First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,550 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorted me the car I wanted 😁 very good service also”

First Vehicle Leasing 5 star review on 19th August 2019

Helpful Report

Posted 5 years ago

Hello Stace and thanks for taking the time to share your feedback and upload the image of your lovely car! It's looking great! We hope it looks after you and we hope to welcome you back should you need another in the future! Happy Motoring, FVL

Posted 5 years ago

“Fast, efficient and polite”

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Posted 5 years ago

Thanks for the review Steve! We hope you are getting to grips with the new car! Happy Motoring, FVL

Posted 5 years ago

“2nd lease with this company, I have always been made to feel like a person not an account number, would recommend them to anyone looking for a lease car, and considering I am almost 500 miles away very impressed with the service. Accounts and Sales all good no complaints. Thank you from Reading.”

Helpful Report

Posted 5 years ago

Hello Stuart and thanks very much for taking the time to share your feedback! It really means a great deal. Thanks also for the recommendation that's the name of the game for us, good honest service, treating people like we would like to be treated ourselves! We hope the new car looks after you well and we hope to welcome you back for a 3rd! Happy Motoring, FVL

Posted 5 years ago

“The car arrived 2 weeks ago and I'm absolutely thrilled to bits. Frazer Morrison is the man who certainly can - from my initial email to the various quotations and brochures right through to the delivery. Contact has been efficient, effective, professional, consistent, reliable, transparent and focused entirely on my needs (customer first). I was given a fantastic deal, and I think my neighours are now quite envious (and they should be too). I will certainly be going back to these guys upon expiry of this lease. Happy motoring ya'll”

Helpful Report

Posted 5 years ago

Hi Mr Jam! Absolutely blown away with your comments, thanks so so much! It means a great deal when someone takes the time out their day to write such a detailed review! Delighted to hear that you'll come back to us at the end of the lease, it's always a great sign when people want to return to use us again. We hope the new car looks after you well and happy motoring back at you! FVL

Posted 5 years ago

“Courteous and informed”

Helpful Report

Posted 5 years ago

“First Class Service”

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Posted 5 years ago

“Supplying the car that I wanted at the best price.”

Helpful Report

Posted 5 years ago

“Good efficient service”

Helpful Report

Posted 5 years ago

Hi Ryan, Thank you very much! We're glad to hear you're happy! Happy Motoring, FVL

Posted 5 years ago

“Great customer service, called me back when stated unlike 3 other lease companies. Very attentive, quick to get back to me when questions were being asked.”

Helpful Report

Posted 5 years ago

Hello Kamaljit and thanks so much for taking the time to share your brilliant review! It's very much appreciated. We're delighted to hear that you enjoyed the service and we hope to welcome you back should you need another in the future! Happy Motoring, FVL

Posted 5 years ago

“Really great service”

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Posted 5 years ago

“I found our sales guy Scott Russell to be super helpful nothing was too Much trouble. He took down what we wanted and was back to us in a matter of an hour or so with that we had asked for. He made the experience easy and would definitely use FVL again and Scott. We have now received our new lease car which we are really happy with and even the man who dropped it off sat with me to go through everything and was really helpful and polite.”

Helpful Report

Posted 5 years ago

Hi Sarah and thanks for taking the time to leave such a great review! We're delighted to hear about your experience as it's the kind of thing that we aim to provide consistently! We hope the new car is going well for you and to welcome you back again in the future should you need another! Happy Motoring, FVL

Posted 5 years ago

“Excellent service from everyone I spoke to. Very straightforward process and always able to speak to someone if I had any questions.”

Helpful Report

Posted 5 years ago

Hello Matthew and thank you for you kind review! Those are the kind of comments we like to hear! We're delighted you enjoyed the service and hope to welcome you back should the need arise again in the future! Happy Motoring, FVL

Posted 5 years ago

“Totally professional, everything promised was deliver. Alan was great.”

Helpful Report

Posted 5 years ago

Hello Lorrie and thanks for your feedback, it's very much appreciated! We hope the new car is going well for you! Happy Motoring, FVL

Posted 5 years ago

“Quick easy is organise.”

Helpful Report

Posted 5 years ago

Thank you Jane. We appreciate the review and hope the new car is going well! Happy Motoring! FVL

Posted 5 years ago

“Great company to deal with. Craig was very helpful with my many questions and the process was fast and smooth! Would definitely recommend!!”

Helpful Report

Posted 5 years ago

Hi Matt and thanks for taking the time to share your feedback with us! We're delighted to hear that the process went smoothly for you . We hope that the new car is going well (we hear they go very well!) for you and hope to welcome you back again in the future. Happy Motoring, FVL

Posted 5 years ago

“Prompt response to enquiry and clear explaination of PCH leasing. Efficiently arranged financing and sourced and delivered new car within 14 days1”

Helpful Report

Posted 5 years ago

“Very efficient and great communication”

Helpful Report

Posted 5 years ago

Hi Susan, Thanks for your review! We hope the new car is going well for you! Happy Motoring, FVL

Posted 5 years ago

“Brilliant experience, from start to finish all of the staff that I had contact with we’re superb.”

Helpful Report

Posted 5 years ago

Hello David and thanks for taking the time to share your feedback. We're delighted to hear that you enjoyed the service. We hope the new car is doing great and hope to welcome you back should the need arise again in the future! Happy Motoring, FVL

Posted 5 years ago

“Excellent customer service Very helpful staff”

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Posted 5 years ago

Hi Adam, Thanks for taking the time to leave your review, it means a great deal. Happy Motoring, FVL

Posted 5 years ago

“Excellent service, with everything completed quickly and in a friendly manner.”

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Posted 5 years ago

Hello Martyn and thank you for sharing your experience with us online. We're happy to hear your enjoyed our service and look forward to welcoming you back should you need another leased car! Happy Motoring, FVL

Posted 5 years ago

First Vehicle Leasing is rated 4.8 based on 1,550 reviews