FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,267 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,267 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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English

“Alex went above and beyond to explain processes and get me set up ready to send a text campaign. Really friendly, polite and helpful!”

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Posted 8 years ago

“Seamless and easy service. Would be great to incorporate the '&' symbol into the 'From' box, but apart from that service is exactly as I'd like!”

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Posted 8 years ago

Hi Ariana, Thanks for leaving the fab review! I have gone ahead and and turned on extended characters within your account - which will now let you have the ability to include the '&' sign! Give it a whirl and let me know how you get on :-) Thanks, Alex

Posted 8 years ago

“Great product which helps us keep our customers right up to date!”

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Posted 8 years ago

“Once I worked out how compatibal it was with our data forms. The contacts seems easy to extract.”

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Posted 8 years ago

“Just fabulous, as is said elsewhere 'it just works'.”

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Posted 8 years ago

“Very helpful. Have answered any queries that I have had!”

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Posted 8 years ago

“Extremely helpful and impressed with how Alex understood the urgency of my request, went away to find out the answers to my questions if he didn't know them and got back to me very quickly! Very happy with your service :) Thank you!!”

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Posted 8 years ago

“Useful easy to use tool for us to disseminate communications out to our user base during a company wide project. Took away the communications headache. Thanks!”

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Posted 8 years ago

“Quick, easy and saves a lot of time!”

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Posted 8 years ago

“FireText not only provided a great deal for our first order but the service has also been amazing, Holly helped to make the process extremely easy! We will definitely be back!”

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Posted 8 years ago

“From the start we have been kept on the right track by friendly, helpful staff who responded quickly to our queries”

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Posted 8 years ago

“Customer service is super slick! As soon as I signed up for a trial I got a personal welcome and on-boarding call. Integration with other systems via the API and zapier is really easy to speed up my workflow. Delivery rates are crazy high.”

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Posted 8 years ago

“FireText certainly make me feel valued as a customer - their customer service is exceptional (they even sent me a handwritten card to welcome me - can't think of a single supplier that's done that since I set up MyCareerComeback). FireText is easy to use and I could send my first message within 10 minutes of creating my account.”

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Posted 8 years ago

“Excellent API, very clean, simple PHP cURL allows for automated responses and updating our database. We've got a few users that aren't technical and just want a simple clean interface to get in touch with their candidates and this has worked perfectly for them.”

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Posted 8 years ago

“Excellent service, simple and easy to use.”

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Posted 8 years ago

“We've been using FireText for some time now and have never had issues with the service. The support is always helpful and responds within minutes and without complaining even for questions that can be found in FAQ. Very happy with the service and can recommend it to others.”

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Posted 8 years ago

“Very helpful when I was trying to sort out a problem from our side. Needed an answer and really speedy response.”

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Posted 8 years ago

“Easy number and setup”

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Posted 8 years ago

“Always very helpful & committed to delivering a great product & great customer service.”

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Posted 8 years ago

“Alex is always happy to help! He guides me through everything step by step every time I use Firetext. Great Service, great cuctomer experience and immediate results. Craig - Motion People”

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Posted 8 years ago

FireText is rated 5.0 based on 1,267 reviews