Flexed Reviews

Name: Flexed
Rating: 4.81

4.8 Rating 1,031 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as always. I've been a customer for almost 5 years. Every staff member is friendly and accommodating (I'm quite fussy about the vehicles I drive and they always go out of their way to meet my requirements)”

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Posted 5 years ago

Hello, Thank you for the review! We are so pleased that you enjoy your experiences with us and that you have been a customer with us for 5 years! Enjoy your new car. Best Wishes, Daisy from Flexed :)

Posted 5 years ago

“Extremely pleased with the car on the way it was presented Car was very clean and the staff member was very pleasant and very helpful”

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Posted 5 years ago

Hi Steven, Thank you for the review! We are pleased that you had a great experience with us. Hope you enjoy the new car! Best Wishes, Daisy from Flexed :)

Posted 5 years ago

“I've been dealing with Flexed / Autohorn for over 15 years and have had many short term cars from them. They are professional, efficient and easy to deal with. It's been a pleasure watching this company grow their fleet and we will continue to use their services.”

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Posted 5 years ago

Hello Jason, Thank you for taking the time to review us, your kind feedback means a lot! Wow 15 years, we are so happy that you enjoy your experiences with us. We hope you enjoy your latest car & look forward to continuing to provide you with your next cars in the future! Best Wishes, Daisy from Flexed :)

Posted 5 years ago

“Tom dealt with me from start to finish. Absolute top guy and I hope to deal with him again in the future!”

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Posted 5 years ago

Hello Andrew, Thank you for your review! We are happy to hear that you enjoyed your experience with us. I will pass on your kind words to Tom! Best Wishes, Daisy from Flexed :)

Posted 5 years ago

“Amazing from start to finish, even in these strange times the customer service was second to none.”

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Posted 5 years ago

Hello David, Thank you for your review! We are so pleased to hear about your great experience with us. Enjoy your new car! Best Wishes, Daisy from Flexed :)

Posted 5 years ago

“Great to work with these guys - they answer the phone and listen to you before offering great solutions to your needs. Great customer service continues even after the sale has been made - well done to all at Flexed!”

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Posted 5 years ago

Hello Ruth, Thank you for the review! We are delighted to hear that you enjoyed leasing a car with us. I will pass on your kind words to the team that helped you. Enjoy the new car! Best Wishes, Daisy from Flexed :)

Posted 5 years ago

“Jessica and Laura were very friendly and helpful. Everything was arranged very quickly and smoothly with no issues. They kept me updated at every stage, so I always knew what was happening and when.”

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Posted 5 years ago

Hello, Thank you for your review! We are happy that you enjoyed your experience with us. I will pass on your kind words to Jessica & Laura. We hope you enjoy the new car! Best Wishes, Daisy from Flexed :)

Posted 5 years ago

“Excellent car, good service, friendly staff”

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Posted 5 years ago

Hello, Thank you for your review! We are glad you had a great experience with us. Enjoy the new car! Best Wishes, Daisy from Flexed :)

Posted 5 years ago

“Both Jordane and Nicola we’re extremely helpful and explained everything in detail. Excellent service from both of them and I highly recommend them”

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Posted 5 years ago

Hello Simon, Thank you for leaving us a review! We are so happy to hear that you had a great experience with us. I will pass on your kind words to Jordane & Nicola. Enjoy the new car! Best Wishes, Daisy from Flexed :)

Posted 5 years ago

“A great service, the team were really friendly and the contact free collection was brilliant. I can't fault them!”

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Posted 5 years ago

Hello, Thank you for your review! We are pleased to hear that you enjoyed your experience with us. Enjoy the new car! Many Thanks, Daisy from Flexed :)

Posted 5 years ago

“Second time renting from Flexed, I've mainly dealt with Tom who is really friendly, helpful and responsive. But all the other team members to date have been similarly professional and friendly. It's a pretty unique set up and when you take into account maintenance, consumables, big deposits, interest and depreciation of PCP deals plus length of commitment, it's pretty good value. And of course, gives you great flexibility as their name suggests to swap cars around. I'm currently waiting for my main car to be fixed, it's taking some time due to a legal despite and this is much cheaper than a hire car for a month, so it works quite well. Although, I think it works out better to hold a car a bit longer when you take into account admin fees. In terms of speed, they got back to me really quickly and managed to get me a car within a couple of days for pick up, which I thought was good service. Car was brand new with only 6 miles on the clock, so hand over was quick. Would certainly recommend giving them a try.”

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Posted 5 years ago

Hello Nicholas, Thank you for taking the time to leave us a great review! We are so delighted to hear that you enjoyed your experience of leasing a car from us again. I will pass on your kind words to Tom and we hope that you enjoy the new car whilst you await yours to be repaired! Best Wishes, Daisy from Flexed :)

Posted 5 years ago

“Both Jordane and Nicola we’re extremely helpful and explained everything in detail. Excellent service from both of them and I highly recommend them”

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Posted 5 years ago

“Very competitive lease deal and very simple to transact”

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Posted 5 years ago

Hello Simon, Thank you for the review. We are glad to hear of your positive experience! Kind Regards, Daisy from Flexed :)

Posted 5 years ago

“Very good communication and service throughout the whole process”

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Posted 5 years ago

Hello Anne, Thank you for the review. We are so pleased you had a great experience with us! Kind Regards, Daisy from Flexed :)

Posted 5 years ago

“Was very quick in responding to all queries and supporting during the process.”

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Posted 5 years ago

Hello Christian, Thank you for the review! We are so pleased that you had a great experience with us. Enjoy the new car! Best Wishes, Daisy from Flexed :)

Posted 5 years ago

“Outstanding and very fast service from start to finish with the car I wanted at an affordable price on the terms I needed. I have to commend Jordan, Nicola and Jessica on the excellent customer service they provided to seal the deal in less than 48 hours. I can't wait to collect the vehicle, hopefully the service will be the same.”

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Posted 5 years ago

Hi David, Thank you for taking the time to leave a review! We are so pleased to hear that you had a great experience with us. I will pass on your kind words to Jordan, Nicola & Jessica. We look forward to seeing you when you come to collect your new car! Kind Regards, Daisy from Flexed :)

Posted 5 years ago

“Big thank you to Tom and Holly, very competent person. I did change over after two months from Abarth to Audi A1 and service was superb. High recommend AutoHorn.”

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Posted 5 years ago

Hello Antonio, Thanks for taking the time to leave a review, your kind comments have been passed onto both Tom and Holly! :) We hope you enjoy your new Audi A1 and we cannot wait to hear from you again in the future. Kind Regards, Mark

Posted 5 years ago

“Always very helpful, and paperwork is easy to process”

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Posted 5 years ago

Hello Nick, Great to hear from you and glad to hear your recent experience has been positive. We hope you enjoy the car! Kind Regards, Mark

Posted 5 years ago

“Great service!!”

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Posted 5 years ago

Hello Fabrizio, Thank you for taking the time to review our service - glad to hear it's been positive! Hope you enjoy the new car, Kind Regards, Mark

Posted 5 years ago

“Absolutely brilliant customer care. I recommended to my friend.”

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Posted 5 years ago

Hello! We're really happy to hear you've enjoyed your recent experience with us. If you do refer a friend to us (and they take a car) you will be entitled to a £50 credit to your account. Hope this helps! Kind Regards, Mark

Posted 5 years ago

Flexed is rated 4.8 based on 1,031 reviews