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F.Hinds Reviews

4.9 Rating 62,207 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,207 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Anonymous
Anonymous  // 01/01/2019
The member of staff who served me was very helpful
Helpful Report
Posted 2 years ago
Excellent service and product quality. The shop assistant was very helpful and informative.
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(Mansfield) - Posted 2 years ago
Staff were very helpful, l did not feel pressured to make a purchase but did purchase the item as it was perfect and l hadn't seen anything similar in other jewellers.
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(Wellingborough) - Posted 2 years ago
Fantastic shop and brilliant customer service. I forgot to pick up one of my purchases and when i returned it had been put aside for me.
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(Bradford) - Posted 2 years ago
Good service staff very helpful
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Posted 2 years ago
Very good service from the colleague who helped
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(Evesham) - Posted 2 years ago
Staff were very friendly and helpful at Stafford branch, attentive as soon as I entered the shop
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(Stafford) - Posted 2 years ago
My son loves it
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Posted 2 years ago
I reserved 3 items online for click-and-collect in-store. They were there when they said they would be. Excellent service as expected and friendly staff. Exactly as it should be, well done Hinds.
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(Chippenham) - Posted 2 years ago
Wasn't pressured. Brought out exactly what I was looking for. A pleasure to actually find somewhere open on Sunday so close to Christmas. All the staff were very courteous & professional.
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(Scunthorpe) - Posted 2 years ago
Excellent customer service. Had the items I wanted at a very reasonable price.
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(Bristol) - Posted 2 years ago
Excellent service and shop was busy but given personnel attention and could see other customers getting same service thanks you
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Posted 2 years ago
Both times in F Hinds, we have been looked after very well, choosing all our purchases. We are completely satisfied with our choices.
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(Basingstoke) - Posted 2 years ago
Fast efficient good value for money service from a friendly lady.
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(Cowley) - Posted 2 years ago
Very helpful and polite
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(Cambridge) - Posted 2 years ago
It was an absolutly pleasurable experience today, we purchased our engagement ring clare was amazing with us in helping choose the perfect ring. It was amazing experience and clare was very professional and made thr day a memorable one. Thankyou for making our amazing day so very special xx
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(Stockport) - Posted 2 years ago
Lovely service and super helpful.
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(Folkestone) - Posted 2 years ago
Visited the Orpington branch on 17 th December Very friendly staff, was a nice shopping experience
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(Orpington) - Posted 2 years ago
Good value for money, very pleased with my new ring
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(Ipswich) - Posted 2 years ago
Friendly and polite staff,
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(Ipswich) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,207 reviews