FireText Reviews

4.9 Rating 1,185 Reviews
100 %
of reviewers recommend FireText
4.9
Based on 1,185 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
I wasn't really sure how to get started with my account, but Alannah was really helpful and friendly.
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Posted 1 year ago
Service works well and top up is so easy we can recommend this service
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Posted 1 year ago
I was looking for a simple tool to get messages out to my customers and found Firetext, the team have been so helpful in getting me set up and making sure I was comfortable using the platform and my customers love it! Great service.
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Posted 1 year ago
Brilliant service 5 🌟
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Posted 1 year ago
The system has gave us a whole new way of making resident appontments, meaning less admin time.
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Posted 1 year ago
Excellent service so far.
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Posted 1 year ago
We love firetext - we work in farming and agriculture so our team and customers are often away from a PC or tablet - but they always have their phone ! Using firetext allows us to get their attention. Great service and good value for money - we love it - ARGO Tractors UK
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Posted 1 year ago
Great service from the whole team. Simple to use and very effective.
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Posted 1 year ago
Fantastic, easy to use and I never fail to get wins from the texts I sent out. Thank you
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Posted 1 year ago
Great system to use and easy to integrate with, account manager was very helpful in setting everything up
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Posted 1 year ago
I have been using Firetext to message trial participants of a research project, and I am thoroughly impressed with their platform. Not only is it incredibly easy to use, but their customer support is fantastic. Whenever I have had a question or needed assistance, they have been quick to respond and incredibly helpful. Their platform has made it easy for me to schedule and send messages to the participants and I highly recommend it to anyone looking for a user-friendly SMS platform. Five stars all around!
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Posted 1 year ago
Just an all round excellent service. All the features we need, fast customer service and a good price.
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Posted 1 year ago
The service is always great, I always have a speedy response to my enquiries
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Posted 1 year ago
Really responsive and helpful support team. Product works great to :)
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Posted 1 year ago
Great service, fast response when I raise support queries. Really helpful team.
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Posted 1 year ago
Firetext Support team are very customer aware and provide quick, useful and supportive information. Refreshing to know that customer care is a priority. The Firetext product is simple to use.
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Posted 1 year ago
Pleased with the guys behind this team, very efficient with signing me up and they are offering good customer service so far. Plus they are priced competively in the market.
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Posted 1 year ago
I have found FireText really easy to use and it has proven extremely useful so far for our project. The team are very helpful and deal with queries promptly.
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Posted 1 year ago
Brilliant service no delays in scheduled texts, website is very user friendly
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Posted 1 year ago
Decided to give this a go to reduce or prevent missed appointments, seems to be going really well. Also used for credit control and individual messaging
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Posted 1 year ago
FireText is rated 4.9 based on 1,185 reviews