Flexed Reviews

Name: Flexed
Rating: 4.81

4.8 Rating 1,031 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick turn around! Great customer service! Ordered a Gtd and the spec is unbelievable! Absolutely love this company! Thank you 😊”

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Posted 6 years ago

Hi Matthew, Thank you for your review, and what a great photo also! :) We are so glad that you are happy with your new Golf GTD, it looks awesome. Many thanks, Daisy from the Flexed Team

Posted 6 years ago

“So happy with the customer service at FLEXED. Jordane was extremely helpful, and she made the whole process so easy for me. I would definitely recommend everyone to use FLEXED for short term car lease!”

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Posted 7 years ago

Hi Paulina, Thank you for your review, we appreciate your kind feedback! :) We are so glad that you had a great experience with us & I will pass on your lovely words to Jordane. Many thanks, Daisy from the Flexed Team

Posted 6 years ago

“Fast and efficient”

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Posted 7 years ago

Hello, Thank you for your review, we appreciate your great feedback! :) Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“Tom and Kaylie were absolutely amazing. I couldnt have expected better service. They deserve a bonus for their dedication and hard work. Thank you folks.”

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(Flexed York) - Posted 7 years ago

Hi Alex, Thank you for your lovely review! :) It's great to hear that you were very happy with the service and we will pass on your kind words to Tom & Kaylie. Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“Easy straight forward service”

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(Flexed York) - Posted 7 years ago

Hi James, Like-wise! Thanks for your easy, straight forward review. :) Hope you enjoy your vehicle. Kind Regards, Mark from the Flexed Team

Posted 7 years ago

“Five star team, excellent communication, clear and simple process, no hidden costs, very professional, all smooth process, all answers and queries answered promptly. I would definitely recommend.”

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Posted 7 years ago

Good Afternoon, Thanks for taking the time to leave a review of your recent experience with us, we're glad to learn you've enjoyed working with us and we hope you enjoy your new vehicle! If you do recommend us to somebody and they end up taking a vehicle, we'll credit £60 back to your account (per referral!). Please speak to your account manager to find out more. Kind Regards, Mark from The Flexed Team

Posted 7 years ago

“Great service by all. Many thanks J2 Electrical Ltd”

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(Flexed York) - Posted 7 years ago

Good Afternoon Jay, Thanks for leaving a review, your kind words are greatly appreciated. Hope you enjoy the vehicle! Thanks, Mark from The Flexed Team

Posted 7 years ago

“Excellent customer care & very much pleased with the service”

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Posted 7 years ago

Hi Sujith, Thank you for your review. We are so pleased to hear that you had a great experience with us! :) Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“Everything easy and simple, Gemma was first class”

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(Flexed York) - Posted 7 years ago

Hi Stewart, Thank you for your review, we are glad to hear of your great experience with us and we will pass on your kind words to Gemma! :) Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“Excellent and efficient customer service.”

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Posted 7 years ago

Hi Helen, Thank you for your review, we are so glad to hear that you had a great experience with us! :) Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“Freindly service with a smlle”

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(Flexed York) - Posted 7 years ago

Hi Graham, Thank you for your review, we really appreciate your kind feedback! :) Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“Excellent idea to provide vehicles with no long-term obligation like in case of lease contracts. Smooth process, great and supportive team, procedures streamlined and lucid.”

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Posted 7 years ago

Hello Magdalena, Thank you for your review! :) We really appreciate your kind feedback and happy to hear about your great experience with us. Many Thanks, Daisy from the Flexed Team

Posted 7 years ago

“I have used Flexed Lease for several years now, very professional, good choice of cars, easy to deal with i have just introduced my son to them.”

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Posted 7 years ago

Hi Carl, Thank you for your review! :) We are so happy that you continue to use our service to lease your cars and it's great to hear that your son is following in his father's footsteps! Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“Very easy process very happy with my car & service.”

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Posted 7 years ago

Hello, Thank you for your review. We are so pleased to hear you had a great experience with us and that you're happy with your new car! :) Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“Needed a car very quickly - very efficient and professional and delivered car to my door as promised.”

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Posted 7 years ago

Hello Andrew, Thank you for your review! :) We are glad to have helped you source a car. Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“From the start of my first enquiry to the delivery of the vehicle, I've experienced nothing but excellent customer service throughout. I am very happy indeed that I chose Flexed for my car subscription service.”

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Posted 7 years ago

Hello Anne, Thank you for your review! :) We are so glad you had a great experience with us from the very start. We hope you enjoy your new car. Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“Gemma was brilliant I gave a pretty unrealistic budget (I thought) and she managed to find the perfect car on an offer and with a quick turnaround time, extremely impressed at how easy it was to get exactly what I wanted, all staff friendly when dealing on the phone, Thank you again!”

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Posted 7 years ago

“I felt the communications were spot on, the customer service was spot on, never did I ever feel what is happening with my order. I was kept informed throughout as to the position of my order. On Collection day I was there barely 10 minutes and was dealt with respectfully and I was on my way in my vehicle. I even had an email asking if everything was ok when I collected the vehicle. In an age when we are all watching our pennies (pounds in this case), we forget that an outstanding business must not only be competitive but also must be outstanding in customer service. So we’ll done to all involved at FLEXED with my order.”

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Posted 7 years ago

Hello Anil, Thank you for your review, we much appreciate your lovely feedback! :) We are so glad that you had a great experience when leasing a car with us. We will pass on your kind words to everyone who helped you through the process. Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“Being an expat, the entire leasing process is very, very foreign to me. Flexed help me to navigate the process and answered all of my questions, there were plenty of them too. My contact, Nicola, was proactive in providing answers to questions I hadn't even asked yet. Overall the process was quick, simple, clearly spelled out and I am very excited to receive my car. I will be a returning Flexed customer!”

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Posted 7 years ago

Hello Terrie, Thank you for your review! :) We are so glad to have helped you through the process of leasing a car and I will pass on your kind words to Nicola. We very much look forward to seeing what car you go into next! Many thanks, Daisy from the Flexed Team

Posted 7 years ago

“Kept us fully informed as to the delivery and expedited the handover efficiently. Highly Recommend.”

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Posted 7 years ago

Hello Mrs. Mudhar, Thank you very much for taking the time to review our services, we're pleased to hear you've had a positive experience! We hope you enjoy your new car. Best wishes, Mark from the Flexed team.

Posted 7 years ago

Flexed is rated 4.8 based on 1,031 reviews