Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.51

4.5 Rating 323 Reviews

87 %

of reviewers recommend Fire Safety Equipment

4.5

Based on 323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Fire Safety Equipment 5 star review on 2nd May 2025

Doreen J

Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online, great website, easy to use, you have the option of repeating your previous order which was brilliant. Extinguishers were dispatched the same day as my order and arrived next day, couldn't ask for a better service, ordered the same again on a Friday and they arrived Monday. Excellent, I'm delighted, I will be using in future.”

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Posted 6 months ago

Hi Katrina, Thank you so much for your incredible 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our website easy to use and that your extinguishers were dispatched so quickly. Your feedback means a lot to us, and we’re delighted to know you'll be returning for future orders. If you ever have any questions or need assistance, please don’t hesitate to reach out! Thanks,

Posted 6 months ago

“Just received delivery of a 2kg CO² extinguisher , and it's dated 03 / 2024. That's over a year old. This is supposed to be a brand new extinguisher.”

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Posted 1 day ago

“Fire Safety Equipment offers outstanding service with fast delivery and top-notch extinguishers. A seamless and trustworthy experience!”

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Posted 3 days ago

Hi Renata, Thank you for your outstanding 5-star review of Fire Safety Equipment! We're thrilled to hear that you experienced our top-notch service, fast delivery, and high-quality extinguishers. If you ever need assistance or have questions in the future, please don’t hesitate to reach out. We look forward to serving you again! Team Fire Safety Equipment

Posted 1 day ago

“Brilliant products and service. Fast delivery”

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Posted 4 days ago

Hi Mark, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're delighted to hear that you found our products brilliant and appreciated the fast delivery. Your positive feedback means a lot to us! Should you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again! Team Fire Safety Equipment

Posted 1 day ago

“I contacted the company before making my purchase. Very helpfull and quick response. Delivery was quick. Excellent service.”

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Posted 6 days ago

Hi Ian, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our team helpful and experienced quick delivery. Your feedback on our service truly motivates us to keep delivering excellence. If you have any more questions or need assistance in the future, feel free to reach out. We look forward to serving you again! Warm regards, Team Fire Safety Equipment

Posted 6 days ago

“First class service and fast delivery. Thank you. Just a pity you don't have a return service for used fire extinguishers, seems such a waste sending to landfill.”

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Posted 1 week ago

Hi Brian, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're so glad to hear you enjoyed our first-class service and fast delivery. We appreciate your feedback regarding the return service for used fire extinguishers; it’s definitely a consideration we take seriously. If you have any further suggestions or questions, we're always here to listen. We look forward to serving you again! Warm regards, Team Fire Safety Equipment

Posted 1 week ago

“top service. value for money.”

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Posted 1 week ago

Hi Carl, Thank you for your awesome 5-star review of Fire Safety Equipment! We’re thrilled to hear you enjoyed our top-notch service and found great value in your purchase. Your kind words truly inspire us! If you ever need anything or have any questions down the road, please don’t hesitate to get in touch. We look forward to serving you again! Best wishes, Team Fire Safety Equipment

Posted 1 week ago

“Excellent price and fast delivery”

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Posted 1 week ago

Hi Steven, Thank you for your excellent 5-star review of Fire Safety Equipment! We're glad to hear that you found our prices great and enjoyed our fast delivery. Your positive feedback means a lot to us! If you need any assistance or have questions in the future, please don't hesitate to contact us. We look forward to serving you again! Best wishes, Team Fire Safety Equipment

Posted 1 week ago

“Great service and delivery good price too!”

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Posted 2 weeks ago

Hi Nicholas, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're delighted to hear that you had a great experience with our service and found our prices to be good. Your feedback is truly appreciated! If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best wishes, Team Fire Safety Equipment

Posted 1 week ago

“Fantastic service 100%. Thank you all for being so helpful and efficient. Purse Caundle Estate”

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Posted 2 weeks ago

Hi Michael, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're so pleased to hear that you found our service helpful and efficient. Your satisfaction means the world to us! If you ever need assistance or have any questions, please feel free to reach out. We can't wait to serve you again in the future! Warm regards, Team Fire Safety Equipment

Posted 2 weeks ago

“I still haven't received it and ordered a wedding ago”

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Posted 2 weeks ago

Hi Antoinette, Thank you for your review. We're truly sorry to hear that your order has not yet arrived, and we understand how frustrating this must be. We take these matters seriously and want to assist you in resolving this issue. Please reach out to us directly at sales@firesafetyequipment.co.uk so we can look into your order and provide updates as soon as possible. Thank you for your understanding, and we hope to make things right for you. Thank you, Team Fire Safety Equipment

Posted 2 weeks ago

“Excellent delivery next day”

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Posted 2 weeks ago

Hi Kathryn, Thank you for your amazing 5-star review of Fire Safety Equipment! We’re thrilled to hear that you experienced excellent next-day delivery. Your satisfaction is what we strive for! If you need any assistance or have questions in the future, don’t hesitate to reach out. We look forward to serving you again! Thanks once more, and take care!

Posted 2 weeks ago

“spot on and very fast dispatch”

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Posted 2 weeks ago

Hi Simon, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our dispatch to be spot on and fast. Your satisfaction is our top priority! If you need any assistance or have questions in the future, don’t hesitate to reach out. We look forward to serving you again! Thanks once more, and take care!

Posted 2 weeks ago

“Good price,swift seamless delivery”

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Posted 3 weeks ago

Hi Mark, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're delighted to hear that you found our pricing to be good and that the delivery was swift and seamless. Your positive experience is truly our priority! If you have any questions or need assistance, don’t hesitate to reach out. We look forward to serving you again! Thanks once more, and take care!

Posted 2 weeks ago

“Good quality equipment, speedy dispatch and delivery. Thanks”

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Posted 3 weeks ago

Hi Roger, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're delighted to hear that you find our equipment to be of good quality and that the dispatch and delivery were speedy. Your satisfaction truly makes our efforts worthwhile! If you have any questions or need further assistance, please feel free to reach out. We look forward to serving you again! Thanks once more, and take care!

Posted 3 weeks ago

“Recently purchased a Fire Blanket which was described online as being Commander brand. Photos and technical data sheets showed Commander brand. Actual fire blanket was branded something else. Dishonest business practice.”

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Posted 3 weeks ago

Hi there, Thank you for your feedback regarding your recent purchase. We apologise for the confusion surrounding the brand of the fire blanket you received. We strive for transparency in our listings, and we're sorry to hear this experience fell short of your expectations. Please know we take your concerns seriously and will investigate this matter further to prevent similar issues in the future. If possible, please could you email us at sales@firesafetyequipment.co.uk so we can look at this? We appreciate your input as it helps us improve our service. If you have any additional questions or require further assistance, feel free to reach out. Best regards!

Posted 3 weeks ago

“The extinguisher it self is fine, however the outlet has a fitting that excepts hose but nothing was supplied in the box. The packaging wasn't really up to shipping as it was only in a single layer cardboard. When it was delivered the box was already damaged.”

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Posted 3 weeks ago

Hi Russell, Thank you for your 3-star review of Fire Safety Equipment. We're glad to hear that you're satisfied with the extinguisher itself, but we sincerely apologise for the issues you faced with the packaging and missing hose fitting. Your feedback is very important to us, and we'll make sure to look into these concerns to enhance our shipping process and product inclusivity in the future. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support and hope to provide a better experience next time! Best regards!

Posted 3 weeks ago

“Ordered a co2. Never turned up , wrote numerous emails to no avail. Dismal company . !!!!!”

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Posted 4 weeks ago

Hi Stephen, Thank you for sharing your experience. We're truly sorry to hear that your order has not arrived and that your attempts to reach us have gone unanswered. This is not the customer service we aim to provide. We understand how disappointing this must be for you, and we want to make it right. Please contact us directly at sales@firesafetyequipment.co.uk, and we will prioritize your issue to find a solution. Thank you for your patience, and we look forward to resolving this matter for you. Best regards.

Posted 3 weeks ago

“Great service”

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Posted 4 weeks ago

Hi David, Thank you for your awesome 5-star review of Fire Safety Equipment! We're thrilled to hear that you experienced great service. Your satisfaction is what drives us to keep improving! If you ever need assistance or have questions, please don’t hesitate to reach out. We look forward to serving you again! Thanks once more, and take care!

Posted 3 weeks ago

“Arrived next day after order, looks fine, can't vouch for performance until use!”

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Posted 4 weeks ago

Hi Andrew, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that your order arrived promptly and that you're satisfied with the appearance of the product. Your anticipation for its performance is completely understandable! Your trust in us means the world, and we look forward to supporting you again in the future. If you have any questions or need assistance, feel free to reach out! Thanks once more, and take care!

Posted 3 weeks ago

“Quality product and rapid delivery, very happy with item and will be using this company again”

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Posted 4 weeks ago

Hi Jonathan, Thank you for your glowing 5-star review of Fire Safety Equipment! We're so glad to hear that you're happy with the quality of your item and our rapid delivery service. Your satisfaction is our top priority! We can’t wait to assist you again in the future. If you have any questions or need help, just let us know! Thanks once more, and take care!

Posted 3 weeks ago

Fire Safety Equipment is rated 4.5 based on 323 reviews