“The magnetic strip is excellent quality. The delivery was slightly delayed due to Royal Mail at this time of year. However Michelle Newton who is the customer service and accounts manager at first4magnets went above and beyond to track the delivery down and to keep me updated. First class customer service and a great product.”
Hi David,
We’re sorry your order didn't arrive on time. This isn’t the experience we want. I can see that our team have been in contact and happy that your order has now arrived safely. We have also issued a refund on the postage as a good will gesture and if you need any further assistance at all, please don't hesitate to contact us.
Kind regards,
Team FIRST4MAGNETS®
Thank you for your 5-star review! We’re really glad the magnets meet your needs. If there’s anything else we can assist with, please let us know.
Kind regards,
Team FIRST4MAGNETS®
“Great product at the perftct price. I found a magnet that managed to fit my requirements perfectly, it was delivered quickly and it was well priced. Not a lot wrong with that!”
Thank you for your 5-star review! We’re really glad the magnets meet your needs. If there’s anything else we can assist with, please let us know.
Kind regards,
Team FIRST4MAGNETS®
Thank you for your 5-star review! We’re really glad the magnets meet your needs. If there’s anything else we can assist with, please let us know.
Kind regards,
Team FIRST4MAGNETS®
Thank you for your 5-star review! We’re really glad the magnet meets your needs. If there’s anything else we can assist with, please let us know.
Kind regards,
Team FIRST4MAGNETS®
Thank you for your 5-star review! We’re really glad the magnet meets your needs. If there’s anything else we can assist with, please let us know.
Kind regards,
Team FIRST4MAGNETS®
Thank you for taking the time to share your feedback, Ted. We’re thrilled you’re pleased with the product and service!
Kind regards,
Team FIRST4MAGNETS®
Thank you for taking the time to share your feedback, Geoff. We’re thrilled you’re happy with the price, speed of delivery, packaging, and the magnets themselves.
Kind regards,
Team FIRST4MAGNETS®
Hi there,
We’re sorry to hear your order hadn't arrived. I can see that you are already in touch with our customer service team and they have arranged to have a replacement parcel shipped out today for you for delivery tomorrow. Please do accept our apologies for the inconvenience caused and we have arranged to have your delivery fee refunded as a goodwill gesture.
Kind regards,
Team FIRST4MAGNETS®
Thank you for taking the time to share your feedback. We’re thrilled the magnet was good value and works exceptionally well!
Kind regards,
Team FIRST4MAGNETS®
“The batteries have started to crust which prevents the torch working so I’ve had to purchase new batteries. Not what I would/should expect to have to do.”
Hi Jessica,
We’re sorry to hear that you have had an issue with the product. Our customer service team will be in touch shortly to help resolve this with you.
Kind regards,
FIRST4MAGNETS® Team
“Really pleased with my finished notice board, the self adhesive metalised sheet was easy to cut to size and to fix to the wooden board, magnets work very well and hold information sheets securely. Order processed efficiently with next day delivery, on the whole a very good experience with your company.”
Thank you for taking the time to share your feedback, Hugh. We’re thrilled you were impressed with the quality and service!
Kind regards,
FIRST4MAGNETS®
Thank you for taking the time to share your feedback. We’re glad you found the ordering process easy and the delivery prompt!
Kind regards,
FIRST4MAGNETS®
Thank you for taking the time to share your feedback, Gary. We’re glad you’re impressed with the quality, packaging, and fast delivery. We’d be happy to help again in the future.
Kind regards,
FIRST4MAGNETS®
“Great item, which fixed the problem that I had with my shutters, there was a great range and I found the ones with the screws perfect to fix to the shutters. They were posted and arrived very quickly. I was very happy with the service and the product.”
Thank you for taking the time to share your feedback. We’re pleased our magnets were able to help fix the problem you had! It's great to hear that you were also happy with the range and our service!
Kind regards,
FIRST4MAGNETS®
