“Been asked numerous times to leave a review but have been waiting for delivery first. When I get what I ordered, quite a few days ago, I will leave a review”
Thank you for providing us with this feedback Patricia.
Please accept our apologies that you received review requests prior to receiving your gift. Typically we time this just right, however, deliveries are moving a tad slower this time of year. This order was placed on Monday, so we will still be delivering your goods within the 2-5 delivery timeframe advised.
Good news! I have reviewed your tracking details and it appears your gift is scheduled for delivery today. I will message you privately with your tracking ID for your records.
Best wishes,
Find Me A Gift
Thank you for your feedback Claire.
Please accept our sincere apologies that we were sadly unable to fulfil two of your chosen gifts.
My colleague Yasmin promptly issued your refund on 16th December, this can take up to 5 working days to clear dependant on your bank.
Best wishes,
Find Me A Gift
Thank you for your feedback, we're so sorry to hear that your packaging was damaged.
We will relay your feedback on to our shipping teams to ensure any further disappointment.
Best wishes,
Find Me A Gift
“I am really disappointed as I placed the order on 6th December paying for next day delivery only to have it delivered today the 10th December.
Can you give me the reason for this and re-imburse me for the postage.”
Thank you for your feedback Elizabeth.
I can see that you placed your order on the evening of Friday 6th December this order was due for delivery on the next working day, Monday 10th December.
Best wishes,
Find Me A Gift
Thank you for your feedback.
Standard Delivery is moving a little slower than usual at the moment due to Black Friday, but your goods have been dispatched and will arrive shortly.
Best wishes,
Find Me A Gift
“Paid for item to be delivered Monday and nothing. Email from Evri on Tuesday saying it would be delivered on Wednesday. Wednesday been and gone and still nothing. Bitthday missed and won't order again as Evri are not fit for purpose.”
“I ordered a cheeky little gnome that poo'd pretend poo's. The gnome didn't work properly, so was a real disappointment. Was only a few quid, but expected it to work, so was really disappointing. I threw the gnome in the bin”
“I wanted to add an actual wine bottle to the escape game as part of the gift for a friend and so when I set it up I noticed that the combination lock provided with the game wasn't working properly (it would pull apart regardless of the code entered). I tried resetting the code or adjusting the lock a number of times but it seemed to be of poor quality. I ended up adding a new combination lock myself to make the present work. The game itself and the idea is great but let down by this element.”
