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FireText Reviews

5.0 Rating 1,267 Reviews
100 %
of reviewers recommend FireText
5.0
Based on 1,267 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read FireText Reviews
Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
The most important thing is that text messages are delivered in a very timely fashion, and these guys have this nailed. The customer support is amazing and they do extend themselves beyond the call of duty to solve issues as they arise. My one request is to have a button within the preferences that sends SMS receipts with a status of delivery. With that said they really have worked hard to come up with a workaround.
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Posted 8 years ago
Excellent speed in the delivery of the texts and Alex who looks after our account is incredibly helpful and efficient
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Posted 8 years ago
"Excellent service, "
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Posted 8 years ago
Good service. Fast replies. Economical model.
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Posted 8 years ago
Great bunch of folks, great service, regularly check in with me that all is ok. Never had a problem with the service - great diagnostics too.
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Posted 8 years ago
A great system that integrates with our online services and automatically updates information. Very easy to use and a quick way to get a message out.
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Posted 8 years ago
Very good and easy to use service. *****
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Posted 8 years ago
Efficient communication and always there to assist and help
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Posted 8 years ago
Excellent service, simple and easy to use yet powerful enough to do everything we need and more.
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Posted 8 years ago
Excellent customer service, valuable business asset
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Posted 8 years ago
We have used firetext to send texts to our candidates via our CRM. The service is great and never had any problems.
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Posted 8 years ago
We are a data marketing agency and use Firetext as part of an automated campaign process utilising an API connector, although we have done a few bulk sends. The Firetext account team are great to deal with and the service is very competitively priced. What’s not to like!
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Posted 8 years ago
Excellent customer service
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Posted 8 years ago
Easy to use and excellent service
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Posted 8 years ago
Easy to use. Fast to executive. No complaints at all
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Posted 8 years ago
Good and easy service!
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Posted 8 years ago
No problems using FireText. Happy customer.
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Posted 8 years ago
Quick, easy and affordable :)
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Posted 8 years ago
Excellent product that suits our bespoke needs. Robust systems and technology in place that means no down time experienced. Customer service and support departments always on hand to fully answer or resolve any queries.
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Posted 8 years ago
Ive used firetext for many years. Easy to use, reliable and also integrates well with my wesbite. Customer service is really fast and very helpful.
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Posted 8 years ago
FireText is rated 5.0 based on 1,267 reviews