First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,550 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sourced me a car at the right deal and kept me informed on progress all the way to delivery.”

Helpful Report

Posted 7 years ago

Hello John and thank you for your kind feedback. We are glad to hear that we could source you a deal to meet your requirements. This should be a lovely car and we hope you enjoy driving it. Happy Motoring, FVL.

Posted 7 years ago

“Great communication all the way through the process.Customer services excellent.”

Helpful Report

Posted 7 years ago

Hi Anthony and thanks for your fantastic feedback. We hope you enjoy driving your new car and we hope to hear from you again in the future. Happy motoring! FVL

Posted 7 years ago

“Gerard was very helpful and answered every question i had, no issues with ordering the car what so ever”

Helpful Report

Posted 7 years ago

Hello Kirsten and thank you very much for your excellent feedback! We are very happy to hear that you found the process straightforward and we hope you really enjoy your new car, we are positive that you will.! We will also pass your kind comments back to Gerard. Happy Motoring and we hope to hear from you again! FVL

Posted 7 years ago

“The customer service from start to finish is excellent. Stephen Hamilton helped me find the best deal and I am very pleased with my new car. This is my second car from them (Scott Mooney helped me with my first one) and I will definitely get the next one from them again. Highly recommended! Thanks FVL.”

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Posted 7 years ago

Hi and thank you so much for your sharing your experience with us and for your fantastic 5 Star review! We are delighted to hear that you have come back to us for a second car and potentially a third in the future!! Stephen will also be happy to hear the praise we're sure! Happy Motoring! FVL

Posted 7 years ago

“Excellent service. They do what they promise. Car delivered exactly on time.”

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Posted 7 years ago

Hi David and thanks so much for sharing your experience. Not to mention the 5 Star rating! We hope you enjoy the new car and hope to hear from you for your next one! Happy Motoring, FVL!

Posted 7 years ago

“Very professional from ordering the vehicle to delivery. Always kept in touch to keep me updated on the delivery process.”

Helpful Report

Posted 7 years ago

Hi Richard and many thanks for your fantastic review. We're delighted to hear that you found our service a professional one and the communication was to your liking. We hope you enjoy your new car, we are sure that you will! Happy Motoring, FVL.

Posted 7 years ago

“When I couldn't get the car I wanted in the timescale required you were the only people to offer an alternative that ticked the boxes we wanted and delivered”

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Posted 7 years ago

Hi Mark and thanks for your kind review! We're glad to hear that we could organise you an effective solution to match your requirements. Now we hope you enjoy your new car and it does what you need it to! Happy Motoring, FVL.

Posted 7 years ago

“First class from start to finish kept me well informed what was happening.”

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Posted 7 years ago

Hi Anthony and thanks for the glittering review! We do hope you enjoy your new car and that it does everything you need it to. Happy Motoring! FVL

Posted 7 years ago

“Fast & Friendly service. Everything on time. Happy customer”

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Posted 7 years ago

Hi Lee and thanks for your 5 Star review! We are delighted to hear that you found our service as you would want it. We also love happy customers here at FVL! Happy Motoring! FVL

Posted 7 years ago

“Frazer was very helpful throughout the deal. Louise made form filling simple. Great team.”

Helpful Report

Posted 7 years ago

Hello Frank and thanks for the 5 Star Review, it's appreciated. We will be sure and pass your comments onto the team for you and we are sure they will be delighted to hear them. Enjoy your new car, FVL.

Posted 7 years ago

“Superb effort made to ensure the smoothest running in obtaining our band new car in a short space of time!!! Easy communication and process!”

Helpful Report

Posted 7 years ago

“Professional advice from the start, patient help with all aspects of choosing the car and completing paperwork.”

Helpful Report

Posted 7 years ago

Hi Andrea and thank you so much for taking the time to leave your 5 Star review! It means a great deal to us. We are delighted to hear that you found our services professional and we hope to hear from you again for your next contract hire! Happy motoring and enjoy your new car! FVL

Posted 7 years ago

“Best price, and great follow up service to match.”

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Posted 7 years ago

Hi Francesco and thanks for your 5 star review! We appreciate you taking the time to leave your feedback and we hope you enjoy the new car. Happy Motoring! FVL

Posted 7 years ago

“Fraser worked amazingly hard to run to a tight time scale!!!! Thank you for everything you did!!!”

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Posted 7 years ago

Hi Rebecca and thanks very much for the review. We will pass your comments onto Fraser and we are all happy that we could get your car to you for when you required it. Now all you have to do is enjoy it and we hope that you do! Happy Motoring! FVL

Posted 7 years ago

“Good service, fair price and kept me updated at all times”

Helpful Report

Posted 7 years ago

Hello and thank you very much for the feedback. We hope you enjoy your new car! Happy Motoring! FVL.

Posted 7 years ago

“This is the 2nd time i have used FVL. I found the process simple and quick. My first car was ideal and i had no issues hoping for the same with this one. The salesman Frazer was extremely helpful and was happy to answer my many questions and sorted me with another lovely car.”

Helpful Report

Posted 7 years ago

Hi Natalie and thanks so much for taking the time to share your experience. It's great to get your feedback and Frazer I'm sure will be delighted with the glowing report! We hope you enjoy your car and we hope to hear from you again for the next one! Happy Motoring, FVL.

Posted 7 years ago

“Friendly staff made my first experience of leasing a car pleasurable.”

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Posted 7 years ago

Hello and thanks for your brilliant review! We are happy to hear that you enjoyed your experience with us and we do hope you enjoy your new car! Happy Motoring, FVL.

Posted 7 years ago

“Helped pull out all the stops, following my original Car request's failure.”

First Vehicle Leasing 5 star review on 28th June 2017

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Posted 7 years ago

Hi Jeffrey and thanks for the 5 star review and wonderful picture! We are extremely happy to have been able to assist you in getting your chosen vehicle and we must congratulate you on your choice! It's a stunning car. Happy Motoring, FVL.

Posted 7 years ago

“everything was simplified and easy to follow”

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Posted 8 years ago

Hi Colin, Thanks for your 5 Star review, we really appreciate you sharing your experience! We hope you enjoy your new car. Happy Motoring, FVL.

Posted 8 years ago

“Really simple process with great people to help every step of the way!”

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Posted 8 years ago

Hi Edmund, Thank you so much for the kind review and we really appreciate you taking the time to do this. Enjoy your new car! FVL

Posted 8 years ago

First Vehicle Leasing is rated 4.8 based on 1,550 reviews