Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.50

4.5 Rating 328 Reviews

87 %

of reviewers recommend Fire Safety Equipment

4.5

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Fire Safety Equipment 5 star review on 2nd May 2025

Doreen J

Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The extinguisher it self is fine, however the outlet has a fitting that excepts hose but nothing was supplied in the box. The packaging wasn't really up to shipping as it was only in a single layer cardboard. When it was delivered the box was already damaged.”

Helpful Report

Posted 1 month ago

Hi Russell, Thank you for your 3-star review of Fire Safety Equipment. We're glad to hear that you're satisfied with the extinguisher itself, but we sincerely apologise for the issues you faced with the packaging and missing hose fitting. Your feedback is very important to us, and we'll make sure to look into these concerns to enhance our shipping process and product inclusivity in the future. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support and hope to provide a better experience next time! Best regards!

Posted 1 month ago

“Ordered a co2. Never turned up , wrote numerous emails to no avail. Dismal company . !!!!!”

Helpful Report

Posted 1 month ago

Hi Stephen, Thank you for sharing your experience. We're truly sorry to hear that your order has not arrived and that your attempts to reach us have gone unanswered. This is not the customer service we aim to provide. We understand how disappointing this must be for you, and we want to make it right. Please contact us directly at sales@firesafetyequipment.co.uk, and we will prioritize your issue to find a solution. Thank you for your patience, and we look forward to resolving this matter for you. Best regards.

Posted 1 month ago

“Great service”

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Posted 1 month ago

Hi David, Thank you for your awesome 5-star review of Fire Safety Equipment! We're thrilled to hear that you experienced great service. Your satisfaction is what drives us to keep improving! If you ever need assistance or have questions, please don’t hesitate to reach out. We look forward to serving you again! Thanks once more, and take care!

Posted 1 month ago

“Arrived next day after order, looks fine, can't vouch for performance until use!”

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Posted 1 month ago

Hi Andrew, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that your order arrived promptly and that you're satisfied with the appearance of the product. Your anticipation for its performance is completely understandable! Your trust in us means the world, and we look forward to supporting you again in the future. If you have any questions or need assistance, feel free to reach out! Thanks once more, and take care!

Posted 1 month ago

“Quality product and rapid delivery, very happy with item and will be using this company again”

Helpful Report

Posted 1 month ago

Hi Jonathan, Thank you for your glowing 5-star review of Fire Safety Equipment! We're so glad to hear that you're happy with the quality of your item and our rapid delivery service. Your satisfaction is our top priority! We can’t wait to assist you again in the future. If you have any questions or need help, just let us know! Thanks once more, and take care!

Posted 1 month ago

“Where is my order”

Helpful Report

Posted 1 month ago

Hi Ian, Thank you for your review of Fire Safety Equipment. We're sorry to hear that you're experiencing issues with your order. Your feedback is important to us, and we're here to help. If you have any questions or need assistance with tracking down your order, please don’t hesitate to reach out to our customer service team on sales@firesafetyequipment.co.uk. We aim to resolve any concerns as quickly as possible. Thanks for your patience, and we appreciate your support!

Posted 1 month ago

“Just what I expected & excellent value for money. It’s perfect for my garden that I’ve just built out of wooden pallets”

Helpful Report

Posted 1 month ago

Hi Doreen, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're delighted to hear that our product met your expectations and that you found it to be excellent value for your garden project. Your positive feedback is truly appreciated, and it inspires us to continue providing high-quality products. If you have any questions or need further assistance in the future, just let us know! Thanks again, and enjoy your new garden!

Posted 1 month ago

“Only half the order has been delivered, and attempts to contact you have went un answered. If this situation is resolved I will gladly update the review”

Helpful Report

Posted 2 months ago

Hi Martin, Thank you for bringing this to our attention. We sincerely apologise for the inconvenience you've experienced with your order. It is certainly not the level of service we strive to provide. We understand how frustrating it can be when orders are incomplete and communication is lacking. Please reach out to us directly at sales@firesafetyequipment.co.uk, and we'll work diligently to resolve this situation for you. Thank you for your patience, and we hope to hear from you soon. Best regards.

Posted 1 month ago

“As yet the fire extinguisher has not arrived”

Helpful Report

Posted 2 months ago

Hi Dawn, Thank you for your feedback. We sincerely apologize for the inconvenience of your fire extinguisher not arriving yet. We understand how important it is to receive your products on time. We would like to help resolve this issue as quickly as possible. Please reach out to us directly at sales@firesafetyequipment.co.uk, and we'll do our best to assist you further. Thank you for your understanding, and we look forward to hearing from you soon. Best regards.

Posted 2 months ago

“Good fast efficient service great value”

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Posted 2 months ago

Hi Nicholas, Thank you for your fantastic 4-star review of Fire Safety Equipment! We're thrilled to hear that you found our service quick and efficient, and that you think we offer great value. Your feedback means a lot to us and motivates our team to keep providing the best experience possible. If you have any questions or need further assistance, don’t hesitate to reach out! Thanks again, and take care!

Posted 2 months ago

“I was impressed with the speed of delivery and the competitive pricing from Fire Safety Equipment. Will buy from them again.”

Helpful Report

Posted 2 months ago

Hi Anthony, Thank you for your amazing 5-star review of Fire Safety Equipment! We're thrilled to hear that you were impressed with our speedy delivery and competitive pricing. Your support means a lot to us! We look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out! Thanks again, and take care!

Posted 2 months ago

“After some confusion regarding payment on Monday 8/4/2025 I received 2 refurbished Co2 fire extinguishers on Wednesday 10/4/25. So problem quickly sorted. Extinguishers look brand new and in excellent condition. Fire extinguishers will be used to supply Co2 to planted aquarium in near future. This is much cheaper than using 600 gram welding Co2 used by many fish keepers. When are empty will reorder from Fire Safety Equipment, very happy with purchase.”

Helpful Report

Posted 2 months ago

Hi Derek, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're so glad to hear that any confusion was quickly resolved and that your refurbished CO2 fire extinguishers arrived in excellent condition. It's great to know that you're finding a more cost-effective solution for your planted aquarium needs—sustainability in fishkeeping is always a win! We appreciate your support and look forward to serving you again when it's time to reorder. If you have any questions or need assistance, please don't hesitate to reach out. Thanks again, and take care!

Posted 2 months ago

“Efficient and reasonably priced”

Helpful Report

Posted 2 months ago

Hi Jack, Thank you for your 5-star review of Fire Safety Equipment! We’re delighted to hear that you found our services efficient and reasonably priced. Your satisfaction is important to us, and your feedback encourages our team to continue delivering the best experience possible. If you have any questions or need assistance in the future, feel free to reach out! Thanks again, and take care!

Posted 2 months ago

“Equipment arrived promptly. Very reasonable price.”

Helpful Report

Posted 2 months ago

Hi Gary, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're delighted to hear that your equipment arrived promptly and that you found our prices reasonable. Your satisfaction is our priority, and we appreciate your support. If you have any questions or need further assistance, don’t hesitate to reach out! Thanks again, and take care!

Posted 2 months ago

“First time using this company but very impressed. My co2 extinguisher arrived less than 24 hours after purchasing, very well packaged, brand new and at a fantastic price. Will definitely be using them again.”

Helpful Report

Posted 2 months ago

Hi Jeff, Thank you for your fantastic 5-star review of Fire Safety Equipment! We're thrilled to hear that you were impressed with our service and that your CO2 extinguisher arrived so quickly and in great condition. We appreciate your kind words about our pricing and packaging, and we look forward to serving you again in the future! If you have any questions or need assistance, just let us know. Thanks again, and take care!

Posted 2 months ago

“Product arrived swiftly and as advised. I've removed a star because of the fiasco involved in getting a sales invoices. The 'print invoice' link insists that you register as a new client first, then wants a TWELVE digit password to be logged, you then get into the general home page with no link to the invoice... When I went back to the original email with 'print invoice' link it now says 'oops this isn't your order'... I gave up on the invoice in a very bad mood.!!”

Helpful Report

Posted 2 months ago

Hi Roger, Thank you for your 4-star review of Fire Safety Equipment! We're glad to hear that your product arrived swiftly. We sincerely apologise for the inconvenience you faced while trying to obtain your sales invoice. Your feedback is invaluable, and we will work on improving this process to make it more user-friendly. If you have any more questions or need assistance, please don't hesitate to reach out! Thanks again for your understanding, and we appreciate your support!

Posted 2 months ago

“Clear website. Prompt delivery.”

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Posted 2 months ago

Hi Sue, Thank you for your wonderful 5-star review of Fire Safety Equipment! We're so glad to hear that you found our website clear and that your delivery was prompt. Your feedback is greatly appreciated and motivates us to keep providing top-notch service. If you ever need assistance or have any questions, feel free to reach out! Thanks once again, and take care!

Posted 2 months ago

“Great price very fast delivery They will be used at marshal point throughout a motor rally”

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Posted 2 months ago

Hi John, Thank you so much for your outstanding 5-star review of Fire Safety Equipment! We're delighted to hear that you found our prices great and that your delivery was fast. If you need any further assistance, please don't hesitate to reach out! Thanks again, and we wish you a great rally!

Posted 2 months ago

“Quick delivery Very competitively priced Great service”

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Posted 3 months ago

Hi Sarah, Thank you for your fantastic 5-star review of Fire Safety Equipment! We’re thrilled to hear that you experienced quick delivery, found our prices competitive, and received great service. Your kind words energize our commitment to excellence. If you have any questions or need further assistance, please feel free to reach out! Thanks again, and take care!

Posted 3 months ago

“very good product, delivery exceptional”

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Posted 3 months ago

Hi Ann, Thank you for your amazing 5-star review of Fire Safety Equipment! We're delighted to hear that you’re pleased with the product and found our delivery to be exceptional. Your positive feedback means so much to us and drives our commitment to quality and service. If you have any questions or need assistance in the future, don’t hesitate to reach out! Thanks again, and take care!

Posted 3 months ago

Fire Safety Equipment is rated 4.5 based on 328 reviews