Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,733 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with service and the product - a marvellous "singing cats" Christmas card. Thanks”

Helpful Report

Posted 1 year ago

“Great service, well packaged items and fast delivery. Bought as gifts, guaranteed to raise a smile if not split a side or two.”

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Posted 1 year ago

“Great range of gifts at reasonable prices, fast delivery, everything arrived as ordered, quality of products was as advertised. Great experience again!”

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Posted 1 year ago

“Perfect secret santa gift, recipient loved it. Others in office did too.”

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Posted 1 year ago

“You can always find that something different at firebox.”

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Posted 1 year ago

“very happy with all aspects. great unusual gifts.”

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Posted 1 year ago

“Extremely wicked service and well packaged item. Item is a Xmas gift an I know she is going to love it. Great place to shop for that something a little different.”

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Posted 1 year ago

“Great Item, quick delivery”

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Posted 1 year ago

“Product came really quickly, was great quality, just a little on the expensive side.”

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Posted 1 year ago

“Absolutely brilliant idea really funny”

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Posted 1 year ago

“The gifts for family, arrived in excellent time, and were packed excellently. I have ordered from Firebox every year and they never fail to come up with exciting and new gifts every year. I would definitely recommend them to family, friends and anyone.”

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Posted 1 year ago

“All quality products super fast delivery, well packaged”

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Posted 1 year ago

“Great high quality product with speedy delivery! Smooth”

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Posted 1 year ago

“Great unusual products that were delivered quickly. Bought as gifts. Very pleased. Thank you!”

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Posted 1 year ago

“great service, parcel delivered in specified time”

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Posted 1 year ago

“Always a straightforward transaction. Choose items, pay, sit back & wait a few days.. - goodies arrive”

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Posted 1 year ago

“Those stressticles were bigger than i anticipated i opened the box so i can remember to wrap both items as they are presents for my best friend for xmas. I cackled so hard when i pulled the stressticles out 🤣🤣🤣🤣🤣🤣 i cant wait for her to unwrap it in front of her family they will love it cos one year they all got gag gifts for each other and turns out everyone got a blow up doll so its appropriate 🤣🤣🤣 Shes obsessed with the titanic too and as far as i know doesnt have this book however even if she does she will still be happy she has 3 of the necklaces now and she wants to theme her bedroom with titanic stuff so it'll fit right in. Plus even if she never cooks anything from it theres still beautiful photos in it”

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Posted 1 year ago

“Lovely product, quick delivery”

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Posted 1 year ago

“Fab gifts ,speedy delivery”

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Posted 1 year ago

“Really happy with this gift. Excellent service and delivered on time. Thank you”

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Posted 1 year ago

Firebox is rated 4.4 based on 4,733 reviews