F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,248 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 12th March 2026

3083

Anonymous

Anonymous // 01/01/2019

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“Zoe was friendly and professional. I look forward to shopping in F Hinds again soon!”

Helpful Report

(Taunton) - Posted 2 years ago

“Very friendly and helpful”

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(Chippenham) - Posted 2 years ago

“Excellent , efficient service from welcoming & friendly staff. My queries were listened to and appropriate information given. My wedding ring was resized and I was very surprised that although some the original engraving was ‘lost’ it really isn’t noticeable . I am delighted !”

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(Swansea) - Posted 2 years ago

“Very friendly, helpful staff. Polite and professional.”

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(Braintree) - Posted 2 years ago

“Warm, welcoming and helpful”

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(Ipswich) - Posted 2 years ago

“Friendly and informative staff”

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(Liverpool) - Posted 2 years ago

“Service in store was very helpful and friendly.”

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(Stevenage) - Posted 2 years ago

“Excellent service will definitely be going back sometime in the future.”

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(Stockport) - Posted 2 years ago

“I purchased a lovely ring the sales lady was very pleasant and told me how to clean the diamonds.She certainly knew her job”

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(Mansfield) - Posted 2 years ago

“What can i say, 10 out of 10 as always”

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(Basingstoke) - Posted 2 years ago

“Great value n service got just what wanted.”

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(Huddersfield) - Posted 2 years ago

“Collected my order today , easy and pleasant experience, they even cleaned the ring I took for a sample for me ,great service, thank you”

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(Carmarthen) - Posted 2 years ago

“Very helpful. A watch needed a piece fitted on the strap. They found a bit fitted it, got it back a day later. Also they didn't charge a lot to fix it. I rate Hinds a lot. If they can they will get it fixed.”

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(Hastings) - Posted 2 years ago

“The shop assistant was very helpful and very polite”

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(Woking) - Posted 2 years ago

“Staff were very helpful”

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(Peterborough) - Posted 2 years ago

“The staff today were really helpful and friendly. Dealt with my queries professionally. A very happy experience”

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(Blackpool) - Posted 2 years ago

“Good and best customer service”

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(Coventry) - Posted 2 years ago

“very friendly lady served us at the gt yarmouth branch”

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(Great Yarmouth) - Posted 2 years ago

“Extremely helpful customer service.”

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(Great Yarmouth) - Posted 2 years ago

“Staff friendly and helpful.”

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(Ramsgate) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,248 reviews