Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent stuff on offer. Quick delivery. What more can you say”

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Posted 10 years ago

“Firebox is great! I've done most of my christmas shopping on firebox and they have all been great presents, thank you.”

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Posted 10 years ago

“Brilliant, will definitely use Firebox again. Quirky sense of humour is much appreciated! Many chuckles throughout the purchase.”

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Posted 10 years ago

“Excellent service for great (unusual) gifts. Would use again :)”

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Posted 10 years ago

“It's Firebox. For those, more unusual curios to satisfy the idiosyncrasies of the heart.”

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Posted 10 years ago

“Very quick delivery and the crap wrap was truly crap! Bang on...”

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Posted 10 years ago

“excellent customer service a great company to buy from will defo use again very pleased with super fast delivery and a great item. thank you so much.”

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Posted 10 years ago

“Amazing shop, brilliantly quirky! Kings of customer service!”

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Posted 10 years ago

“I have always found Firebox fantastic, website is easy to navigate. Delivery is always really quick and parcels always turn up in A1 condition. Well done firebox!!!!!”

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Posted 10 years ago

“It's easy to order and the delivery service was very good”

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Posted 10 years ago

“Great products you can't find anywhere else. Really quick efficient service, will definitely use again and be recommending.”

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Posted 10 years ago

“Bought this as a Christmas present for my son. Really pleased with the quality and I'm sure it will be well used this winter.”

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Posted 10 years ago

“Never had a bad experience with this company at all. Products are very unique.”

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Posted 10 years ago

“Totally awesome company to deal with - will definitely use them again and have recommended them to friends and family.”

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Posted 10 years ago

“The wonderful peeps at Firebox, have always delivered on time! Always etremely well packaged!”

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Posted 10 years ago

“Great website for the unusual fun gift. Items I ordered arrived promptly & secure & well boxed. I was notified about my delivery all along the way. I would definitely use Firebox again.”

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Posted 10 years ago

“Swift arrival of goods which are now proving to be a lot of fun!”

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Posted 10 years ago

“I Love Firebox - even the simple things like receiving a confirmation email is made enjoyable!”

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Posted 10 years ago

“A company with my sense of humour - love it!”

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Posted 10 years ago

“Just Brilliant”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews