FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 583 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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FirewoodFund 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer care is second to none, I was provided with details of every step of the process from start to finish with contact details in case I had any problems. It all went exactly as per I had been advised. I have yet to burn any logs but if they are as good as my previous supplier I will definitely be sticking with FirewoodFund.”

Helpful Report

Thanks for such a in depth review Mary. Pleased you are happy with our service. Warm regards, The FirewoodFund Team.

“Really easy and pleasant to work with :)”

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Thanks for rating our hardwood firewood delivery service

“great service, quick and helpful customer service”

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Thanks for the review Thomas. We hope to help you with future log deliveries.

“Excellent logs and lovely delivery guy.”

FirewoodFund 5 star review on 10th September 2018

Helpful Report

Thanks Sophia, we are glad you are pleased with the product and service. The FirewoodFund Team.

“Top quality, the best firewood I've ever bought. No waste. Good price”

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Thanks Sue, we are glad you like the logs supplied. The FirewoodFund Team.

“Excellent website, so easy to order what we wanted. Delivered when we needed it. Great delivery man. Logs exactly what we wanted. Very pleased.”

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Thanks for the review Susan. Very complimentary :-) The FirewoodFund Team.

“Very easy order, speedy delivery and good follow up. Will use again!”

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Thanks for the review. More than happy to help again! The FirewoodFund Team.

“Prompt delivery. Good quality and size logs. All lovely and dry. Will definately order again when I've run out.”

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Thanks for the review Corey, see you again! The FirewoodFund Team.

“Whilst I still need to see how the wood actually burns (don’t need a fire in this wonderful summer heat 😬), it looks and feels excellent quality. The delivery couldn’t have been better. The driver was helpful and delivered the pallet right up the drive to the woodshed. Matt at FirewoodFund has been brilliant too. Top marks so far 👍”

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Thanks Steve. We are confident you will be pleased with how the logs burn! The FirewoodFund Team.

“Great logs, burn really well. Good delivery and communication. Highly recommend.”

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Thanks for the recommendation Penny. Best wishes. The FirewoodFund Team.

“This is the first time I have used firewood fund. Very happy with the quality of the kiln dried logs which burn very clean and hot in my stove.”

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Thanks Chris, we are glad the logs burn hot! regards, The FirewoodFund Team

“Great customer service, nice and simple hassle free delivery! Quality hardwood and burns a treat!”

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Thanks for the review Jeff. Yes we only stock quality hardwood. The FirewoodFund Team.

“Good quality wood - burns well, much better than some of the wood I've bought in the past.”

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Thanks for the review Ashley. You know where we are when you need more logs! The FirewoodFund Team.

“I ordered a gift of firewood for my sister who lives on a boat near Castleford...the weather was Siberian! The wood was delivered and my sister is dead thrilled with the quality! The young lady manning the office on her own was so polite and very helpful!”

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Thanks! Glad our service was the perfect gift. The FirewoodFund Team.

“delivered on time, good quality wood, well dried. Excellent!”

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Thanks for the positive review Alan.

“Easy company to deal with, wood is lovely.”

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Glad you rate our wood burning logs Vanda

“Great service. Matt went to great lengths to help when the delivery company delivered a few days late due to seasonal pressure towards Christmas.Thanks Matt.”

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No problem Tricia - hope you had a warm and cosy Xmas

“Great quality Kiln Dried Logs - would recommend”

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Thanks for saying you would recommend our company. :)

FirewoodFund is rated 4.9 based on 583 reviews