Name: Flexed
Rating: 4.81

“Easy and efficient, thanks”

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Posted 4 years ago

Hello Mr. Shepherd, Thanks for your kind review! Hope you enjoy the new wheels. :) Kind Regards, Mark

Posted 4 years ago

“The team have been great!!! I’m on a tight turn around, they’ve been prompt with all the paperwork and phone calls. Thanks again Tracey Maclean”

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Posted 4 years ago

Hello Tracey!!! Thank you so much for such a kind review! Glad we've managed to organise a quick turnaround for your car and if there's anything else that we could help with, please do let us know. Kind Regards, Mark

Posted 4 years ago

“Very easy and smooth process. Quality cars. And reasonable pricing.”

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Posted 4 years ago

Hello Dominik, Thanks for the quick 5-star review - glad you like our cars and happy to have you on board! Kind Regards, Mark

Posted 4 years ago

“Nicola and Jordane have been great. They made the whole process easy and didn’t mind taking the time out to step my through anything I wasn’t sure of. They get a 10/10. The only questionable snag for me was a sizeable cost for “opening an account.” It’s a big upfront cost without having a contract in place.”

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Posted 4 years ago

Hello Adam, Thanks for taking the time to review our services - we appreciate the full marks and your kind comments have been passed back onto both Nicola and Jordane! :) Thank you also for the honest feedback regarding the starting costs with our leases. We try and operate differently to most in the market and rather than charging 3, 6 or 9 monthly payments upfront we only charge the standard joining fee of £175.00+VAT. Once the joining fee has been paid, you get access to our full catalogue of vehicles and are able to swap freely between different models with just an email! Additionally, our insurance or delivery and collection services are optional should you wish to stick within a certain budget. Hope this clears up any queries, but should you have any further questions please don't hesitate to contact us directly. Kind Regards, Mark

Posted 4 years ago

“Great speed and attention to service”

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Posted 4 years ago

Hello! Thanks for leaving a quick 5-star review! Hope you enjoy your new car. Kind Regards, Mark

Posted 4 years ago

“Excellent service. Jordan went the extra mile to ensure that we had a car we were happy with. I would definitely recommend them.”

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Posted 4 years ago

Hello Thanks for your kind comments towards Jordan - glad you found his service positive! Hope you enjoy the car and if there's anything else that we can help with, please do let us know. Kind Regards, Mark

Posted 4 years ago

“I was very well supported throughout by Tom especially and Nicola and Chris at the end stage. All was explained and very happy with this Toyota Aygos in every way apart from it having a really small interior 😊. Cheers all.”

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Posted 4 years ago

Hello Denis, Thanks for your kind review, glad you enjoyed our service. Don't forget, you're on a rolling 28-day contract! So if the Aygo doesn't quite work for you, you're fine to swap into into a larger vehicle :) Kind Regards, Mark

Posted 4 years ago

“Just leased a car for the first time and very grateful to Flexed - and Holly Weston in particular - for making the experience stress-free. Holy helped me with all my newbie questions and made sure I had everything I needed for the lease. Thank you! :)”

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Posted 4 years ago

Hi Ben, We're extremely happy to be your first lease provider! Glad you enjoyed your experience and I've passed your kind comments onto Holly. If there's anything else we could do, please let us know. :) Kind Regards, Mark

Posted 4 years ago

“The staff at your offices could not have been more helpful, they were very professional and Considerate, and took time to make sure I knew my way back to the motorway. The whole experience was a pleasure. Kind Regards Robert Kennedy”

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Posted 4 years ago

Hello Robert, It was great to meet you and thank you so much for the kind review! If there is anything further that we could assist with, please let us know. :) Kind Regards, Mark

Posted 4 years ago

“Excellent, friendly service from start to finish from Holly, Jessica and the Flexed delivery driver. I had to wait for the particular model I wanted but a delivery date was provided upon ordering and that's the day it arrived!”

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Posted 4 years ago

Hello there! Thank you so much for reviewing your recent experience with us, your kind comments are greatly appreciated within our team. We're pleased to have you on board and if there's anything further we can do for you, please let us know! Kind Regards, Mark

Posted 4 years ago

“An excellent and efficient service”

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Posted 4 years ago

“Both Jordan and Nicola were helpful and provided brilliant customer service throughout”

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Posted 4 years ago

Hello Matthew, Thanks for taking the time to leave a review, glad you found our service from both Jordan and Nicola thoroughly enjoyable. Enjoy the new car! Kind Regards, Mark

Posted 4 years ago

“Very clear and competent service delivered throughout, Jordan Edwards and Nicola Poole were both very friendly, responsive and incredibly helpful. I did a lot of research into how to get a car short term, including regular rental services and I wouldn't hesitate to recommend Flexed to anyone looking for a short term solution, I have complete peace of mind which I didn't feel I had from long term car rental providers. Thank you!”

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Posted 4 years ago

Hello Georgie, Wow - thank you so much for the kind review! Your comments have been passed onto both Jordan and Nicola and we're extremely happy to learn you've thoroughly enjoyed your recent experience with us. Should you refer someone to us (and they take a car), we'll gladly credit your account £50 directly. I've asked Jordan to send you an email detailing this! If there's anything further we can help with, please do let us know. :) Kind Regards, Mark

Posted 4 years ago

“A flawless service from start to finish. Jordane and Nicola provided a first class service and organised everything within a day of me initially speaking to them. All I needed was a small car to tide me over until my lease car arrives. This was no problem for them to provide and they also sorted out the insurance at the same time. Much easier to have everything provided by one company. I would definitely use them again and would highly recommend to others. Keep up the good work!”

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Posted 4 years ago

Hello Emma, Thank you so much for your kind words, they've made both Jordane's and Nicola's week! We're grateful to have you on board and we do hope you enjoy your car. :) Should you need anything else, please don't hesitate to give us a call. Kind Regards, Mark

Posted 4 years ago

“A flawless service from start to finish. Jordane and Nicola provided a first class service and organised everything within a day of me initially speaking to them. All I needed was a small car to tide me over until my lease car arrives. This was no problem for them to provide and they also sorted out the insurance at the same time. Much easier to have everything provided by one company. I would definitely use them again and would highly recommend to others. Keep up the good work!”

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Posted 4 years ago

Hello Emma, Thank you so much for your kind words, they've made both Jordane's and Nicola's week! We're grateful to have you on board and we do hope you enjoy your car. :) Should you need anything else, please don't hesitate to give us a call. Kind Regards, Mark

Posted 4 years ago

“A flawless service from start to finish. Jordane and Nicola provided a first class service and organised everything within a day of me initially speaking to them. All I needed was a small car to tide me over until my lease car arrives. This was no problem for them to provide and they also sorted out the insurance at the same time. Much easier to have everything provided by one company. I would definitely use them again and would highly recommend to others. Keep up the good work!”

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Posted 4 years ago

Hello Emma, Thank you so much for your kind words, they've made both Jordane's and Nicola's week! We're grateful to have you on board and we do hope you enjoy your car. :) Should you need anything else, please don't hesitate to give us a call. Kind Regards, Mark

Posted 4 years ago

“A flawless service from start to finish. Jordane and Nicola provided a first class service and organised everything within a day of me initially speaking to them. All I needed was a small car to tide me over until my lease car arrives. This was no problem for them to provide and they also sorted out the insurance at the same time. Much easier to have everything provided by one company. I would definitely use them again and would highly recommend to others. Keep up the good work!”

Helpful Report

Posted 4 years ago

Hello Emma, Thank you so much for your kind words, they've made both Jordane's and Nicola's week! We're grateful to have you on board and we do hope you enjoy your car. :) Should you need anything else, please don't hesitate to give us a call. Kind Regards, Mark

Posted 4 years ago

“Excellent assistance throughout.”

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Posted 4 years ago

Hello! Thank you so much for leaving a kind review, glad you enjoyed our service! Kind Regards, Mark

Posted 4 years ago

“Superb experience from start to finish.”

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Posted 4 years ago

Hello Paul, Thank you so much for the 5-star review! Glad to have you on board :) Kind Regards, Mark

Posted 4 years ago

“Jessica moore was amazing, Her communication and help throughout the whole process was outstanding, very helpful, Made things so much easier for us, Thank you for all your help and guidance and making the process so much easier.”

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Posted 4 years ago

Hello Leigh, You've just made Jess' Friday! Thank you so much for your kind comments and we're extremely delighted to have you on board. Hope you enjoy your new car! Kind Regards, Mark

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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