Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,539 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,539 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as presents, look great , delivery was so quick. Will be shopping her again soon”

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Posted 8 months ago

“Quick Delivery and great product.”

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Posted 8 months ago

“Easy to use site and fast delivery”

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Posted 8 months ago

“Customer service and Delivery spot on. The item I purchased was a gift so I am unable to rate it. Excellent thank you.”

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Posted 8 months ago

“Tailor made birthday paper, went down a storm.. absolutely brilliant..”

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Posted 8 months ago

“Delivered speedily, well packaged and intact. A lovely item.”

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Posted 8 months ago

“Excellent photo cushions! Ordered one with BTS's V on one side and TXT's Yeonjun on the other and were so pleased with the quality and speed of delivery. Have ordered another for someone else! Unique and hilarious presents. Another popular personalised gift company won't allow celebrities on their cushions so Firefox are the Go To company for us!!!”

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Posted 8 months ago

“I got those for my sister’s birthday. It was a picture of her on one side and her dog on the other. She said it was the strangest gift she’d ever seen but I think she secretly loves it. It’s in her car.”

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Posted 8 months ago

“Placed my order on the weekend and it was delivered a couple of days later! Well packaged”

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Posted 8 months ago

“Great birthday present for a very stressed friend”

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Posted 8 months ago

“Great Quick delivery , amazing & funny birthday bread loafer slippers for my granddaughters partner he loved them 😃 & @ a great price .”

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Posted 8 months ago

“Absolutely hilarious, perfect way to wrap presents 🤩 great vibrant colours and the photo is a really clear reproduction.”

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Posted 8 months ago

“quick delivery, quality products and often get discount codes for signing up!”

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Posted 8 months ago

“I absolutely love my Barbie light. I was so happy with how quickly I got it. Also, I will always know my name……”

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Posted 9 months ago

“Speedy delivery”

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Posted 9 months ago

“Easy ordering and quick delivery.”

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Posted 9 months ago

“Great products and quick delivery . Great prices. I got a bath disco light and PlayStation blue lights and they look great”

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Posted 10 months ago

“This is the best thing I’ve bought on your website (I’ve bought a lot over the years), what an epic gift for my Dad!!!”

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Posted 10 months ago

“Great quality product & delivered quickly. Well wrapped too.”

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Posted 10 months ago

“Great service, as always. Dispatched and delivered in super quick time. Thank you!”

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Posted 11 months ago

Firebox is rated 4.4 based on 4,539 reviews