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F.Hinds Reviews

4.9 Rating 62,205 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,205 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Quick and efficient service
Helpful Report
(Norwich) - Posted 1 year ago
Lovely friendly helpful staff. Good experience to shop here.
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(Stafford) - Posted 1 year ago
Thank you
Helpful Report
Posted 1 year ago
My husband and I have shopped at Hinds several tomes of late We have found the staff to be very friendly and helpful.
Helpful Report
(Dover) - Posted 1 year ago
Excellent service!
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(Sheffield) - Posted 1 year ago
Very efficient friendly service
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(Yate) - Posted 1 year ago
The Lady that served me was helpful and friendly, much appreciated it. Thank you
Helpful Report
(Milton Keynes) - Posted 1 year ago
Both young ladies in the Eversham store could not have been more helpfull and kind. My wive had to have her wedding ring cut off her finger where it had been for 63 years and she was very upset, the young lady who looked after her was very understanding and I was very impressed with the service. Thank you very much
Helpful Report
(Evesham) - Posted 1 year ago
Very helpful and friendly staff
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Posted 1 year ago
Lady in the Stirling store was extremely helpful and knowledgeable.
Helpful Report
(Stirling FK8 2EE) - Posted 1 year ago
Happy with my exsperiance with F.Hinds Merryhill placed order for a watch came within a week , All staff were very helpful
Helpful Report
(Brierley Hill) - Posted 1 year ago
Extremely pleasant staff listening to what we wanted and gave good advice on products available.
Helpful Report
Posted 1 year ago
Staff were extremely helpful and helped me to choose what I wanted.
Helpful Report
(Sittingbourne) - Posted 1 year ago
Very smiley shop lady. Excellent product knowledge, first class customer care skills. Delightful!
Helpful Report
(Stamford) - Posted 1 year ago
Lovely, friendly sales asst. Found 3 items that purchased and am very pleased.
Helpful Report
(Norwich) - Posted 1 year ago
The assistant was friendly, helpful & professional. I 've purchased items from the Yeovil store before & always had good polite& professional service.
Helpful Report
(Yeovil) - Posted 1 year ago
Very helpful local jewller.
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(Derby) - Posted 1 year ago
I was very happy with my visit. I needed a new battery for my watch, which I think I had originally bought from you. I have a document from 2011 giving me free batteries for the life of the watch, which was honoured and now my favourite watch is 'alive' again. Thank you
Helpful Report
(Cambridge) - Posted 1 year ago
Helpful and friendly staff as always. Swift change of battery to the watch that I had brought to the shop in Dartford. I have used the company contiually since I moved to Greenhithe in December 2005.
Helpful Report
(Dartford) - Posted 1 year ago
Lovely customer service - nothing too difficult but not over pushy. Gave plenty of choices to look at and was delighted to make a purchase based on price, quality and customer care.
Helpful Report
Posted 1 year ago
F.Hinds is rated 4.9 based on 62,205 reviews