Flexed Reviews

Name: Flexed
Rating: 4.81

4.8 Rating 1,023 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 1,023 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Holly & Nicola were very easy to deal with. Polite, friendly and great communication. Pleased with the car, upon first impressions.”

Helpful Report

Posted 5 years ago

Hello! Thanks for taking the time to review your recent experience with us. We're glad to hear you're pleased with your new car! I've also passed your kind comments onto both Holly & Nicola and if you need anything further, please don't hesitate to contact us. Kind Regards, Mark from the Flexed Team

Posted 5 years ago

“Lovely warm and friendly staff!”

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(Flexed York) - Posted 5 years ago

Hello, Thanks for leaving a review at our office - it was great to meet you. Hope you enjoy your new car! Kind Regards, Mark from the Flexed Team

Posted 5 years ago

“Friendly and helpful”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello! Thanks for visiting our offices and leaving a review. We hope you enjoy your new car :) Kind Regards, Mark from The Flexed Team

Posted 5 years ago

“Friendlt service, fast response, fair prices - overall very good!!”

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Posted 5 years ago

Hello Lore, Thank you for taking the time to leave us a review. We are so pleased to hear that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“The Service from Flexed has been outstanding from start to finish. I have been taken through the process with ease, liaising with Jordan and the initial communication to the finalisation with Nicola. I have also had unfortunate dealings with Emma (Not here Fault) to sort out a bumper scrape that wasn't my fault whilst the car was parked but again the communication and ease of sorting these things out has been outstanding every step of the way. Can't fault them at all. And I am thoroughly enjoying the short leases trying out different cars before I settle on one longer term.”

Helpful Report

Posted 5 years ago

Hello Carl, Thank you for your review! :) We are pleased to hear that you had a great experience leasing a car from us. I will pass on your kind words to Jordan, Nicola & Emma who are so happy to have been able to help you. We hope you enjoy your new car! Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very efficient and knowledgeable. Friendly staff willing to go the extra mile. I certainly would recommend them for a lease vehicle.”

Helpful Report

Posted 5 years ago

Hello Philip, Thank you for your review! We are so pleased to hear that you had a great experience with us. In case you were unaware, we offer a refer a friend scheme (see here: https://flexed.co.uk/refer-a-friend/) so if you were to recommend us, you could receive £50 credit! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Amazing service. Helpful friendly from the start. Good range of cars. Very flexible all round great company wouldn’t use anyone else.”

Helpful Report

Posted 5 years ago

Hello Jean-Luc, Thank you for your review! :) We are so pleased to hear that you had a great experience with us. We hope you enjoy your new car! Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very supporative helpfull staff”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello Mohamad, Thank you for taking the time to leave us a review. We are so pleased to hear that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

Hello Mohamad, Thank you for your review. We are pleased to hear that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Superb team, listened, resloved, ensured all was good ....could not fault anything 😀”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello, Thank you for your review. We are so pleased that you had a great experience with us! :) We hope you enjoy your new car. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Laura was extremely helpful right through from the first phonecall up to receiving my vehicle.. Excellent customer service. V quick & effective.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review. We are very pleased to hear that you had a great experience leasing a car with us - we hope you enjoy it! I will pass on your kind words to Laura! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very pleased with the service, everything was sorted out in short timescales and the vehicle was new with delivery miles only.”

Helpful Report

Posted 5 years ago

Hello Mark, Thank you for taking the time to review us. We are so pleased to hear that you had a great experience with us! Enjoy your new car :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Immaculate condition of car. Pretty much brand new - only 90 miles on the clock. Very friendly service from team.”

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Posted 5 years ago

Hello Jackie, Thank you for your review. We are so pleased to hear that you had a great experience with us! We hope you enjoy your new car! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“The service provided was very smooth & well executed. Nicola & Tom are a amazing as they assist you all the way to the point of receiving your vehicle. I had a few changes i needed making and they accommodated my request without hesitation and resolved immediately for me. Many thanks once again.”

Helpful Report

Posted 5 years ago

Hello! Thanks for taking the time to review your recent experience with us. Your kind words have been passed onto both Nicola and Tom :) We hope you enjoy your new vehicle, should you need anything further, please do not hesitate to contact us directly. Kind Regards, Mark from The Flexed Team

Posted 5 years ago

Hello, Thank you for taking the time to leave us a review! We are so pleased to hear that you had a great experience with us when leasing your new car! :) I will pass on your kind words to Nicola & Tom. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very efficient and friendly”

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Posted 5 years ago

Hello, Thank you for your review. We are so pleased to hear that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“I feel as though the customer service, to be very helpful and productive. Really patient and positive service from, jordan, nicola and james (i think). Only critism, would of liked a bit more information about insurance from the start. But all in all good service.”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello Melvin, Thank you for taking the time to review us. We are glad you had a positive experience with us. We appreciate your feedback as we are always looking for ways to improve our service. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very proactive and excellent customer service experience - Jordane T”

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(Flexed York) - Posted 5 years ago

Hello Callum, Thank you for your review. We are so pleased to hear that you had a great experience with us! I will pass on your kind words to Jordane! :) Many Thanks, Daisy

Posted 5 years ago

“Excellent service, no issues at all, very easy to set everything up and the process has been explained clearly.”

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Posted 5 years ago

Hello Mark, Thank you for your review. We are very happy to hear that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Great service quick service”

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(Flexed York) - Posted 5 years ago

“Every minute of the process was smooth”

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Posted 5 years ago

Hello, Thank you for your review. We are pleased that you had a great experience with us! :) Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Following a no fault total loss accident I have been without a car whilst waiting for the delivery of my new vehicle. I came across flexed online and have dealt with Holly and James throughout this process. It has been made seamless for me from start to finish, during what has been a stressful time. I would highly recommend Flexed as a short term lease option which is cost effective and of quality service. The car I have hired has 4 miles on it and is spotless. Really really impressed”

Helpful Report

Posted 5 years ago

Hello Rebecca, Thank you for taking the time to leave us a lovely review! :) We are so pleased to hear that you had a great experience with us and that we were able to help you fill the gap whilst you wait for your new car. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

Flexed is rated 4.8 based on 1,023 reviews