Flooring UK Reviews

Name: Flooring UK
Address: 22-24 Hart Street, Southport, Merseyside, United Kingdom
Rating: 4.66

4.7 Rating 482 Reviews

92 %

of reviewers recommend Flooring UK

Company Reviews

Product Reviews

Metrics

4.7

Based on 482 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Flooring UK 5 star review on 10th September 2025

Anonymous // 01/01/2019

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“Extremely fast dispatch”

Helpful Report

Posted 10 months ago

“Great products , bought some nice looking LVT with a good wear layer. Samples are available which is good , free delivery , but that's why they loose a star. DPD clearly can't read red labels on 4 packages....glue down LVT should be stored flat , the delivery driver propped them up against a wall with the LVT bowing in the middle. If I had more than 31 minutes notice that they were being delivered I could have ensured I was home. I didn't even know it was being delivered that day , never mind a time slot. I think Flooring UK should use another courier before it damaged their reputation beyond repair. See attached photos , showing how the flooring was left outside my house against a busy road , and planks bowing.”

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Posted 10 months ago

“Excellent help and service. Very good quality product which arrived as expected and well packaged. Highly recommended.”

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Posted 10 months ago

“Very pleased with my purchase”

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Posted 10 months ago

“Very pleased with flooring now it's down and delivery was excellent however, I feel that the description on line is totally incorrect as I was expecting plans as it says not tiles as I received.”

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Posted 10 months ago

“salesman was excellent ,very knowledgeable and pleasant.”

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Posted 10 months ago

“We needed to match with existing flooring. Flooring UK sent a small sample, so that we could be sure we were ordering the correct product, free of charge. Excellent customer service”

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Posted 10 months ago

“Delivered on time, great quality”

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Posted 10 months ago

“Great product, exactly as described and well priced”

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Posted 10 months ago

“Really happy with my purchase of coir matting in Grey and brown - bought the grey to go with my tiles in the hallway and the brown to go with my oak flooring in front of my bi-fold doors. Quick delivery with regular updates. Would recommend.”

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Posted 10 months ago

“Great opportunity to see what colours work best with them providing samples. Then once I ordered, the flooring arrived quickly and efficiently. Brilliant quality flooring and looks great.”

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Posted 10 months ago

“We had to buy extra flooring due to a builder defect in our house and we had none left from the previous packs. Really quick and speedy delivery and arrived all wrapped up so well so there was no damage to the box. Really great price too for our LVT and cheaper than we got it for originally!”

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Posted 10 months ago

“Excellent service, Quality products always delivered ontime.”

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Posted 10 months ago

“excellent service”

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Posted 10 months ago

“Good quality product, great price and speedy delivery.”

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Posted 10 months ago

“Definitely a five star. Good quality carpets at a very good price Even the delivery was spot on definitely recommend them”

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Posted 11 months ago

“Very prompt delivery!”

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Posted 11 months ago

“Competitive price, quick delivery and a good product.”

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Posted 11 months ago

“We bought coir matting for our hallway. Lovely quality and very practical. Looks great, too.”

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Posted 11 months ago

“Matting arrived as scheduled and, after a little trimming, fitted perfectly.”

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Posted 11 months ago

Flooring UK is rated 4.7 based on 482 reviews