Sotto Reviews

Name: Sotto
Address: 3.10 The Plaza, St Pauls Square, Liverpool, England
Rating: 4.66

4.7 Rating 504 Reviews

92 %

of reviewers recommend Sotto

4.7

Based on 504 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone

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Sotto 5 star review on 10th September 2025

Anonymous // 01/01/2019

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“Sample was sent quickly and efficiently but I am disappointed that I cannot get hold of the same flooring I fitted less than 5 years ago.”

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Posted 8 months ago

“Quality service and products, slight confusion with last order but all sorted and delivered 👍 highly recommended”

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Posted 8 months ago

“Great quality mat, excellent price and fast delivery”

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Posted 8 months ago

“Excellent service . Was very pleased with the catpet ordered . Customer Service was exceptionally good when had to ring to find out why the courier hadn’t delivered on the expected date . She chased them up and we were then informed of a new date”

Sotto 5 star review on 24th October 2025

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Posted 8 months ago

“Excellent service and delivery was top drawer, First time buying from here and will continue to be a customer”

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Posted 8 months ago

“Fast delivery, good quality.”

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Posted 8 months ago

“Great quality flooring for a great price. Really pleased with our product”

Sotto 5 star review on 23rd October 2025

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Posted 8 months ago

“poor .refund policy is a joke especially the 20% reduction for restock ,customers should be caution about this prior to proceding with the order”

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Posted 8 months ago

“Excellent service and the flooring looks fabulous”

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Posted 8 months ago

“Excellent range of flooring,great website and quality flooring that we purchased”

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Posted 8 months ago

“Excellent, prompt and efficient service. Impressed!!”

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Posted 8 months ago

“Quality flooring, helpful staff...fast delivery. Thank you .. wil be using again soo”

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Posted 8 months ago

“Think it's the right colour, just a sample ordered which has helped make a decision.”

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Posted 9 months ago

“Good product, prompt delivery.”

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Posted 9 months ago

“All perfect”

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Posted 9 months ago

“We bought vinyl tiles and they are really lovely. Camero Yorkshire Stone. Everything went well. Delivery was excellent. Well pleased. Many thanks.”

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Posted 9 months ago

“Good product and ordering was easy Sadly Communication was poor when my item was delivered to the wrong address No one responded to me Just had the product delivered a different day with no explanation The courier wasn’t sympathetic when I contacted them Anyway all is well now the product is in place and I am happy Thank you for the great product.”

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Posted 9 months ago

“My free sample arrived within a few days and is just what I wanted. Unfortunately, due to unforeseen circumstances, my kitchen renovation has been postponed until early next year so I am unable to place my order at present but I will definitely be placing an order.”

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Posted 9 months ago

“most helpful”

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Posted 9 months ago

“Found what I was looking for at a very reasonable price, quick dispatch and quick delivery. Free delivery was the deal clincher as most other retailers had high delivery costs”

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Posted 9 months ago

Sotto is rated 4.7 based on 504 reviews