“Notevolmente deluso dal servizio, ho dovuto pagare un supplemento in tasse di quasi 30€ e non mi è stato assolutamente comunicato altrimenti nn ne avrei acquistato...”
Hi Luca,
We are sorry for your disappointment regarding the fees. Unfortunately, the duties and taxes on the amount are managed by the customs authorities and we have no control over them; However, we understand that it could have been clearer prior to purchasing.
Please be assured, changes are being made to ensure this is clearer at the point of checkout.
Kind Regards,
FIRST4MAGNETS®
Hi Simon,
Firstly, thank you for taking the time to leave your feedback. We're sorry to hear that the delivery was delayed by DPD. The order was dispatched on the day of purchase, but unfortunately we do not have control over delays with our couriers once the order leaves us. I can see that we have spoken with you and refunded your delivery cost.
Kind Regards,
FIRST4MAGNETS®
Hi there,
Thank you for your review! We're thrilled that the magnets do an even better job than you hoped! We hope to assist you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi Dez,
Thank you for your review! We're really glad you’re happy with our service from start to delivery and that you found us professional. We look forward to hopefully assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi Warwick,
Thank you for your review! We're glad you’re happy with the product and our service.
We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thank you for your review! We're really glad you're happy with the fast delivery and our customer service. We appreciate your support and hope to serve you again soon.
Kind regards,
FIRST4MAGNETS®
Hi Kevin,
Thank you for your review! We're thrilled you’re happy with the product, quick delivery and packaging! We look forward to hopefully serving you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thank you for your review! We're really glad to hear you're satisfied with the magnets and that the service was fast! We look forward to serving you again in the future.
Kind regards,
FIRST4MAGNETS®
“This is not the first time that I have purchased from first4magnets so it was no suprise that the magnets were excellent and arrived in good time. I am sure I will use again in the future.”
Hi there,
Thank you for your wonderful review! We're really glad to hear the magnets arrived promptly and that you're happy with them. We look forward to serving you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi Richard,
Thank you for your review! We're really glad to hear you are satisfied with our prices and our customer service. If you need anything else, we're here to help.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thank you for your review! We're really glad to hear you found ordering easy and that the delivery was prompt. If you need anything else, we're here to help.
Kind regards,
FIRST4MAGNETS®
Hi Gillian,
Thank you for your 5-star review! We're really glad to hear you found our service fast, efficient, and helpful. If you need anything else, we're always here to help.
Kind regards,
FIRST4MAGNETS®
Hi Neil,
Thank you for your review! We're very glad to hear you had excellent service. If you need anything else, we're here to help.
Kind regards,
FIRST4MAGNETS®
“I lost one of the magnets from the bottom of my torch which I use quite a lot in the garage it can be set at various angles, the ones I purchased were exact size, great product & great supplier arrived next day, would sertinelay use again, MrB”
Hi there,
Thank you for your 5-star review! We're really glad to hear you’re happy with the magnets, and that they arrived very promptly. We look forward to assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi Paul,
Thank you for your 5-star review! We're delighted that you're satisfied with the product and our customer service and we look forward to hopefully assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi Peter,
Thank you for your review. It’s great to hear the magnets arrived promptly, and are doing the job perfectly! We look forward to hopefully assisting you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi Keith,
Thanks for taking the time to leave your feedback. It's great to hear your package arrived on time and everything was in order. If you need anything else, we’re here to help.
Kind regards,
FIRST4MAGNETS®
Hi Christopher,
Thank you for taking the time to leave your feedback. We're sorry to hear that one of the magnets wasn't working as intended. Please be assured, we'll be in touch to ensure this is resolved for you.
Kind Regards,
FIRST4MAGNETS®
Hi there,
Thanks for your review! We’re really pleased to hear you're satisfied with our service. If you need anything else, we’re here to help.
Kind regards,
FIRST4MAGNETS®
