FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,331 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,331 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“Easy enough to use, but would like it if there was a bit more colour/vibrancy, and if messaging people in your contacts/flipping through sent and received messages was easier. Kind of like Whatsapp for desktop layout.”

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Posted 3 years ago

“We love using FireText to send mass text messages to our clients. It's so quick and easy to adjust the list of contacts and choose which group to send the message to. Ryan from Support has also been a great help when telling us about using a Track URL.”

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Posted 3 years ago

“We used FireText previously in a different business so when we needed an SMS service again we did not hesitate in using again. Simple to use, very helpful people and cost effective.”

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Posted 3 years ago

“Very easy to setup and use, has definitely helped drive footfall to my business! so will now become a key part of my marketing mix”

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Posted 3 years ago

“The customer service and set up team have been brilliant and we're really happy with the service so far!”

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Posted 3 years ago

“Easy to use”

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Posted 3 years ago

“It is simple to set up, use and get started. The staff are exceptionally helpful and knowledgeable with "real" humans happy to guide you along the process. Many other systems reviewed relied on bots and complex web instructions. It took us less than 30 minutes to get an API set up and tested with firetext. This was compared to a dozen e-mails, requests for help and hours trying to get past chatbots and first-line staff with an alternative system. Firetext just made it easy.”

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Posted 3 years ago

“half the price of our previous SMS platform”

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Posted 3 years ago

“Great company, good value with fantastic customer service. Alannah helped me step-by-step with our first campaign, ensuring we were as effective as we could be.”

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Posted 3 years ago

“Fabulous service. Whenever we need support the response is fast and friendly. The system is very easy to use and messages are delivered immediately. Highly recommended.”

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Posted 3 years ago

“We have used FireText's API to integrate SMS messaging into our web app for our customers. Implementation was really fast and easy. Customer service has been excellent. Thank you.”

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Posted 3 years ago

“Very good product, great integration with zapier.”

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Posted 3 years ago

“Awesome service and friendly, helpful customer service”

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Posted 3 years ago

“Easy platform to use, helpful team!”

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Posted 3 years ago

“Very simple to use.”

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Posted 3 years ago

“Really pleased with the ease of use and only paying for what we actually use is a great way for us as a business”

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Posted 3 years ago

“Fantastic service, prompt, warm and friendly :)”

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Posted 3 years ago

“I requested a custom report from Firetext so I could see the click rate of links within our text messages. Alannah was extremely helpful and ordered the report straight away within a couple of days. It's great to know I can get a custom report when it's needed.”

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Posted 3 years ago

“High useful service for effective automation of messaging to our client base. I have found the site very easy to use in comparison to other text automation sites. My account manager Allanah has been incredibly helpful and ensured that any requirements and questions i have are met quickly and efficiently.”

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Posted 3 years ago

“Excellent platform and really good customer service”

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Posted 3 years ago

FireText is rated 5.0 based on 1,331 reviews