Flexed Reviews

Name: Flexed
Rating: 4.81

4.8 Rating 1,023 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 1,023 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible, Fast service. Really helpful customer service and thorough advice. Everything was really clearly explained and delt with super fast. After having a company car for 8years the private leasing was completely new to me! To go from an enquiry to delivery within a week shows just how easy the process was. Thanks Jordane & Nicola your both amazing :)”

Helpful Report

Posted 4 years ago

Hello! Thanks for taking the time to review our service. We're glad to hear that your experience, especially with both Jordane and Nicola, has been positive. Glad we could help we could organise something so quickly, we hope you enjoy driving your new car. Kind Regards, Mark

Posted 4 years ago

Helpful Report

Posted 4 years ago

Hello! Thank you so much for taking the time to leave such a great review!! We're so happy to hear that you've enjoyed your recent experience with both Jordane and Nicola! Take care and we hope you enjoy your new car. Kind Regards, Mark

Posted 4 years ago

“With out a doubt the easiest transaction I've ever had with a leasing company, from my initial phone call with Claire at about 3pm on Thursday the car was delivered to me by 10.00am on Friday! No nonsense, professional service and great price.”

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Posted 4 years ago

Hello Pete, Thanks for your review and your kind comments! We're glad to hear that you've enjoyed your recent experience with us. Hope you enjoy the car - should you need anything else from us in the future, please don't hesitate to ask. :) Kind Regards, Mark

Posted 4 years ago

“Fantastic customer service throughout the process”

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Posted 4 years ago

Hello! Thanks for leaving a great review, hope you enjoy your new car. :) Kind Regards, Mark

Posted 4 years ago

“Both Laura and Jessica provided excellent service and follow up. Am very happy with the services provided, great cars at reasonable prices for short term lease and their insurance, whilst not the cheapest is easy to take up and deal with. Will certainly use them again.”

Helpful Report

Posted 4 years ago

Hello Martin, Great to hear from you, glad you've enjoyed your recent experience with us, especially with both Laura and Jessica! We hope you enjoy your new car. :) Kind Regards, Mark

Posted 4 years ago

“Easy to deal with and previous loyalty to Autohorn acknowledged and honoured, despite change of Sales staff.”

Helpful Report

Posted 4 years ago

Hello! Thanks for taking the time to review your recent experience with us, we're glad to have you back! We hope you enjoy driving your new car :) Kind Regards, Mark

Posted 4 years ago

“Both Simon & Jessica whom I have had the pleasure of dealing with made the entire process simple, clear and easy. I couldn't have asked for better interaction.”

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Posted 4 years ago

Hello Ben, Thank you for taking the time to leave such a kind review, your comments have also been passed onto both Simon & Jessica. We hope you enjoy your new car! Kind Regards, Mark

Posted 4 years ago

“I cannot thank Laura and Jessica enough for their friendly and ultra-efficient assistance. Following my initial contact late on a Wednesday my brand-new car has been delivered the following Monday. Andy contacted me in advance to provide an ETA and duly arrived spot on time, fully Covid-19 compliant, with the car freshly cleaned after the long delivery trip and could not have made receiving a new car a better experience. It is rare these days to find people so dedicated to assisting their customers and on top of that Flexed offer very-good value for money as well as the most flexible leasing period you could wish for. An unbeatable combination, thank you all very much.”

Helpful Report

Posted 4 years ago

Hello Clive! Glad to hear from you and thank you for leaving such a great review. We're pleased that you've been happy with our service and we do hope you enjoy driving your new car. If there's anything in the future that we can help you with, please do let us know. :) Kind Regards, Mark

Posted 4 years ago

“Very easy to deal with and response time to questions/queries fast. Slightly Uneasy that flexed hang on to the spare Vehicle Key.”

Helpful Report

Posted 4 years ago

Hello John, Thanks for taking the time to leave a review, we appreciate your honest feedback and thank you for the 5* star rating! :) With relation to the spare key, we only keep hold of this for security purposes as most of our cars are owned outright by us and most contracts are only booked for a short amount of time. I hope this helps, but should you need any more information, please do not hesitate to contact us! Kind Regards, Mark

Posted 4 years ago

“Great communication overall, initially with Simon, then with Jessica. Very prompt responses. Look forward to work with Autohorn in the future.”

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Posted 4 years ago

Hello Kiryl, Thank you for taking the time to leave a review. We're glad to have you onboard and we hope you enjoy your new car! Kind Regards, Mark

Posted 4 years ago

“Service was world class, efficient, effective and value for money. From the first call, to getting the vehicle was 4 days. Highly recommended, and as a service they offer; why would you lease a car under normal terms of 36 months, where as Flexed can do it flexibly! Amazing! Oh and it was delivered to my door, sterilised due to COVID and professionally handed over.”

Helpful Report

Posted 4 years ago

Hello! It's reviews like this that really make our day - we're so thankful that you've enjoyed your recent experience with us and we do hope you enjoy your new car! :) If there's anything else that we can help with, please do let us know. Kind Regards, Mark

Posted 4 years ago

“Autohorn was great throughout the process! We had a replacement car for the first couple of weeks but both deliveries were smooth and the team were always there to answer questions!”

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Posted 4 years ago

Hello Matt! Thank you so much for taking the time to leave a review, we're happy to hear that you've enjoyed both your recent experiences with us. We hope you enjoy the new car! Kind Regards, Mark

Posted 4 years ago

“Extremely good service, responsive personalised and friendly.”

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Posted 4 years ago

Hello Alice, Thanks for your great review! We're glad to hear you've liked our service and we hope you enjoy your new car. :) Kind Regards, Mark

Posted 4 years ago

“Fantastic service - everything sorted and brand new car collected within 24 hours! They even let me return my Europcar hire car to them at the same time”

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Posted 4 years ago

Hello Stephen, Wow, thank you for your review! Your kind words are greatly appreciated and we’re extremely happy to hear that from Europcar to Flexed, you’ve enjoyed each part of the journey. We hope you enjoy your car and if there’s anything else we can help you with, please do let us know. Kind Regards, Mark from Flexed

Posted 4 years ago

“Excellent service - friendly staff, easy process, the online portal is simple and easy to use. This is how it should be!”

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Posted 5 years ago

Hello Paul, Glad to hear you like our new portal! We're very proud of it too. We hope you enjoy driving your new car. :) Kind Regards, Mark

Posted 5 years ago

“As a key worker who had not driven a car for 20 years, I suddenly had need of a car due to a change in circumstances brought about by Covid-19 and the need to travel to those aspects of my work which could not be done online. I thought Flexed seemed very professional from their website and their reviews and thus I took the plunge with regards to a car lease. They could not have been more helpful. Holly, who I mainly dealt with, was especially responsive and provided good customer service. I would definitely recommend this company.”

Helpful Report

Posted 5 years ago

Hello! Thank you for taking the time to review your recent experience with us, we're are so happy to learn that it has been positive throughout. We do hope you enjoy driving your new car and if there's anything at all, that you need from us, please do give us a call and we'll be more than happy to help. Kind Regards, Mark

Posted 5 years ago

“Great service by helpful knowledgeable staff. Perfect car delivered exactly as promised.”

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Posted 5 years ago

Hello Stephen, Thanks for taking the time to review our services, we're happy to learn that it has been hugely positive! We hope you enjoy the new car. :) Kind Regards, Mark

Posted 5 years ago

“Simply amazing. 5/5 great car, awesome service, hassle free!”

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Posted 5 years ago

Hi Michael, Thank you for leaving such a great review! We hope you enjoy your new car. :) Kind Regards, Mark

Posted 5 years ago

“A very fast and efficient process.”

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Posted 5 years ago

Hello Ahmed, Thank you for the great review, glad to hear you've had a positive experience with us. Hope you enjoy the car! Kind Regards, Mark

Posted 5 years ago

“Problem free speedy process throughout”

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Posted 5 years ago

Hello Roger, Thanks for your review! Hope you enjoy your car! :) Kind Regards, Mark

Posted 5 years ago

Flexed is rated 4.8 based on 1,023 reviews