FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,291 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,291 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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English

“Very good service and easy to set up. Simple interface for sending messages with lots of developer options”

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Posted 4 years ago

“Easy to set up and use for simple straightforward texts and replies!”

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Posted 4 years ago

“Perfect for my business needs, being able to automate customer reminders and include booking and payment links easily is a massive help”

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Posted 4 years ago

“Really helpful company. I had a phone call to talk through how the team could best help, when I first joined. Really easy to use service. Highly recommended.”

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Posted 4 years ago

“Really amazing customer service, would recommend firetext to anyone!”

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Posted 4 years ago

“An amazing platform and really friendly support team - would definitely recommend.”

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Posted 4 years ago

“We had some troubles integrating with Zendesk. Alannah and the team went above and beyond to fix the issues we were seeing. Even to the point of giving assistance with Zendesk. Super fast replies, all very insightful. Couldn't ask for better service.”

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Posted 4 years ago

“Love Firetext - use it alongside Zapier to send texts automatically. I've used it now for two years for two different businesses. It's a great product.”

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Posted 4 years ago

“The API is easy to use, as is the control panel. The delivery reporting is very useful too.”

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Posted 4 years ago

“Fire text is exactly what we were after. Another way to keep in touch with our leads. They are always willing to help us optimise to get the best out of the service.”

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Posted 4 years ago

“SMS made easy - does what it says on the tin! It really is straightforward, staff are available if you need it - but I haven't and everything you need is there. System is intuitive and no need for lot's of instructions.”

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Posted 4 years ago

“Using SMS alerts for our Events has been a gamechanger. We've seen our dropouts decrease by up to 15%!”

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Posted 4 years ago

“Good platform! I recommend it.”

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Posted 4 years ago

“Amazing, Very quick and easy to use to send messages fast. The team was very helpful to help me set up the account and answered all questions.”

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Posted 4 years ago

“love how fast and simple it is to use it”

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Posted 4 years ago

“Fabulous! We've just started using this software and so far it's been great. The team were really helpful and got us set up quickly. They checked in a couple of weeks later too to make sure everything was OK! Would definitely recommend.”

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Posted 4 years ago

“Fantastic system and service. Alannah was exceptionally helpful, answering all our questions during setup and onboarding, ensuring our campaigns went off perfectly to plan. Delighted with the service and looking forward to using the platform on an ongoing basis!”

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Posted 4 years ago

“Brilliant customer service! So helpful throughout. Would 100% recommend.”

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Posted 4 years ago

“A great and easy service to use! Highly Recommended.”

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Posted 4 years ago

“Does exactly what it says on the tin. Excellent service by the team whenever I had a query. Definitely a must have for SMEs.”

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Posted 4 years ago

FireText is rated 5.0 based on 1,291 reviews