Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,720 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service throughout.”

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Posted 3 months ago

“Customer service, delivery all good. Apron smaller than expected”

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Posted 3 months ago

“I didn’t get my order”

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Posted 3 months ago

Hi there, We can't thank you enough for honestly sharing your experience! We're sorry the carrier wasn't able to fulfill this delivery. The delivery has since returned back to us and you've been fully refunded! Please reach out to us if there are any questions on this.

Posted 2 months ago

“Prompt delivery, quality items”

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Posted 3 months ago

“Thank-you! 5*”

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Posted 3 months ago

“Absolutely brilliant. Got the Bob Ross bobble head as a joke gift to go with my husbands xmas gift and he said it was his best Xmas present. Lol. So thanks for making him laugh. Item was delivered promptly and was as featured.”

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Posted 3 months ago

“Great gift Good fun friends loved it”

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Posted 3 months ago

“Very fast delivery, next day delivery a few days before Christmas”

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Posted 3 months ago

“Order Delivered on Time with no Dramas.Will use Firebox again.”

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Posted 3 months ago

“Delivery was prompt, items ordered were excellent and great quality.”

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Posted 3 months ago

“All products arrived well packaged and on the date expected. I have bought from Firebox several times and have been disappointed.”

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Posted 3 months ago

“Great products, although a little on the pricey side, prompt delivery”

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Posted 3 months ago

“Great quirky items for stocking fillers. Fairly priced and arrived quickly as promised 🤗”

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Posted 3 months ago

“My husband loved this Christmas gift. He sat and watched it for ages, with the biggest grin. Highly recommended for a good giggle!!! 😁 It was delivered very quickly, without any issues. Firebox also highly recommended!! Thank you 👍🏻”

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Posted 3 months ago

“Excellent all round! Easy to order - speedy delivery- great product. Would certainly recommend”

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Posted 3 months ago

“Great product delivered on time!”

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Posted 3 months ago

“Delivery was in tone before Christmas, so great. It was a gift for my teenage son who enjoys his bath. I thought he would find it silly, which he did, but in a good-fun way.”

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Posted 3 months ago

“High quality, exactly like described with quick delivery over the busy Christmas period.”

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Posted 3 months ago

“Good quality product combined with fast delivery”

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Posted 3 months ago

“Awesome gift.My son loved it!”

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Posted 3 months ago

Firebox is rated 4.4 based on 4,720 reviews