Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.61

4.6 Rating 246 Reviews

90 %

of reviewers recommend Fire Safety Equipment

4.6

Based on 246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Fire Safety Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online, great website, easy to use, you have the option of repeating your previous order which was brilliant. Extinguishers were dispatched the same day as my order and arrived next day, couldn't ask for a better service, ordered the same again on a Friday and they arrived Monday. Excellent, I'm delighted, I will be using in future.”

Helpful Report

Posted 1 month ago

Hi Katrina, Thank you so much for your incredible 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our website easy to use and that your extinguishers were dispatched so quickly. Your feedback means a lot to us, and we’re delighted to know you'll be returning for future orders. If you ever have any questions or need assistance, please don’t hesitate to reach out! Thanks,

Posted 4 weeks ago

“I haven't received the extinguisher yet”

Helpful Report

Posted 21 hours ago

Hi Christina, We’re really sorry to hear that you haven’t received your extinguisher yet. We understand how concerning this situation can be, and it’s definitely not the experience we want our customers to have. Your feedback is valuable, and we’d like to help resolve this as soon as possible. Please reach out to us directly at sales@firesafetyequipment.co.uk so we can assist you further and provide updates on your order. Thank you for your patience, and we look forward to hearing from you soon.

Posted 19 hours ago

“Great price - extinguishers arrived next day.”

Helpful Report

Posted 1 day ago

Hi Peter, Thank you for your awesome 5-star review of Fire Safety Equipment! We're so pleased to hear that you found us at a great price and that your extinguishers arrived the very next day. Your satisfaction means everything to us! If you need anything else or have any questions in the future, don't hesitate to reach out. Thanks,

Posted 19 hours ago

“I havnt received the 4 extinguishers I ordered. I have received tracking info which shows them sat in a warehouse. I have requested a refund and heard absolutely nothing from the seller.”

Helpful Report

Posted 1 week ago

Hi there, We sincerely apologize for the frustration caused by the delay in receiving your extinguishers. Your concerns regarding the tracking information and lack of communication from our team are completely understandable, and we are committed to addressing this issue promptly. Please know that we take customer service seriously and your experience is not the standard we strive for. We appreciate you bringing this to our attention and would like to resolve it for you as quickly as possible. Could you please reach out to us directly at sales@firesafetyequipment.co.uk? We want to ensure that we handle your request for a refund and provide you with the support you need. Thank you for your patience, and we look forward to hearing from you soon.

Posted 1 week ago

“Good website where I was able to find what I wanted and at a reasonible price too. The items were delivered within a couple of days, which was great. There was a very helpful voice on the end of the phone when I phoned for advice - great job. Good service all round.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're delighted to hear that you found what you needed at a reasonable price and that your items were delivered quickly. Our team is always here to help, and it’s great to know you had a positive experience when reaching out for advice. Your feedback means a lot to us, and it encourages us to keep delivering exceptional service. If you have any questions or need assistance in the future, please don’t hesitate to contact us! Thanks,

Posted 2 weeks ago

“Easy to order, good delivery and looks what a fire fighter extinguisher should. Not had to use it and hope I don’t have to!”

Helpful Report

Posted 2 weeks ago

Hi David, Thank you so much for your amazing 5-star review of Fire Safety Equipment! We’re thrilled to hear that you found the ordering process easy and that the fire extinguisher looks just as it should. We certainly hope you never have to use it either, but rest assured, it’s ready when needed. Your kind words about our service mean a lot to us! If you have any questions or need assistance down the line, feel free to reach out. Thanks,

Posted 2 weeks ago

“Delivery good! Friendly service.”

Helpful Report

Posted 3 weeks ago

Hi Kathryn, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're so glad to hear that you had a good delivery experience and enjoyed our friendly service. Your kind words truly motivate us to keep delivering the best for our customers. If you need any assistance in the future, just let us know! Thanks,

Posted 2 weeks ago

“Competitive and easy ordering”

Helpful Report

Posted 3 weeks ago

Hi Mike, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you found our ordering process competitive and easy. Your feedback is invaluable to us, and it encourages us to continue providing top-notch service and convenience to our customers. If you need assistance or have any questions in the future, feel free to reach out! Thanks,

Posted 2 weeks ago

“Quick and easy to place the order. Product as per description. Competitive pricing and quick delivery. Excellent!”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're delighted to know that you found the ordering process quick and easy, and that the product matched your expectations. Your feedback on our competitive pricing and quick delivery is greatly appreciated. We're committed to providing an excellent experience for our customers, so your satisfaction inspires us to keep up the great work. If there's anything else we can assist you with, please don't hesitate to reach out! Thanks,

Posted 3 weeks ago

“Exellent service, delivery and very good quality products. Highly recomende.”

Helpful Report

Posted 3 weeks ago

Hello Thank you for your excellent 5-star review of Fire Safety Equipment! We’re thrilled to hear that you experienced great service and received quality products. Your recommendation means a lot to us and inspires our commitment to delivering the best to our customers. If you ever need anything more, don’t hesitate to reach out! Thanks,

Posted 3 weeks ago

“Excellent service and product at an excellent price, very pleased, thank you FSE”

Helpful Report

Posted 3 weeks ago

Hi Martin, Thank you for your excellent 5-star review of Fire Safety Equipment! We’re so glad to hear that you are pleased with both our service and products at a great price. Your kind words truly motivate us to keep delivering the best for our customers. If you ever need anything more, don’t hesitate to let us know! Thanks,

Posted 3 weeks ago

“Premium products, arrived exactly as described; hanging brackets included; all well priced.”

Helpful Report

Posted 3 weeks ago

Hi Richard, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you received premium products that met your expectations, and that the included hanging brackets make everything convenient for you. Your positive feedback is greatly appreciated, and it inspires us to continue providing quality products at great prices. If you need any further assistance, feel free to reach out anytime! Thanks,

Posted 3 weeks ago

“very good customer service, would definitely reccomend”

Helpful Report

Posted 4 weeks ago

Hi Lisa, Thank you so much for your wonderful 5-star review of Fire Safety Equipment! We’re delighted to hear that you had a great experience with our customer service and that you would recommend us. Your feedback is greatly appreciated, and it motivates us to keep delivering the best service possible. If you ever need anything in the future, just let us know! Thanks,

Posted 4 weeks ago

“Highly recommend Fire Safety Equipment.. Very professional, efficient, top quality equipment, very competitively priced..”

Helpful Report

Posted 4 weeks ago

Hi Derry, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you found our service professional and efficient, as well as our equipment to be top quality at competitive prices. Your feedback is invaluable to us, and we’re grateful for your recommendation. If you need any further assistance in the future, please don't hesitate to reach out! Thanks,

Posted 4 weeks ago

“Good price. Turned up the next day. Brilliant”

Helpful Report

Posted 1 month ago

Hi David, Thank you for your fantastic 5-star review of our Fire Safety Equipment! We're thrilled to hear that you found our prices to be great and that your order arrived the very next day. Your satisfaction means the world to us, and we appreciate your kind words. If you ever need assistance or have any questions in the future, please don’t hesitate to get in touch! Thanks,

Posted 4 weeks ago

“The extinguisher arrived promptly , boxed up. Very reasonable price for a good bit of kit”

Helpful Report

Posted 1 month ago

Hi John, Thank you for your wonderful 5-star review of our Fire Safety Equipment! We're delighted to hear that your extinguisher arrived promptly and that you found it to be a great value. Your satisfaction is very important to us, and we truly appreciate your support. If you have any questions or need further assistance, please don't hesitate to reach out! Thanks,

Posted 1 month ago

“Hi thank you amazing service by FIre Safety Equipment”

Helpful Report

Posted 1 month ago

Hi Hayley, Thank you for your amazing 5-star review of our Fire Safety Equipment! We're so glad to hear that you received fantastic service. Your satisfaction is our top priority, and we truly appreciate your support. If you need anything in the future, feel free to reach out! Thanks,

Posted 1 month ago

“Great prices and great quality. updates a bit lacking - no idea of when delivery was going to be but in fairness I wasn't offered tracking. it would of been useful however to know even a day that they were to be delivered. it was very dificult to ascertain why only one of the two extinguishers were delivered complicated by seemingly two diferent companys involved. I did have an email latter the same day explaining the delay in dispatching both together after spending some time on the phone to the company. It certainly wouldn't put me off buying from the company again and I am happy with the products.”

Helpful Report

Posted 1 month ago

Hi Gary, Thank you for your thoughtful 4-star review of our Fire Safety Equipment! We’re glad to hear you found our prices and product quality satisfactory. We apologise for the lack of updates regarding your delivery and understand how that can be frustrating. We are continuously working to improve our communication, and your feedback is invaluable in helping us make those enhancements. It's great to know you’re still happy with your purchase, and we truly appreciate your willingness to shop with us again. If you have any questions or need assistance in the future, don’t hesitate to reach out! Thanks,

Posted 1 month ago

“Quick delivery and good quality product- which I hope never to use”

Helpful Report

Posted 1 month ago

Hi Hazel, Thank you for your fantastic 5-star review of our Fire Safety Equipment! We're thrilled to hear that you experienced quick delivery and found the product to be of good quality. While we hope you never have to use it, it's important to know you're prepared. Your feedback means a lot to us, and we're here to assist you anytime. Looking forward to serving you again! Thanks,

Posted 1 month ago

“great prices and super fast delivery”

Helpful Report

Posted 1 month ago

Hi William, Thank you for your fantastic 5-star review of our Fire Safety Equipment! We're thrilled to hear that you found our prices great and enjoyed super fast delivery. Your positive feedback means a lot to us, and we're here to help whenever you need us. We look forward to serving you again soon! Thanks,

Posted 1 month ago

Fire Safety Equipment is rated 4.6 based on 246 reviews