Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.53

4.5 Rating 301 Reviews

88 %

of reviewers recommend Fire Safety Equipment

4.5

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online, great website, easy to use, you have the option of repeating your previous order which was brilliant. Extinguishers were dispatched the same day as my order and arrived next day, couldn't ask for a better service, ordered the same again on a Friday and they arrived Monday. Excellent, I'm delighted, I will be using in future.”

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Posted 5 months ago

Hi Katrina, Thank you so much for your incredible 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our website easy to use and that your extinguishers were dispatched so quickly. Your feedback means a lot to us, and we’re delighted to know you'll be returning for future orders. If you ever have any questions or need assistance, please don’t hesitate to reach out! Thanks,

Posted 5 months ago

“Only half the order has been delivered, and attempts to contact you have went un answered. If this situation is resolved I will gladly update the review”

Helpful Report

Posted 4 days ago

Hi Martin, Thank you for bringing this to our attention. We sincerely apologise for the inconvenience you've experienced with your order. It is certainly not the level of service we strive to provide. We understand how frustrating it can be when orders are incomplete and communication is lacking. Please reach out to us directly at sales@firesafetyequipment.co.uk, and we'll work diligently to resolve this situation for you. Thank you for your patience, and we hope to hear from you soon. Best regards.

Posted 1 day ago

“As yet the fire extinguisher has not arrived”

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Posted 5 days ago

Hi Dawn, Thank you for your feedback. We sincerely apologize for the inconvenience of your fire extinguisher not arriving yet. We understand how important it is to receive your products on time. We would like to help resolve this issue as quickly as possible. Please reach out to us directly at sales@firesafetyequipment.co.uk, and we'll do our best to assist you further. Thank you for your understanding, and we look forward to hearing from you soon. Best regards.

Posted 4 days ago

“Good fast efficient service great value”

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Posted 1 week ago

Hi Nicholas, Thank you for your fantastic 4-star review of Fire Safety Equipment! We're thrilled to hear that you found our service quick and efficient, and that you think we offer great value. Your feedback means a lot to us and motivates our team to keep providing the best experience possible. If you have any questions or need further assistance, don’t hesitate to reach out! Thanks again, and take care!

Posted 4 days ago

“I was impressed with the speed of delivery and the competitive pricing from Fire Safety Equipment. Will buy from them again.”

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Posted 1 week ago

Hi Anthony, Thank you for your amazing 5-star review of Fire Safety Equipment! We're thrilled to hear that you were impressed with our speedy delivery and competitive pricing. Your support means a lot to us! We look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out! Thanks again, and take care!

Posted 1 week ago

“After some confusion regarding payment on Monday 8/4/2025 I received 2 refurbished Co2 fire extinguishers on Wednesday 10/4/25. So problem quickly sorted. Extinguishers look brand new and in excellent condition. Fire extinguishers will be used to supply Co2 to planted aquarium in near future. This is much cheaper than using 600 gram welding Co2 used by many fish keepers. When are empty will reorder from Fire Safety Equipment, very happy with purchase.”

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Posted 1 week ago

Hi Derek, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're so glad to hear that any confusion was quickly resolved and that your refurbished CO2 fire extinguishers arrived in excellent condition. It's great to know that you're finding a more cost-effective solution for your planted aquarium needs—sustainability in fishkeeping is always a win! We appreciate your support and look forward to serving you again when it's time to reorder. If you have any questions or need assistance, please don't hesitate to reach out. Thanks again, and take care!

Posted 1 week ago

“Efficient and reasonably priced”

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Posted 3 weeks ago

Hi Jack, Thank you for your 5-star review of Fire Safety Equipment! We’re delighted to hear that you found our services efficient and reasonably priced. Your satisfaction is important to us, and your feedback encourages our team to continue delivering the best experience possible. If you have any questions or need assistance in the future, feel free to reach out! Thanks again, and take care!

Posted 3 weeks ago

“Equipment arrived promptly. Very reasonable price.”

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Posted 3 weeks ago

Hi Gary, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're delighted to hear that your equipment arrived promptly and that you found our prices reasonable. Your satisfaction is our priority, and we appreciate your support. If you have any questions or need further assistance, don’t hesitate to reach out! Thanks again, and take care!

Posted 3 weeks ago

“First time using this company but very impressed. My co2 extinguisher arrived less than 24 hours after purchasing, very well packaged, brand new and at a fantastic price. Will definitely be using them again.”

Helpful Report

Posted 3 weeks ago

Hi Jeff, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that you were impressed with our service and that your CO2 extinguisher arrived so quickly and in great condition. We appreciate your kind words about our pricing and packaging, and we look forward to serving you again in the future! If you have any questions or need assistance, just let us know. Thanks again, and take care!

Posted 3 weeks ago

“Product arrived swiftly and as advised. I've removed a star because of the fiasco involved in getting a sales invoices. The 'print invoice' link insists that you register as a new client first, then wants a TWELVE digit password to be logged, you then get into the general home page with no link to the invoice... When I went back to the original email with 'print invoice' link it now says 'oops this isn't your order'... I gave up on the invoice in a very bad mood.!!”

Helpful Report

Posted 3 weeks ago

Hi Roger, Thank you for your 4-star review of Fire Safety Equipment! We're glad to hear that your product arrived swiftly. We sincerely apologise for the inconvenience you faced while trying to obtain your sales invoice. Your feedback is invaluable, and we will work on improving this process to make it more user-friendly. If you have any more questions or need assistance, please don't hesitate to reach out! Thanks again for your understanding, and we appreciate your support!

Posted 3 weeks ago

“Clear website. Prompt delivery.”

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Posted 3 weeks ago

Hi Sue, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're so glad to hear that you found our website clear and that your delivery was prompt. Your feedback is greatly appreciated and motivates us to keep providing top-notch service. If you ever need assistance or have any questions, feel free to reach out! Thanks once again, and take care!

Posted 3 weeks ago

“Great price very fast delivery They will be used at marshal point throughout a motor rally”

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Posted 3 weeks ago

Hi John, Thank you so much for your outstanding 5-star review of Fire Safety Equipment! We're delighted to hear that you found our prices great and that your delivery was fast. If you need any further assistance, please don't hesitate to reach out! Thanks again, and we wish you a great rally!

Posted 3 weeks ago

“Quick delivery Very competitively priced Great service”

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Posted 1 month ago

Hi Sarah, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you experienced quick delivery, found our prices competitive, and received great service. Your kind words energize our commitment to excellence. If you have any questions or need further assistance, please feel free to reach out! Thanks again, and take care!

Posted 1 month ago

“very good product, delivery exceptional”

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Posted 1 month ago

Hi Ann, Thank you for your amazing 5-star review of Fire Safety Equipment! We're delighted to hear that you’re pleased with the product and found our delivery to be exceptional. Your positive feedback means so much to us and drives our commitment to quality and service. If you have any questions or need assistance in the future, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 month ago

“Very quick delivery and very pkease it came with a ample walk mount”

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Posted 1 month ago

Hi Richard, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're so glad to hear that your delivery was quick and that you found the ample wall mount to be to your liking. Your satisfaction means a lot to us and inspires our team to keep delivering great products and service. If you have any questions or need assistance in the future, feel free to reach out! Thanks again, and take care!

Posted 1 month ago

“The double fire extinguisher holders are perfect, they hold both extinguishers with no issue. It is nice and compact also and can be moved if necessary with no issue.”

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Posted 1 month ago

Hi Emma, Thank you for your wonderful 5-star review of Fire Safety Equipment! We’re so glad to hear that the double fire extinguisher holders are working perfectly for you and that you appreciate their compact design and mobility. Your feedback motivates us to keep providing great products. If you ever have questions or need assistance, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 month ago

“Brilliant fire extinguisher and fast shipping”

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Posted 1 month ago

Hi John, Thank you for your brilliant 5-star review of Fire Safety Equipment! We’re thrilled to hear you’re happy with the fire extinguisher and appreciated our fast shipping. Your feedback truly inspires us to continue providing top-notch products and service. If you ever have questions or need anything else, feel free to reach out! Thanks again, and take care!

Posted 1 month ago

“Brilliant service. Good product. Can't fault them.”

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Posted 1 month ago

Hi Kevin, Thank you for your brilliant 5-star review of Fire Safety Equipment! We're delighted to hear that you were pleased with both our service and products. Your positive feedback really motivates us to keep delivering the best experience possible. If you ever need anything or have any questions, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 month ago

“My purchase of the three fire extinguishers went very smoothly and quickly. Thank you!”

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Posted 1 month ago

Hi Derek, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that your purchase experience was smooth and quick. Your satisfaction is incredibly important to us, and it's great to know we met your expectations. If you ever need anything or have questions in the future, just let us know! Thanks again, and take care!

Posted 1 month ago

“Excellent customer service. Goods weer delivered as requested and on time”

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Posted 1 month ago

Hi Allan, Thank you for your excellent 5-star review of Fire Safety Equipment! We're so pleased to hear that you experienced great customer service and timely delivery. Your satisfaction is our priority, and it's wonderful to know we met your expectations. If you need any further assistance or have questions down the line, don’t hesitate to reach out! Thanks again, and take care!

Posted 1 month ago

“No repsonse to emails and no product delivered.”

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Posted 1 month ago

Hi Mark, Thank you for taking the time to leave a review. We're very sorry to hear that you've not received a response to your emails and that your product has not been delivered. We understand how frustrating this situation must be. We take customer communication seriously, and it’s disappointing to know that we fell short in this instance. Please reach out to us directly at sales@firesafetyequipment.co.uk, and we will do everything we can to address your concerns and resolve this matter promptly. Thank you for your understanding, and we hope to hear from you soon. Best regards.

Posted 1 month ago

Fire Safety Equipment is rated 4.5 based on 301 reviews