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F.Hinds Reviews

4.9 Rating 62,205 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,205 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Very good service thank you
Helpful Report
(Brierley Hill) - Posted 1 year ago
Very helpful
Helpful Report
(Hinckley) - Posted 1 year ago
Went in to get chain repaired, thinking it would take a few days minimum, and the lovely lady working there repaired on the spot in less than 10mins. It was a great job!
Helpful Report
(London) - Posted 1 year ago
I was looked after extremely well by the member of staff when I treated myself to a very reasonably priced Seiko watch. I am very happy with my purchase and my experience shopping at F.Hinds in Bury.
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(Bury) - Posted 1 year ago
Efficient friendly service
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(Clacton-on-Sea) - Posted 1 year ago
The lady that served me was lovely and helped with what i need
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(London) - Posted 1 year ago
Very good customer service, staff really helpful with the 2 items I purchased.
Helpful Report
(Stroud) - Posted 1 year ago
Very professional and attentive.
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(Ipswich) - Posted 1 year ago
Efficient, pleasant & a satisfied customer
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(Hinckley) - Posted 1 year ago
Very helpful with information regarding battery for my 2 watches
Helpful Report
(Sittingbourne) - Posted 1 year ago
I called in this morning to collect a repair which came back sooner than expected. While there I purchased a watch that was in your half price deal. The member of staff was friendly, efficient and very helpful. All in all a good shopping experience.
Helpful Report
(Folkestone) - Posted 1 year ago
Well trained staff good customer service
Helpful Report
(Chippenham) - Posted 1 year ago
Excellent service, very friendly and helpful staff. The lady that served me was extremely knowledgeable. Very good selection of watches to look at. My wife found exactly what she was looking for.
Helpful Report
Posted 1 year ago
Purchased gold earring service/price average,at same time wanted new watch battery fitted .I was told would take 30 mins and to call back ludicrous or a 2 minute job!!
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(Bury) - Posted 1 year ago
Friendly staff Found the perfect gift
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Posted 1 year ago
Very helpful staff
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(Reading) - Posted 1 year ago
Claire, great assistant, very pleasant,made my choice easy ,adjusted my watch band easily and quickly,,good experience shopping at Hinds 10 out of 10
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(Liverpool) - Posted 1 year ago
Just popped in for a new battery - free as I've a Lifetime Guarantee. Very helpful assistant & battery replaced plus correct time on watch. Also good advice. Very happy!
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(Hertford) - Posted 1 year ago
As usual very good service
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(Berkshire) - Posted 1 year ago
I bought a watch at your Central Milton Keynes branch yesterday. Karen E was excellent. Regards, Ross Balaam
Helpful Report
(Milton Keynes) - Posted 1 year ago
F.Hinds is rated 4.9 based on 62,205 reviews