FireText Reviews

4.9 Rating 1,186 Reviews
100 %
of reviewers recommend FireText
4.9
Based on 1,186 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
Firetext is simple to use and cost-effective. If you're after a user-friendly SMS solution, I highly recommend Firetext.
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Posted 1 year ago
Firetext is extremely simple to use and exactly what we needed! I've used a couple of similar online tools for texting and this one ticks all of the boxes.
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Posted 1 year ago
Very user friendly, great customer service, highly recommend
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Posted 1 year ago
Fantastic service, excellent on going support and guidance, easy to use portal and dashboard. Friendly staff and excellent rates! What more can you ask for!
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Posted 1 year ago
Excellent all round platform and so easy to set up.. been using about a month so far so good. Highly recommend.
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Posted 1 year ago
Really nice people, a great service with simple and reasonable pricing. The system has been very reliable and saved us a huge amount of time in our business by centralising our 2FA. Highly recommended.
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Posted 1 year ago
absolute awesome service and software!
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Posted 1 year ago
highly reccomend!
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Posted 1 year ago
This is a really awesome service and I highly reccomend!
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Posted 1 year ago
We love using FireText to send mass text messages to our clients. It's so quick and easy to adjust the list of contacts and choose which group to send the message to. Ryan from Support has also been a great help when telling us about using a Track URL.
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Posted 1 year ago
We used FireText previously in a different business so when we needed an SMS service again we did not hesitate in using again. Simple to use, very helpful people and cost effective.
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Posted 1 year ago
Very easy to setup and use, has definitely helped drive footfall to my business! so will now become a key part of my marketing mix
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Posted 1 year ago
The customer service and set up team have been brilliant and we're really happy with the service so far!
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Posted 1 year ago
Easy to use
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Posted 1 year ago
It is simple to set up, use and get started. The staff are exceptionally helpful and knowledgeable with "real" humans happy to guide you along the process. Many other systems reviewed relied on bots and complex web instructions. It took us less than 30 minutes to get an API set up and tested with firetext. This was compared to a dozen e-mails, requests for help and hours trying to get past chatbots and first-line staff with an alternative system. Firetext just made it easy.
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Posted 1 year ago
half the price of our previous SMS platform
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Posted 1 year ago
Great company, good value with fantastic customer service. Alannah helped me step-by-step with our first campaign, ensuring we were as effective as we could be.
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Posted 1 year ago
Fabulous service. Whenever we need support the response is fast and friendly. The system is very easy to use and messages are delivered immediately. Highly recommended.
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Posted 1 year ago
We have used FireText's API to integrate SMS messaging into our web app for our customers. Implementation was really fast and easy. Customer service has been excellent. Thank you.
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Posted 1 year ago
Very good product, great integration with zapier.
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Posted 1 year ago
FireText is rated 4.9 based on 1,186 reviews