Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,732 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, And very speedy...”

Helpful Report

Posted 1 year ago

“Ordered personalised Prosecco for my mum for Mother’s Day got it delivered to her house arrived before Firefox said and Mum was over the moon with her present, all-round brilliant”

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Posted 1 year ago

“Love the naked ramblers, great fun small gift fast delivery”

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Posted 1 year ago

“Great product at a fantastic price !”

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Posted 1 year ago

“Quality of the personalised clothing was great !”

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Posted 1 year ago

“Lovely product for a valentines gift! Super fast delivery and such a fantastic company to buy from! Absolutely love FireBox!!”

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Posted 1 year ago

“Ordered the Netflix photo and frame. Really happy with the result. Delivery was great and well packaged. I would recommend Firebox and I'd happily order from them again.”

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Posted 1 year ago

“Delivery was quick and no hassle, the product (Puzzle box) Great fun”

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Posted 1 year ago

“Great product makes me smile when I have my cuppa 😄”

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Posted 1 year ago

“Great prices, always delivered quickly”

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Posted 1 year ago

“Have always found Firebox interesting and have used a few times now, ordering and communication have always been hassle free, not always the cheapest but quality makes up for it, fully recommend.”

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Posted 1 year ago

“Bought as a gift. Èxcellent price fairly quick delivery. Very happy customer”

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Posted 1 year ago

“fast and exactly what the description said. love it”

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Posted 1 year ago

“Fantastic products and a quick delivery service”

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Posted 1 year ago

“Items were as described and arrived very quickly. Thank you.”

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Posted 1 year ago

“Excellent personalised two faced cushion as always. Bought three so far. Excellent speedy delivery.”

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Posted 1 year ago

“Items as advertised, speedy delivery.”

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Posted 1 year ago

“Excellent service, very quick delivery. Would definitely use again x”

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Posted 1 year ago

“I ordered near Christmas, and it was here really quickly, my fiance was very happy with his mushion of his Dad ♡ However, the uploading of a second photograph was apparently difficult to upload, and I got a one sided print Mushion, which was disappointing. Someone from firebox saw my review and reached out, and they sent a double sided printed Mushion out for free. Not many companies would do that! A big Thankyou Firebox, the other Mushion, is on its way to San Diego, U.S.A right now. I’m sure it will be loved.”

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Posted 1 year ago

“Very impressed with service and the product - a marvellous "singing cats" Christmas card. Thanks”

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Posted 1 year ago

Firebox is rated 4.4 based on 4,732 reviews