First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,550 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Frazer managed to get me a deal better than I requested!”

Helpful Report

Posted 8 years ago

“Great prices and excellent communication throughout from quoting to post delivery. The whole process was quick and simple and the car arrived in perfect condition and on time. I have already recommended 3 people looking for cars in the past week to contact them.”

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Posted 8 years ago

“They got me the car I wanted, in the right colour, early! They did the car change over on the same day (as I'd used them before). They took the old car with no fuss, it was in good condition, (but I'd had problems with other hire companies before, even with a pristine car, picking fault with a tiny stone chip!) FVL are reasonable about small dings given the mileage. They communicated at every step, with regular update emails to keep me informed.”

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Posted 8 years ago

“This is the first time we have leased a vehicle and I found the service of First Vehicle Leasing straightforward, friendly and very efficient.”

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Posted 8 years ago

“The communication was first class. Any questions I had regarding the process was answered promptly and thoroughly. Its my first time leasing a vehicle and the experience was made so easy.”

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Posted 8 years ago

“Fast, friendly, efficient & professional team. As a repeat customer I would recommend them very highly.”

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Posted 8 years ago

“First class professional service highly recommended.”

First Vehicle Leasing 5 star review on 23rd March 2017

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Posted 8 years ago

“Another stress free deal done from the guys at FVL. Great communication from the team throughout.”

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Posted 8 years ago

“Very good service, helpful and always with the best deals for its clients.”

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Posted 8 years ago

“This is the second time I have used FVL. They have an excellent website with a great selection of cars to choose from, different specs, contract duration, mileage, maintenance etc. They are also very competitive in price & the staff are all extremely helpful. I will most certainly be using them again when my leases expire.”

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Posted 8 years ago

“The customer service from Peter was fantastic, from tweaking the deal to walking me through the whole process. It made the difference of going through FVL. Fantastic thanks.”

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Posted 8 years ago

“Always on hand. All queries dealt with & handled appropriately. Down to earth employees”

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Posted 8 years ago

“This is our third time of using FVL, they always give us the best service and advice. They offer competitive prices plus usually price-match if they aren't the cheapest. Their after care service is also commendable. Would definitely recommend.”

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Posted 8 years ago

“Everything they said they would do they did. Keeping us informed at all times. The staff were very helpful.”

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Posted 8 years ago

“the staff are friendly and very helpfull and amazingly not pushy like most sales people”

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Posted 8 years ago

“Fast, efficient, no-hassle, great experience.... Would strongly recommend.”

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Posted 8 years ago

“GOOD , HELFUL CUSTOMER SERVICE”

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Posted 8 years ago

“Great customer service and competitive prices too”

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Posted 8 years ago

“Excellent service particularly in organising a hassle free return of the vehicle at the end of the lease. Also no surprise small print charges and particularly helpful staff.”

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Posted 8 years ago

“From my first initial contact with Peter till my final contact with Lauraine,could not fault the help and advice I received. First class from First Vehicle Leasing”

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Posted 8 years ago

First Vehicle Leasing is rated 4.8 based on 1,550 reviews