FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,330 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,330 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“Really easy service and customer service was really fast!”

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Posted 1 year ago

“Really simple & easy to use, works perfectly for our chairty!”

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Posted 1 year ago

“Excellent service, works so well and easy to use.”

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Posted 1 year ago

“So far, so good. The help setting up with Ryan made a big difference. Thanks.”

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Posted 1 year ago

“Easy to use, with no complex language in the system - both our technical and non technical staff find it a dream to use.”

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Posted 1 year ago

“We looked into a few other providers, but FireText have been so helpful and quick to respond! Afforable and super easy to use - we are up and running and able to offer our customers a simple method of communication and a nice addition to the services we provide. We know FireText will continue to support us and enable us to grow. Thanks so much Alannah!! Louise @ Payroll Solution Services Ltd”

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Posted 1 year ago

“HIGHLY RECOMMEND THIS SYSTEM!! FireText is a great system, so simple to use and it’s working really well for us so far (we use it to message our tenants regarding payments.) Shout out to Emerald, in the FireText Support department! She has been really hepful from the outset. We had an initial meeting for her to show us the system, and ever since that day she has provided excellent customer service! Always there to help and answer questions with speedy, friendly and clear communication. Thank you!”

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Posted 1 year ago

“Easy too use and a great addition to our business”

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Posted 1 year ago

“Made contact by Messenger very prompt in helping us with a problem( minor) but service excellent highly recommend ............... Thankyou”

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Posted 1 year ago

“Our company have recently swapped our SMS provision over to Firetext and they've been great. Setting up the account, importing all contact group information, topping up credits and setting up an auto top-up feature, was all really straight forward. The support given by Allanah was first class. Happy customer :-)”

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Posted 1 year ago

“Ryan at Firetext has been extremely helpful. Being able to track our project progress is a real helpful for our work. Ryan - we appreciate your customer support, and value working together.”

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Posted 1 year ago

“Really good service, helps and assistance is second to none!!”

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Posted 1 year ago

“A fantastic, user-friendly service with a great support team behind it. We've been using it primarily for our fuel voucher scheme, and it's made a big difference in how we engage with recipients. It's quick and efficient, helping us manage distribution more effectively. As an education provider, we've also found it useful for connecting with learners when needed. Highly recommended!”

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Posted 1 year ago

“Excellent and very easy service to use, with great support team in place. We are an education provider so have used this service a lot recently. We have a lot of open days, so this is a fantastic way to reach out to these candidates to quickly see if they are planning on attending or not, so we can get a grasp on numbers prior to the event. Definitely recommend!”

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Posted 1 year ago

“Great customer service, easy to use website and credit system that allows us to credits as and when we need them”

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Posted 1 year ago

“Setting up was incredibly straightforward, and I was up and running in no time! It's also reassuring to know that help is readily available if needed. Plus, being a UK-based company is a definite bonus. Thanks!”

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Posted 1 year ago

“Out of many SMS service vendors, Firetext was the simpliest, cleanest process for our business to adopt and use. The customer service is personable, accomodating, efficient and always open to discuss business challenges and offer solutions which is the main reason I am happy to submit this review. A service I believe we will be using for the forseeable.”

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Posted 1 year ago

“We switched to FireText about 18 months ago, and the portal is easy to use and we have had great support from our account manager which we didn't have with the previous system we was using.”

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Posted 1 year ago

“Amazing support from Alannah, she helped me to set up my contacts and send out my messages within a few minutes, definitely recommend FireText!”

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Posted 1 year ago

“Real human support from these guys whenever you need it. Top service!”

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Posted 1 year ago

FireText is rated 5.0 based on 1,330 reviews