Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,721 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel came early and was very nice”

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Posted 3 years ago

“Brilliant service well impressed 👏”

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Posted 3 years ago

“Reasonable prices, quality products and delivery was earlier than expected!”

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Posted 3 years ago

“Super service! The delivery speed is always on point and the products are always fantastic. Highly recommend for any gift buying, or self indulgence!”

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Posted 3 years ago

“is super thanks”

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Posted 3 years ago

“Excellent item with A* service”

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Posted 3 years ago

“Which delivery of a fun product which hit the mark”

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Posted 3 years ago

“Packaged well & delivery spot on & value for money.”

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Posted 3 years ago

“I recently left a review complaining about ordering 4 x mystery boxes for Xmas and they all turned out to be the same contents. (Hardly a mystery after the first 2 boxes were opened). Disappointed as I was, I thought no more about it. However, the thoroughly decent people at Firebox actually read my review and got in touch. I have now been refunded for 2 of the boxes, (all done within 24Hrs too) without having to send anything back. I shall certainly be using Firebox again ( I was always going to, just don't tell them that) its great for funky and weird gifts.”

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Posted 3 years ago

“I ordered a Valentine's mystery box for my husband and it was brilliant, a really fab mixture of gifts, well worth the money and my husband thought they were all brilliant. Arrived quite quickly and well packaged.”

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Posted 3 years ago

“All good thanks”

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Posted 3 years ago

“Quick delivery, fabulous product - would 100% recommend”

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Posted 3 years ago

“Got this star wars decanter for my partner as a gift he loves it a must for fans”

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Posted 3 years ago

“Arrived in excellent time!”

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Posted 3 years ago

“Always a source of a present that is just that little bit unusual. Plant Life Support the perfect gift for the plant loving medic.”

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Posted 3 years ago

“Bought for someone as a birthday present and she loved it!”

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Posted 3 years ago

“Excellent product great that they gave Blue Light discount and arrived a lot quicker than expected.”

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Posted 3 years ago

“excelente servicio”

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Posted 3 years ago

“Super selection of unusual gifts to choose from. Easy selection and checkout. Speedy delivery, quality items. Very happy and super funny communications.”

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Posted 3 years ago

“Great success for a 9 year old and a 4 year old. Excellent service/delivery”

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Posted 3 years ago

Firebox is rated 4.4 based on 4,721 reviews