First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,550 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“kept me fully informed through out the process”

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Posted 8 years ago

“This was the second time we used Fvl and would highly recommend great service and listened to our need. great thankyou will use again”

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Posted 8 years ago

“Always responded when they said the would. Made helpful suggestions. Took time to answer queries.”

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Posted 8 years ago

“excellent customer service even when things didn't quite go to plan”

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Posted 8 years ago

“Bryan was wonderful with everything, very easy to get hold of and got back to me with any information really quickly.”

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Posted 8 years ago

“Really helpful staff, lots of updates, painless car change-over day, all very good indeed.”

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Posted 8 years ago

“Delighted with the service.”

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Posted 8 years ago

“Duncan who arranged the deal and car for me was great - very friendly, efficient and helpful and since then the customer services team were helpful too.”

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Posted 8 years ago

“Professional”

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Posted 8 years ago

“Brilliant service.”

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Posted 8 years ago

“Frazer Morrison dealt with our request with outstanding professionalism and patience. He helped us to spec the perfect car with numerous revisions to the quotes in a non-pushy and hassle free manner. We shopped around various other companies and couldn't beat the quote provided to us by Frazer at FVL. One major point that really sets this company apart is the level of service which beat rivals and dealerships hands down. I will not hesitate to return to Frazer over the coming months to discuss our business and personal lease needs as they expire! Cannot recommend highly enough! Well done Frazer and well done FVL! Superb offering!”

Helpful Report

Posted 8 years ago

“Frazer Morrison dealt with our request with outstanding professionalism and patience. He assisted us to spec the perfect car with numerous revisions to quotes in a non-pushy and hassle free manner. We shopped around various other companies and couldn't beat the quote provided to us by Frazer at FVL. One major point that really sets this company apart is the level of service, which beat rivals and dealerships hands down. I will not hesitate to return to Frazer over the coming months to discuss our business and personal lease needs as they expire. I Cannot recommend highly enough! Well done Frazer and well done FVL! Superb offering!”

Helpful Report

Posted 8 years ago

“From the start FVL were very professional. I changed car mid way through the process which was not a problem and they understood. Andrew was helpful to start with and then Ross was very good. They listened to what I wanted, including a maintenance package and found the right car for me at the right price. I would highly recommend and will use again.”

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Posted 8 years ago

“First class service, very helpful in getting the best and right deal. The staff are very friendly and talk you thought everything and answer any questions or worries.”

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Posted 8 years ago

“Great communication and great service. 3rd time I have used them”

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Posted 8 years ago

“excellent prices, very helpful and consideration communications, I'm extremely happy”

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Posted 8 years ago

“From the first enquiry everything was dealt with highly professionally. I was kept informed throughout the leasing process and I would definitely recommend”

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Posted 8 years ago

“Top class communication loving the new car!”

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Posted 8 years ago

“Delighted with the service I have received. I was provided with all information I needed to make my decision with my vehicle. Fast delivery time also. Would recommend the company to friends and family”