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F.Hinds Reviews

4.9 Rating 62,315 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,315 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Anonymous
Anonymous  // 01/01/2019
The customer service was excellent very accomodating and found exactly what Inneeded.
Helpful Report
(Manchester) - Posted 2 years ago
Person served me was very kind and I could purchase what I wanted very quickly.
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Posted 2 years ago
I would like to say thank you for keeping my ring you had it in your shop for over two years. The ring was so precious to me and Mo to my granddaughter Heidi I’d like to say again thank you so much, Mrs Jim Phillips.
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(Havant) - Posted 2 years ago
great service definitely buying jewellery from there again very soon
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Posted 2 years ago
Fantastic customer service and super fast postage out for engagement ring . Perfect quality . And she said yes whooo hoooo . Thanks guys keep up the good work .
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(Darlington) - Posted 2 years ago
Very good service, staff working were very helpful and helped me a lot!
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Posted 2 years ago
Very helpful member of staff bought a pair of ear rings 100% service
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(Taunton) - Posted 2 years ago
Went to Chapelle in York outlet today, I didn't realise they were part of the F Hinds group. The lovely sales assistant helped me to choose a chain for a pendant I already had. she was absolutely lovely and really helpful.
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Posted 2 years ago
Amazing service
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(Bradford) - Posted 2 years ago
Great customer service from the Clacton store. Very professional and knowledgeable. Always a pleasure going in there. Very happy with purchase of waterproof watch .
F.Hinds 5 star review on 1st October 2023
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(Clacton-on-Sea) - Posted 2 years ago
The service, warmth, kindness and professionalism of Kelly H was exceptional. We came to shop for wedding bands and were delighted that it was all so seamless. We weren’t pressured with time, there was no judgement or prejudice which we can often experience as a same sex couple. The experience was faultless and we will make this our go to jewellers moving forward.
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Posted 2 years ago
Very satisfied
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(Cowley) - Posted 2 years ago
Purchased many a watch from a fair few different stores. The service I've received from all of them as been a very friendly and helpful service. Keep up the good work.
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(Nuneaton) - Posted 2 years ago
Great help from Jason or as some people call him James. Was very helpful and kind. Great conversation. Will shop again when I need something
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(Stevenage) - Posted 2 years ago
Great customer service from Christopher W, so helpful and polite and went above and beyond for me. Left the shop really happy and love my watch. I’ll definitely be back 🙂
F.Hinds 5 star review on 1st October 2023
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(Trowbridge) - Posted 2 years ago
Very welcoming, friendly and helpful staff.
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(Darlington) - Posted 2 years ago
I purchased a bracelet with engraving. The initial advice for the engraving turned out to be poor. This resulted in the engraving needing to be re-done. The final result was much better and we were very happy with the efforts made to rectify the original poor advice.
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(Norwich) - Posted 2 years ago
Warm welcome & efficient service with a lovely smile
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(Milton Keynes) - Posted 2 years ago
Very helpful service by the sales assistant
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(Weston-super-Mare) - Posted 2 years ago
Very good service from the lady who served me. I wanted a new watch strap.. I have eye problems so she told me the colours of the straps making sure I had the one I wanted.. Excellent service.
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(Wellingborough) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,315 reviews