Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.56

4.6 Rating 133 Reviews

88 %

of reviewers recommend Fire Safety Equipment

4.6

Based on 133 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and backed by very good customer service. Only reason for docking a star was that the packaging was not really sufficient for the weight of the cylinder and was damaged as a result. Fortunately the extinguisher was OK. Overall I would highly recommend this company for their product and service.”

Helpful Report

Posted 1 month ago

Hi - Thank you for taking the time to leave us a 4-star rating for our Fire Safety Equipment. We greatly appreciate your feedback and are pleased to hear that you found our website easy to use and backed by excellent customer service. We apologise for the inconvenience caused by the insufficient packaging that resulted in some damage to the cylinder. However, we are relieved to know that the extinguisher itself remained unaffected. We will certainly take this into consideration as we strive to improve our packaging to better accommodate the weight of our products. Your recommendation of our company for both our products and service means a lot to us. We are committed to continually enhancing the quality of our offerings and ensuring that our customers receive the best experience possible. Once again, we sincerely appreciate your support and thank you for choosing our company.

Posted 1 month ago

“Easy to order, quick delivery, good prices. Let down by communication. No phone number, emailed them to ask for a call but nothing received.”

Helpful Report

Posted 5 months ago

Thank you for your 4 star rating, Ian! We are delighted that you found our fire safety equipment to be easy to order and delivered quickly with good prices. We apologize for the lack of communication you experienced. Please contact us directly and we'll make sure to connect with you soon.

Posted 5 months ago

“Very good value and pleased with the items. Could have been 5 star if they had come complete with the directional nozzles attached”

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Posted 5 months ago

Thank you for your 4-star rating, Hugh! We are glad to hear that you are very pleased with the value of our fire safety equipment and that our items are proving to be a useful asset. We are sorry to hear that the directional nozzles were not attached; we will take your feedback into account and work on improving the product for our customers.

Posted 5 months ago

“Prompt attention to my order”

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Posted 5 months ago

Thank you so much for your 4-star rating of Fire Safety Equipment. We value your feedback and appreciate your support. Thank you!

Posted 5 months ago

“I received the first very promptly, I am yet to receive the second 9kg powder extinguisher which I ordered”

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Posted 11 months ago

Thank you for your 4-star rating of our Fire Safety Equipment! We are delighted to hear that you received the first order promptly. We appreciate your patronage and thank you for being a returning customer. We look forward to the prompt delivery of the 9kg powder extinguisher.

Posted 11 months ago

Fire Safety Equipment is rated 4.6 based on 133 reviews