“Found just the thing I was looking for as a leaving gift for a colleague. Was a little concerned it wouldn't arrive in time (clear information was given about expected delivery times) but I decided to risk it. Was delighted when my item arrived two days later! Really quick service, very happy with item.”
“Ordered a personalised Man City Money Box. Excellent service from start to finish. The product was fantastic, very good quality. Woe wow wow! Very pleased with it. Thank you Kathryn Hall”
“Awful
Placed an order and one of the items was incorrect, not even close to what I had ordered.
Contacted customer service 3 days ago as I write this, with no reply and now my wife's birthday present is somewhere.
Still waiting for any response.”
“Mugs were a bit 'chunky' ( a thinner china mug might have been nicer)but the personalisation design was perfect and a lovely humorous gift for the wedding couple”
“Order No 9732209
Amy was the agent dealing with my concern.
I found the customer service to be excellent and everything was sorted within a few emails.
I couldn't ask for a better service, fantastic.”
“Had a problem with item emailed them received email from them immediately and they sent another order straight away brilliant customer service will definitely order from them again 100%”
“Contacted customer services with a general enquiry. Prompt holding email received and enquiry then dealt with efficiently and promptly. Great service. Thank you.”
“Item was delivered damaged. Emailed customer services and they dealt with it very quickly and efficiently. Item was replaced immediately and exactly as described. Excellent service.”
“I'd a very happy experience. Received my package, I'd made a mistake. Sent an email. The girl was very helpful and corrected my mistake. Thank you very much.”
“Firstly the order didn’t arrive however when I contacted customer services Amy dealt with the problem. She contacted the supplier and found the delivery was lost. She arranged for a replacement that luckily arrived in time for the birthday. Thank you Amy.”
“Item was not received due to it getting lost apparently. I Asked to resend it next day delivery they said thats not possible. I then Asked to refund me delivery, they refused. I finally asked for a full refund tgese people dont care about customers. Avoid if possible and find another company to purchase your item from.”
“Do not bother!
Had a gift for me and wife two night getaway at Xmas
Couldn’t use as didn’t have original receipt,(who gives that with a gift)
Had to contact and prove the transaction
Got voucher. Number
Came to use today and doesn’t work!
Never had so much hassle redeeming a flipping code!!
Seriously go somewhere else
I truly believe so many ppl have lost out on this and there making a fortune”
