Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.53

4.5 Rating 301 Reviews

88 %

of reviewers recommend Fire Safety Equipment

4.5

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy company to deal with. Ordered on line, good email communication about order status etc. quick delivery of two nice stable double extinguisher stands.”

Helpful Report

Posted 2 months ago

Hi Colin, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that you found it easy to order online and appreciated our communication regarding your order status. Quick delivery and stable products are what we aim for, and it's wonderful to know we met your expectations. If you need anything further or have any questions in the future, feel free to get in touch! Thanks again, and take care!

Posted 2 months ago

“I placed an order for six extinguishers, but one arrived with a bent handle, making it unusable. As I needed it on a specific day, I had to purchase a replacement from a local store. I reached out via the company’s website to request a refund, but my message went unanswered.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for sharing your experience. We're truly sorry to hear that one of your extinguishers arrived damaged, and we understand how critical it is to have reliable equipment on hand. It’s disappointing that your message did not receive a response, as we aim to provide timely support. Your feedback is important to us, and we will be reviewing our communication processes to ensure this does not happen in the future. Please reach out to us directly at sales@firesafetyequipment.co.uk, and we will make it our priority to assist you. Thank you for your understanding. Best regards.

Posted 2 months ago

“Excellent price. Very quick delivery. For a family home. A happy customer.”

Helpful Report

Posted 2 months ago

Hi Barry, Thank you so much for your wonderful 5-star review of Fire Safety Equipment! We're delighted to hear that you found our prices excellent and appreciated the quick delivery. It's always gratifying to know that our products are making a positive impact for families like yours. If you have any questions or need further assistance, don’t hesitate to reach out! Thanks again, and take care!

Posted 2 months ago

“Good product value price”

Helpful Report

Posted 2 months ago

Hi, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that you found our product to be a great value for the price. Your feedback means a lot to us and encourages our team to continue providing quality products. If you have any questions or need assistance, feel free to reach out! Thanks again, and take care!

Posted 2 months ago

“Very happy with the extinguisher but received the package poorly wrapped and opened.Also the fixing bracket was broken,disappointed.”

Helpful Report

Posted 2 months ago

Hi Joseph, Thank you for your feedback regarding your recent experience with Fire Safety Equipment. We’re glad to hear that you're happy with the extinguisher! However, we sincerely apologise for the issues with the packaging and the broken fixing bracket. Your comments are invaluable to us as we strive to improve our service. If you need any assistance, please don't hesitate to reach out. Thanks again, and take care!

Posted 2 months ago

“prompt delivery”

Helpful Report

Posted 2 months ago

Hi Dhiren, Thank you for your amazing 5-star review of Fire Safety Equipment! We're thrilled to hear that you were pleased with our prompt delivery service. Your kind words really motivate us to keep delivering top-notch service! If you have any further questions or need assistance, please feel free to get in touch. Thanks again, and take care!

Posted 2 months ago

“Still hasn't arrived”

Helpful Report

Posted 2 months ago

Hi Colin, Thank you for bringing this to our attention. We’re truly sorry to hear that your order hasn’t arrived yet, and we understand how disappointing that can be. We take delivery issues seriously and are committed to providing you with the support you need. Please reach out to us at sales@firesafetyequipment.co.uk so we can assist you further and investigate the situation. We appreciate your patience as we work to resolve this matter. Best regards.

Posted 2 months ago

“Fast efficient service.”

Helpful Report

Posted 2 months ago

Hi Martin, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're delighted to know that you found our service fast and efficient. Your feedback truly motivates our team to keep up the great work! If there's anything more we can assist you with, please don't hesitate to get in touch. Thanks again, and take care!

Posted 2 months ago

“Great service. Extinguishers delivered very quickly. Thanks.”

Helpful Report

Posted 2 months ago

Hi Lee, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're so pleased to hear that you enjoyed our quick delivery service. Your appreciation means a lot to us and motivates our team to keep delivering excellence! If you have any questions or need further assistance, feel free to reach out. Thanks again, and take care!

Posted 2 months ago

“Very happy with the quality of the 9ltr Water, 9ltr Foam and 2kg Co2 extinguishers”

Helpful Report

Posted 2 months ago

Hi Chris, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're so glad to hear that you're happy with the quality of the extinguishers. Your feedback inspires us to keep up the great work! If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again, and take care!

Posted 2 months ago

“Great service! Fast delivery too. Thank you”

Helpful Report

Posted 2 months ago

Hi Faye, Thank you for your amazing 5-star review of Fire Safety Equipment! We're thrilled to hear that you experienced great service and fast delivery. Your kind words motivate us to keep delivering the best! If you need anything else or have questions, feel free to reach out. Thanks again, and take care!

Posted 2 months ago

“Helpful advise and product delivered promptly. It is in place now. Thanks”

Helpful Report

Posted 2 months ago

Hi Gary, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're delighted to hear that our advice was helpful and that your product arrived promptly. Your feedback encourages us to continue providing top-notch service! If you have any questions or need further assistance, don’t hesitate to reach out. Thanks again, and take care!

Posted 2 months ago

“Competitively priced and expedited delivery. Would definitely use again.”

Helpful Report

Posted 3 months ago

Hi Doug, Thank you for your excellent 5-star review of Fire Safety Equipment! We’re thrilled to hear that you found our prices competitive and appreciated the expedited delivery. Your positive feedback motivates us to continue providing great service! If you ever need anything else or have questions, please feel free to reach out. Thanks again, and we look forward to serving you in the future!

Posted 3 months ago

“CO2 Extinguisher arrived extremely quickly. Exactly what we expected. Great product and service.”

Helpful Report

Posted 3 months ago

Hi Rod, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re so glad to hear that your CO2 extinguisher arrived quickly and met your expectations. Your positive feedback inspires us to keep providing great products and service! If you ever need assistance or have any questions, don’t hesitate to get in touch. Thanks again!

Posted 3 months ago

“Quick delivery”

Helpful Report

Posted 3 months ago

Hi Steven, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you were satisfied with the quick delivery. Your positive feedback motivates us to keep up our commitment to excellent service! If you ever need anything else or have any questions, feel free to reach out. Thanks again!

Posted 3 months ago

“Ordered two Lithium fire extinguishers, only one arrived. Had to chase them up and advised that it was a picking error. The item has now turned up.”

Helpful Report

Posted 3 months ago

Hi Karen, Thank you for your review and for bringing this to our attention. We’re glad to hear that the missing extinguisher has finally arrived. We apologize for the picking error that led to this situation and any inconvenience it caused you. Your feedback is important to us, and we’re committed to improving our processes to prevent such issues in the future. If you have any further concerns or questions, please feel free to contact us directly. Thank you for your understanding, and we hope to provide you with a smoother experience next time! Best regards,

Posted 3 months ago

“I decided to purchase from Fire Equipment ltd after all other online suppliers were over priced substantially, the quality from Fire Equipment ltd was TOP CLASS along with the online customer service. I wouldn't hesitate to refer others to purchase from Fire Equipment ltd, a company that offer a first class professional garage safety support to Build-A-Van Ltd. Many thanks Fire Equipment ltd and keep up the great work you do in 2025”

Helpful Report

Posted 3 months ago

Hi Graham, Thank you so much for your outstanding 5-star review of Fire Safety Equipment! We’re delighted to hear that you found our prices competitive and our quality top-notch. Your praise for our customer service means a lot to us. We truly appreciate your willingness to recommend us to others at Build-A-Van Ltd. It drives us to keep delivering first-class professional support! If you need anything in the future, please don’t hesitate to get in touch. Thanks again, and we look forward to serving you in 2025 and beyond!

Posted 3 months ago

“Quick delivery”

Helpful Report

Posted 3 months ago

Hi Viv, Thank you so much for your wonderful 5-star review of Fire Safety Equipment! We’re thrilled to hear that you were pleased with the quick delivery. Your kind words encourage us to keep striving for excellence! If you have any questions or need assistance in the future, feel free to reach out. Thanks again!

Posted 3 months ago

“Very happy with extinguisher and speed of delivery.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your amazing 5-star review of Fire Safety Equipment! We’re delighted to hear that you are very happy with your extinguisher and the speed of delivery. Your feedback inspires us to continue delivering top-notch service! If you ever have any questions or need assistance in the future, just let us know. Thanks again!

Posted 3 months ago

“Easy to buy online and super fast delivery.”

Helpful Report

Posted 3 months ago

Hi Thomas, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you found our online purchasing process easy and appreciated the super fast delivery. Your feedback motivates us to continue providing great service! If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again!

Posted 3 months ago

Fire Safety Equipment is rated 4.5 based on 301 reviews