My flowers arrived in a poor condition, squashed and some dying. Sorry because you are normally so good.”

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Posted 5 years ago

Flowers by Post UK Limited is rated 4.7 based on 14,252 reviews